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Do multiple low DSR ratings from single buyer count?
Just found out that my ebay account has received a load of low P&P ratings at the last asessment, none for a year and then enough to bring the account below standard in one go. I know that one buyer making a number of purchases together cannot give neg feedback on them all, is it the same for DSR? I think it's unlikely so…
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problems using myhermes website
hi guys is anyone having problems using the myhermes website, i can't see where to sign in ????
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Stupid husband ebay grumble
I am so cross at my OH I have a lovely 100% feedback with 4.9% star rating :) OH asks me to sell bike wheels for him takes the pics and gives me a description. I put them on they sell for £170 plus £10 p&p. very happy with that. So they have sold today and I'm going to pack them up and send them first thing tomorrow. I…
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Ebay delivery problems
Hi guys please help! I won an ebay item and paid £11 shipping for it over a week ago. I still haven't received it but I have been given the tracking number. I have now come to realise that shipping only cost the seller £4 and that he used collect+. I have checked the tracking every day and it seems to update to random…
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ebay query
I don't use ebay that much and when i have things have gone smoothly. I ordered a product last monday for just under £200 inc P&P by By it now function and paied via paypal. Got message to say order despatched by seller with 100% record, by Parcelforce. As of today nothing received. Logged on today to contact seller and…
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Stuck with a faulty TV
Hi there Sorry if this is the wrong section but I am not a regular forum user - forgive me. I have recently moved to London and spotted an old-style (big) TV listed online as a freebie, in full working order. It was left here while I was out (my flatmate did not think to check it) and does not work. Lesson learned never to…
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Retracted Bids
I bid 99p for an item yeasterday with a maximum bid of £10.00. Mine was the opening bid, or so I thought. On checking my account this morning I see that I am the winning bidder with a bid of £10 with 5+ hours to go - all well and good. I've been in and checked the bid history and I have found two retracted bid entries. One…
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Paypal Have Refunded £5.00 for Express Payments
Absolutely shocked to log into my paypal account this morning to find that paypal have refunded all the £5.00 payments I made for the faster bank transfer option I have made for 2012. I had read they were going to do this, but really did not expect it to happen!
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Paid for theme in listings but not showing
I listed 3 items yesterday, using eBay's standard selling tool (not turbo lister or anything else). All of the items I chose a theme and it all displayed fine when previewing the listings, but now they've been submitted, the theme doesn't show. If I select 'sell a similar item', the theme is selected when editing the new…
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Can I amend postage after auction end?
I listed something last week and never realised one of the items wasnt in the box at the time I weighed it, and put £4 as postage. Now its ended and I was packing it up I noticed the missing item and reweighed it, and its now more than doubled in weight, and a carrier requote has more than doubled the postage costs... With…
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Need help on CN22 form and Certificate of Posting
Hi! I am a new seller on eBay have just sold 10 items via eBay, 7 of them are going outside of EU. I am a little stuck on the CN22 form, there is a section on the form that say 'origin of goods', if the product is made in China, do I simply put 'China'? And do I need to add my name to the return address, because it said…
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eBay Business posting abroad
Hi guys I have been an eBay business seller for a little while and now I want to offer items to buyers abroad. Can anyone tell me what I will need to do when posting these items? Are there any forms I have to fill out? At the moment I put all packages in the post box in the evening as I also work full time, would I have to…
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Take a week to pay then INR!
Don't think there is anything I can do about this so just came for a moan! Buyer buys item off me. Doesn't Pay. I open claim. They finally pay a week after they clicked BIN. I get message the other day saying INR. Arrrrrrrgh, they don't want a replacement because 'they've found an alternative replacement elsewhere. They…
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Goofbid/Goofbay is not working: Any Solution
Dear All I am aware that since recently ebay sniper Goofbay has been changed to Goofbid. But after the changing it seems that the sniper does not work properly. I have lost two auctions due to this. I have set up maximum price. In the last two occasion it is apparently I lost two items in which my maximum set up price is…
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eBay resolution centre foul up - how do I resolve this?
Hi all, eBay have really fouled up here. I suspect the reasoning is so abjectly flawed that BBC Watchdog would love to run a story on it, but I'd appreciate any help as to what to do next, as eBay is giving me the runaround. I bought an item in China. It was rubbish, and a clear SNAD. I asked eBay's advice, who told me to…
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Mix up with the pick up
I bought some golf balls from a seller - went for the basic 99p Bought two lots one known make and one mixed went to pick them up, was given one lot in a plastic bag not see through so I couldnt tell what type they were, and another lot which I saw had an orange balls in so thought they were one of my batchs as one was all…
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End of BST
So if I list something at half 7 tonight for 7 days will it end at half 6 on Sunday? Or do they give you an extra hour?
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emails from non paying bidders
On Friday I got an email message from a potential buyer- they look like a proper bricks and mortar shop. 'Hi, I apologise in contacting you but I have been unable to bid due to non payment strikes and I really would like your item xxx. Unfortunately we have strikes due to an employee who bid on items without our express…
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Fashion Brand Limit?
Hi, I've been selling on ebay for a while now. I'm a private seller and only sell items that myself or my son no longer want or need. As my son has moved away to Uni I'm having a real clear out and have been selling a few bits and bobs I've found laying around, He usually buys branded clothes and I've never had trouble…
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Have had a case opened against me
Hi there, advcie requried please from experienced sellers. I sold a top on ebay for 99p. The buyer contacted me to say that they saw I had another top go unsold and could they have that as well. I agreed and offered combined postage. The buyer then took a week to pay. I posted on Monday second class. Today they have opened…
