-
Furlough pay calculation
Hi all I have an issue with my pay over the last few months. The company thinks they are doing it right but I disagree and am trying to get more info. I was furloughed for 3 weeks in May so received lower pay which is normal. However I was also furloughed briefly in June and also in July and this is where the problem comes…
-
Wedding refund
I have had to postpone my wedding from November 2020 to March 2021 due to Covid-19. My venue and suppliers have all done this with no extra charges except for one. The horse and carriage company I booked decided to increase the price from £675 to £1250. First stating because it had gone from a weekday wedding to a saturday…
-
Self Employed Grant / Traveling to Spain
Hi I’m currently earning less then I did due to doing building work and less work since coming back from the lockdown... I am claiming the 2nd grant due to my loss but also I had a holiday planned on 16August for 1 week Spain. When I come back I now have to isolate for 2 weeks and cannot work at all due to new gov…
-
Waiting for My trip and Turkish airlines refund
I had Turkish airline flights booked through My trip cancelled 2 months ago. I put in for a refund but all I’ve had back is a email saying My trip are waiting for a refund from the airline. Is there anything I can do to speed up the process? I paid with a credit card. Thanks 😊
-
Charges for care.
I would like to ask MSE subscribers what their thoughts are for the situation my Daughter is in. My Daughter suffers from severe learning difficulties and has, pre Covid19, attended special needs organisations, some charity and Social Services run. Since lockdown was enforced these organisations have had to close. We have…
-
Furlough pay but worked..
Hi All, I’m slightly confused here. I was furloughed from the start of April, I was asked to go back to work from 1st July but I had to take 8 days to annual leave from then till 13th. I didn’t question the annual leave as 2 other guys were in the same boat and we have all had to take 5-8 days annual leave as we were…
-
Travel insurance Covid cover...?
I have an annual travel insurance policy up for renewal in August. The above suggests that I should be covered for C19 but my letter clearly states everything C19 related would be excluded after renewal. However, the above is written in the past tense so should this still be the case for future annual policies to be…
-
Travel Insurance Cover for non-COVID 19 related claims
We are seeing rapid and occasionally unexpected reintroduction of travel restrictions/advisories and the reintroduction of quarantine on return to the UK from the FCO - the most recent being Spain - including its Islands. The advisories advise against all but essential travel. Understood. What is the situation with Travel…
-
Remote working and home insurance after 1 august??
Hi! I've seen a news article saying that anyone still working from home after the 1st August needs to check their home insurance as we could invalidate it as the government advice has changed. Is this true? I don't know if I'm missing it but I can't find any more information about it? We live in Wales and mine and my…
-
Paid for a family group to travel as a gift - only offered partial refund for my share
As a 40th birthday present to me and my twin I booked a house in France for May half term for me and 14 of my close family. There are 5 people in my immediate family, covered by my Lloyds Bank / AXA travel insurance. AXA are saying they will only refund 5/14ths of the cost to me. The other members of my party can’t claim…
-
Love holidays cancellation
Hi all. I paid last year to goto Mallorca in 2 days time. I have had a text off love holidays tonight stating the new FCO advisory against non essential travel to Balleric Islands etc. And they are asking me whether I intend to travel or not and to reply Yes or No. Also state flight refunds are subject to the airline…
-
Holiday Cottages
Hello, We made a deposit payment by Barclaycard to Holiday cottages in February of this year for a family break in the UK for October this year. Holiday cottages have suggested the final payment is due shortly, however we have concerns about elderly members of the party not being able to make the October date due to…
-
On The Beach Will not refund Ryanair flight costs
Booked a holiday through on the beach to mainland Spain. Due to the recent FCO change of advice to not travel. OTB have messaged to say we can cancel and they'll refund what we've paid towards hotel, however they will not refund the flights because the Ryanair flights are still going ahead. Can they do this? Anyone else…
-
AIR NEW ZEALAND CANCELLED FLIGHT - NO REFUND
A frustrating situation has arisen ... any advice / help would be appreciated. A one-way flight from New Zealand to Australia in September has been cancelled by Air New Zealand because of Covid-19. ANZ is refusing to refund my money because the fare was a "saver" fare. The airline has cancelled this flight not me. I booked…
-
Spain!!!!
I note today the fco updated their page 27th, they now say advise against travel to Spain and the islands inc the canaries! You need to update your page. So does this mean my insurance will be void if I do travel? Does this mean I can now get a refund on flights and accommodation? Thanks
-
School trip refund
Hi, I am trying time get a refund from my sons school for a London trip that was arranged for march. The school says they are chasing the insurers but are struggling to get refund. I paid through the parent pay app, do I have any rights? It was £300 and I know other parents are struggling to get refunds from this school.…
-
OTB - Flight Refund from 12th May
Hi, the bullet points; Booked hotel and flight through on the beach, fuelled paid for. Got hotel refund quite quickly. Still haven't been refund for flights (ThomsonFly), now almost 11 weeks since our departure date! OTB are now being very ignorant and not responding to my messages, I have remain calm up until the last…
-
Self-isolation period prior to an NHS hospital operation
My Dad was notified last week on Wednesday 22nd July that he has a rescheduled and long-awaited cataract operation on Fri 7th Aug. He is telling me his employer will not allow him 2 weeks time off work to self-isolate prior to the op despite the NHS requesting for him to do so - can his employer do this? He says because he…
-
SEISS second Grant
I am a self employed cleaner and received the 1st grant but not sure if I can apply for the 2nd grant. I am still3 clients down one being critically ill and having to self isolate until atleast the 1st August and I'm not sure I will ever go back to my others One of my clients has been great and still paying me my full wage…
-
Contact Lastminute.com?
Hi, Not sure if anyone can help but thought I would give it a go anyway. Tried for over 4 hours in last few days to contact lastminute.com on the published numbers (also tried all numbers listed on say no to 0870, but alas none work). Lastminute cannot be contacted via twitter, facebook, email or online. My 18 yr old…
