One my flights cancelled.

pld3009

Booked flights with British Airways to fly in August:-
Gatwick to Verona
Verona to Gatwick

BA have cancelled the Gatwick to Verona flight, and redirected the Verona to Gatwick return to Heathrow.
There is a Heathrow to Verona flight on the day we are suppose to fly out scheduled but they have not booked us onto that flight.

What are my rights, can I request a full refund or is it up to me to find my way to Verona?

Thanks for any advice. 

bradders1983

Ask them to book you onto that flight or ask them for a full refund.

Mrsn

Did you book them both together? Just checking because if you are then usually they just cancel and offer a full refund. It would be worth contacting them if you do still wish to go.

If you booked the flights separately well you don’t have a lot of options I’m afraid. 

pld3009

Mrsn, Booked both together.
Tried to phone this morning, there was no waiting queue to speak to anyone and just was been cut off.
Tried this afternoon, got into a queue, waited 20 minutes or so.
Got a refund no quibbles.
Winner, winner, chicken dinner!