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Small business rates relief
The council granted my small business rates relief on 17 August , told me to apply for a grant which I did & they paid me 2 days later and reversed the small business rate relief the day after 20 August . Now they want the grant back . Can they do all this to me ? I have had no other help over the pandemic . Thanks
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Part Refund Offered from Flight Centre - should I accept ?
We flew out to Australia on Feb 28th due to return on April 8th on a trip booked entirely through Flight Centre, flights, hotels, accommodation, tours, car hire all included. On the 20th March following the UK government announcement the travel agent advised and we agreed to return to the UK due to COVID 19 restrictions.…
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Ryanair & Loveholidays - We are due to go on holiday soon, but are we???
For once, we did not go down the package route. Last year, we booked our holiday to Gran Canaria with Loveholidays and the flight with Ryan Air. Insurance was booked soon afterwards. Last week, the balance of the payment due was taken from our Credit Card, so it's all paid for.We are due to go in a few weeks time and the…
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EasyJet Refund/Voucher Query
Flights were booked for July this year from Southend-on-Sea & obviously cancelled due to Covid-19. We decided to get vouchers rather than refund to help the airline & then when flights were released for July 2021 we booked them. However EasyJet have announced they will not be operating flights from Southend-on-Sea & will…
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COVID work telephone @ home
I am hoping someone can help me. My current role is office based but over the next 6 months needs to be at home due to covid and various business requirements. I am fine with this but my manager informed me the other day that the business would like to install a work landline in my house just for work and whilst I am fine…
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Part Furlough
Hi,I used to work 40 hours per week and was furloughed from 1st April. I have now been brought back to work for 20 hours and am on furlough for the other 20 hours. I have received email communication to say that this will continue until 31st October, it then states that I may be laid off for 20 hours so will not be paid…
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Been furloughed but sick whilst furloughed advice
Hi, ive been furloughed since March 22nd. Had very poor and hardly communication from my employer since this date. (Employers and business is a my relatives business) Only once a month letter in my wage slip received in the post saying still furloughed. Have emailed few times to ask when I’ll be back to be told still…
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Worldchoice Sports and Secret Escapes deposit being witheld
Booked a rugby trip with Secret Escapes in Dec 19 it got cancelled due to Covid. I have had a partial refund from Worldchoice Sports but my deposit and ticket money is being witheld. Along with many others we have received poor service and response regarding a refund for the cancelled 6 nations match in Rome. When this was…
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Placed on & taken off furlough without notice
Hi All, On the 1st of April, I have been furloughed via a Zoom video call with the CEO. I have not been told how long this furlough would last or any other information. My contract with the company was supposed to end mid-July. Since salaries are paid at the end of each month, I woke up on the 28th of July to check my bank…
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Credit card closing down, should I submit S75 claim or wait for Travel Republic to refund?!
My holiday was cancelled in April and I had an email in June to say a refund had been made but I didn't receive any money back to my card. Of course, can't get through on phone, have raised several queries through the "manage my booking facility" but no response. Commented on Twitter and did get a direct message 2 weeks…
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Ryanair Refunds
We are considering doing a chargeback as Ryanair still haven't processed our refunds but I just wanted some feedback first. 23rd March Dublin to Birmingham (Lockdown was started later that day by the government) 28th March Birmingham to Dublin(Cancelled on the 19th March by Ryanair due to Covid) This cost £75 and paid on…
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JET2 and the promise of 'full' refunds
SO - could anyone in the know explain to me please.. Holiday was cancelled by Jet2. A week or so later I received into my bank £2950 from Jet2. My holiday cost £3370. I have emailed them - no reply as yet. Thoughts on a postcard please. Has this happened to you before? Will i get my full refund? Are they charging ME for…
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School chromebook contracts Scotland, possible Covid19 remote Learning ?
We have been sent a letter by our local council in Scotland asking for our 9 year old to sign a chromebook contract as well as ourselves, whilst I am willing to sign, I do not see why my 9 year old has to sign?! They want us also to provide the case, unsure why this was not part of the procurement process? It’s good…
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Employer not putting in place CV19 precuations
Hi all, Just after some advice really on the situation below. My OH has been working in a vets practice for the last 3 years. To say it's been run by the owner haphazardly would be an understatement. Despite the best efforts of my OH and the handful of other staff the owner hasn't changed her ways or practices, many of…
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Easy Jet false selling.
Hi there. Easyjet are continuing to sell seats on cancelled flights. This practice is ongoing despite assurances From Easyjet about a report in a tabloid paper from in August that it was a one off. In February this year I booked 2 seats to fly to Glasgow from Gatwick on 1st October at a cost of £140. Today I recieved an…
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Backpacker insurance taken out in January
My daughter purchased insurance in January, and began her travels on 8th Feb. Not intending to be back unitl this month. She had several flights booked during the 7 months. Only 1 of which has been refunded by the airline, the others have not even replied to her enquiries. Reply from her insurance states "Looking at the…
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No income during COVID, how to pay Self Assessment Tax in Jan 2021
My son works as a self employed musician and is also contracted to a company providing equipment and services in the entertainment industry. All work came to a grinding halt in March with lockdown and doesn't look like coming back anytime soon. He did manage some days/week work undertaking web design and setup for the…
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Silversea cruise cancelled 19 March - no refund yet?!
Booked this cruise through cruise.co.uk and cancelled on 19 March. Nothing back yet, cruise.co.uk say it’s just Silversea taking it’s time but it’s nearly 6 months now. Is there actually anything I can do except sit and wait? Don’t want to get stressed out thinking there’s something I should/could be doing. Been on Twitter…
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Cancelled Theatre Trip.
A local dance academy offers trips to West End shows to include travel and the show tickets. Due to Covid19 the trip booked for six people was cancelled. The academy then emailed to say we could go on another date or have a refund which we indicated we would prefer but this would be based on a majority decision. We are now…
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Chargebacks: A Cautionary Tale (Amex / Ryanair)
Hi all. I know chargebacks and waititng for airline refunds have been done to death here the last few months. I've often held the view that Chargebacks are not always the easy answer, and it appears I was right. - Ryanair flight cancelled in March - Chargeback request with Amex made in May after receiving Ryanair voucher…
