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Transferring travel insurance for rearranged holiday
We rearranged our safari to next July and I wonder if a policy can be transferred to the new date. Has annoying experienced this?
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Holiday entitlement whilst furloughed
I have been furloughed for 18 weeks and due to return to work on the 3/8/2920. My employer has taken 12 days of my holiday entitlement by paying the 20% shortfall in my last wage packet. I was not notified or given any notice that this would happen. Are they entitled to do this.
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Racing Breaks Refund
Apologies if this in the wrong section but it did seem most suitable. I booked 12 tickets in two bookings for a racing break in mid august that is now cancelled. I am now struggling to get a refund, which is made worse as i paid by debit card due to friends transferring money to my account. I have emailed numerous times…
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Is there any insurance for a UK based holiday in the event that we have to self-isolate and cancel?
We are planning to book a cottage or caravan in Devon for August which looks like it will be costing £1,000. It would be with a private owner, so not a tour operator or holiday firm which might offer a degree of flexibility. I'm assuming a private owner, given the economic climate and loss of earnings they would have…
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WeddingPlan insurance
Today I've had an email from WeddingPlan insurance telling me that they will not be covering me for anything to do with having to rescheduling my wedding due to the social distancing guidelines. Luckily my wedding venue is very cooperative and have offered me a backup 2021 date if my November 2020 wedding can't go ahead as…
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Ryanair - Cancellation for flights due to compulsary quarantine on return from Mallorca - refund?
We booked flights to Mallorca for 12 August - 21 August, this was on the 4 July after the 'air corridor' to Spain was opened. After having 2 previous holidays cancelled, it seemed best to go with a government approved destination. I booked the flights directly on the Ryanair website, and also took out travel insurance and…
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One my flights cancelled.
Booked flights with British Airways to fly in August:- Gatwick to Verona Verona to Gatwick BA have cancelled the Gatwick to Verona flight, and redirected the Verona to Gatwick return to Heathrow. There is a Heathrow to Verona flight on the day we are suppose to fly out scheduled but they have not booked us onto that…
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Ryanair Charges for Flight Changes
I had a quick question about changing flights due to the current COVID situation. I booked flights to Seville on 1st July with Ryanair as they said we could book with confidence and change the flight with no charge. After the government announcement at the weekend about having to quarantine when we return for 14 days, and…
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Does Small Business Grant Fund count towards the VAT threshold
I have received the Small Business Grant and can't find any information on whether this will count towards the VAT threshold? Can anyone confirm?
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COVID-19 Dismissal
Hi guys, My partner was working full-time in a luxury retail company from March 2020. She signed her contract on Feb 2020, and should pass her probation in May 2020. But due to the lockdown, she was told that her probation need to extend till Aug 2020. Last week, she was told that her contract will terminate immediately as…
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Hotel closed
I have a package holiday to Tenerefe booked with a tour operator 6th August. I have an Email from hotel confirming it is closed at least until 10th August. My request on live chat for refund was ignored. I believe i will be offered alternative hotel but not until a 5th August. Can I refuse alternative and what do i do if…
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Virgin Holidays Question - Not Directly Refund Related!
Hello, My husband and I are due to be going on a Virgin Holidays package to Cuba in September. Cuba has just been removed from the FCO "essential travel only" list but it still requires 2 weeks quarantine on returning to the UK. I happen to know that the hotel that we have booked is not going to open until November. My…
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Name and Shame - Airlines refusing options to passengers affected by Spain quarantine
I think it would be helpful to keep track of which airlines are offering vouchers, etc. to customers who can't / don't want to travel to Spain in the coming days now, and which ones are sticking to a policy of "if the plane is going, we're taking your money". Please report your experiences here and I'll update the list.…
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AirBnB cancellation help needed!
We were due to fly to Spain on 21st August and have accommodation booked through Airbnb, which was booked in January prior to the pandemic. After the FCO announcement over the Weekend we have decided it’s unsafe to travel (albeit the FCO guidance could change again before then, but I suspect it won’t). I’ve requested a…
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Furlough and annual leave
Hi, I've been looking through other posts but still confused. My partner's usual pay is £50k per annum. He's been on furlough since end of May with pay capped at £2500.00 per month. He returned to work 1 day per week from 1 July 2020. He has 5 days annual leave in August that was booked pre COVID19. Should this be paid at…
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Holiday cut short
Hoping someone can offer some help / advice It’s 19 weeks since our vacation in Morocco was cut short by four days due to Covid thus far we’ve had little success with TUI despite numerous emails, as well as the four days we also lost a planned excursion to Marrakesh which was £200 and again we’ve had no success only…
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Thai Airways
Hi, we booked 4 flights with Thai Airways in for travel in March 2020 via Carlton Leisure. When they were cancelled, we contacted Carlton Leisure who applied for a refund on our behalf. We were told it would take 14 weeks. That time is now up, I’ve phoned Carlton Leisure and they haven’t been refunded yet so can’t pass the…
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Virgin Holidays Refund Debacle
I despair….! My Virgin Holidays trip was scheduled from 9th April 2020 for 9 nights. I received an email on 2nd April 2020 advising my trip had been cancelled due to Covid19. I was presented with a voucher attached to the email, yet on the 22nd April, I declined the voucher and opted for a full refund. Several…
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First Choice refund of cancellation fee
We were travelling to Kos with First Choice on 3rd June. After the government advice of all non-essential travel on 17th March, we decided to cancel our holiday (on 20th March) due to my husband having an underlying health condition. First Choice finally refunded us however they took a cancellation fee of £600. They…
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Viagogo - Unwilling to refund after concert dates moved back a year
Unknown to me, my wife had bought some concert tickets on Viagogo for a concert in August 2020.Due to Coronavirus, the concert has been moved to late 2021. She is unable to attend on those dates.Viagogo have written and said that NO refunds would be given because the tickets remain valid for the new dates. They say that if…
