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Holiday pay through Furlough
Hello. I need some advice please. I work in a school kitchen and get paid all year around (pro-rata) and this includes my leave. We have to take the standard school holidays. We have been on furlough since Lockdown started and there have been several school holidays occur during that period; however, the school has…
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Busch Gardens and the impossible Refund!
Hi! Just looking for advice! Me and my Partner were due to go to Florida back in April and we are desperately trying to get our refund back from Busch Gardens! We’ve tried calling, messaging, email. You name it, nothings worked.. had anyone else had any luck? We booked direct with them so we don’t know what to do?! The…
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Claim under Section 75?
I paid for flights for our family (9 in total) to Portugal back in December and we should have been going on 21st August for a week. The FCO's advice was not to travel to Portugal, but this advice changed as of 22nd August. I paid by credit card and wonder if I can make a claim under Section 75.
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Agency Staff, holiday pay and furlough
Hi, I am employed by an agency and had holiday payments deducted at source by request.The people that the agency use to pay me introduced an online holiday booking system whereby you can book 5 days holiday each week and get your accrued holiday payments in installments. You had to take/book all your accrued holiday days…
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Opticians service plan
hello all i have a service plan with my opticians which entitles me to contact lens check ups to make sure the condition of my contact lenses is ok and also to eye checks. The opticians is only seeing those patients with problems. So my contact lens check up was by phone and she simply asked me a few questions. There was…
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Ryanair non Highlighted check-in
Can anyone pls say how to get the Confirm button to work on the Ryanair Check-in section, have clicked the T&C's tab and the free random seat tab ? Any help greatly appreciated.
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Easyjet flight cancellations
Logged onto my easyjet account this morning to find my return flight from Gran Canaria cancelled... Was going to cancel the travel anyway... BUT... Easyjet are processing my request for a flight refund. Our Outbound flights remain active which is plain daft. There are no links in the booking to process a refund request🙈.…
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Got a bank note for the first time in 5 months
I was given a £10 note today. It's the first money I've handled in 5 months. Takes me back .... :) These plastic notes are great, as you can wash them or sanitise them, and they are fine afterwards. Proper money laundering.
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Return of deposit
Hello, Pre-Covid in January last year I signed up for an event to take place in April 2021. To secure a place a payment of £500 needed to be made. The rest of the payment is now due and the organisers suggest insurance. The event takes place in Morocco, a country the FCO states not to travel to. I no longer want to take…
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Sunshine.co.uk trip to Spain cancelled due to FCO advice, help please!
Hello I really need some help, me and my family were due to fly to Spain on 16th August, we paid £900 deposit last year with the balance of £2000 due 1st august. the FCO advice changed just before we had to pay the balance so I cancelled, sunshine cancelled all charges but the £900 as Ryanair were still flying and we were…
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Covid grants for photographers
Hi, am I right in thinking that, although there appear to be lots of local authority based grants for Covid (e.g. the Local Authority Discretionary Grants Fund, the Small Business Grant Fund), photographers would only be eligible for these if we actually operate out of a premises? In other words, if we're wedding…
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Train season ticket refund - help please!
Would be grateful for any help! An annual season ticket was purchased on 01/08/2019. Didn’t realise we could cancel these if not used. It’s not been used since March and has now expired. Backdating the claim from today for 56 days would take us to 8 July. Does this mean the holder will get a refund for the portion of the…
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Hsbc bounce back loans
Hi all, im a little confused, i bank with halifax so was unable to just apply with them so applied to opem a feeder account with hsbc on 1st july, finally opened on 13th August applied for bbl immediatly, today i signed my acceptance paper work now im just wondering how long i will wait for funds to arrive and will they go…
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Withheld refund by travel agent even though they have received this from tour operator
We booked a special river cruise for our Ruby wedding with Viking cruises via Planet Cruise (Iglu Cruise) due to sail on 16th June. After this was cancelled we waited the 9 weeks we where advised it would take to receive a refund.Then we found that we where not on a priority list and they could not tell us who had the…
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Cyprus travel Covid19 test
Due to fly to Cyprus in 3 weeks. Was booked 5 months ago. We will need to get a private (can’t be NHS) covid ‘fit to fly’ Negative test/certificate before departure from the UK. Test needs to be done no more than 72hrs before flight. Looks like this will add at least £600 (me, husband, teenage son) we fly mid day on a…
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Do I pay
I’m due to travel to Hurghada at Christmas the balance of the holiday is due in 2 weeks but I’m not sure if we will be allowed to go
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Canary Islands free Travel Insurance
Hi, The Canary Government has brought in free travel insurance underwritten by AXA. Does anyone have a policy document for this in English or Spanish? I cant find it anywhere including Axa.es Thanks
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Alpine Elements still not giving refund
has has anyone managed to get a refund from Alpine Elements yet? Our holiday cancelled March 2020 still not received one. We’ve been told we’ll receive it, originally by 31 July and now 31 January!
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Mytrip Refund
I like a lot of people had my family holiday cancelled due to Covid 19.. I had booked with Mytrip flights to Singapore with AirSingapore.....I was able to eventually contact Mytrip to request a refund.. that was over a month and a half ago... I now receive a email from Mytrip every two weeks or so telling me the refund is…
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Help! Wedding Caterer trying to refusing refund. What are my options??
Hi, any advice is much appreciated! My wedding reception was due to take place on the 21st March 2020 (5 days after the government advised to avoid mass gatherings and work from home and 2 days before full lockdown). We had scheduled and paid for 250 guests on the night. It was decided on the 17th of March to postpone the…
