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Ryanair - Computer says no
Any idea on whether our good friends at Ryanair are liable to stand by their incorrect advice and information? So far they've literally stopped just short of telling me to ring 0121DO1 I needed to know my options on cancelling a joint summer holiday in August as the mother of the other family is considered high risk, she…
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got 1st s/e grant but now have a job - can I get 2nd grant??
my self employed business came to a complete stop - I was in entertainment. I now have a £10ph job as a supermarket delivery driver but my self employed business is still at a standstill. Does my job affect my eligibility?
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Love Holidays
I am literally at the end of my tether with Love Holidays - my family is due to fly 2/8/20 and really would like to postpone the trip to 2021. My daughter is a type 1 diabetic and I really feel I comfortable going abroad with her at this time. I have been trying to contact Love Holidays to resolve this but am having an…
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David Lloyd Gym Membership
Question 1: David Lloyd gyms froze memberships at the start of lockdown; payments are taken in advance on the first of the month for those who pay monthly. This meant that there were 11 days in March that we were unable to use the club. They have acknowledged this, and have offered to compensate us those 11 days by way of…
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Notice Pay & Remaining on the Scheme in November
Hi, Couple of queries - the ongoing debate around notice pay if you are furloughed should this be at 80% or 100%? My employer wants to keep us on furloughed notice pay once the scheme ends but our notice is not complete - is this fair and legal?
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TUI Refund Voucher
How long does it normally take to receive the refund voucher? In the email cancellation my holiday it said within 28 days. It’s now 28 days and I am still waiting.
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Travel nightmare - refused a refund stuck 13 miles away from my friends with a random man!
Hi! So this is a bit of a strange situation I’m in. My friend and his family booked a holiday, I was invited after the fact so had to book separately, but! I booked a with my friends mums partner as we were all going to be in the same hotel. The booking is in his name. Our original hotel has remained closed due to COVID 19…
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Travel Republic - extra charges and hidden messages
We booked a holiday (flight/hotel/transfer package) to Turkey with Travel Republic last December, due to depart on 11 Aug 2020. The balance of the flight element of the package was due and paid in full on 20 January. The balance for the hotel and transfer is due on 28 July. We received an email from TR on 26 Jun to assure…
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CASH PLUS ACCOUNT/BBL/PLZ READ
Hi i have cash plus account which i m using from last year i closed my satander account last year when i try to open a another account my credit rating was poor so i didnt have choice i went with cash plus now i need BBL but cash plus is not lender is there any way i can get bbl plz help my anxiety on the roof my buisness…
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Hair salon‘s adding 20% to customers bills plus £4 for PPE use
My hairdresser added 20% to my bill when I went to pay , I did not know about it before this . When I queried it the answer was because they couldn’t run at full capacity ( no more than 4 clients At the same time ) Apparently this had been emailed to me when my on line booking was confirmed I did not see it and have gone…
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Tui - October half term
We are due to go to Estepona in October half term. TUI have said they will be proactively contacting customers by 24th July in regards to their bookings which would be fine except our balance is conveniently due then too. So far I know the following changes have been made as it’s on the hotels websites: No kids club Onsite…
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Easyjet Partial Refund
Cannot seem to find the info I need on the Easyjet Site.. Surprise. I have had a refund for a outgoing flight, that was cancelled. The returning flight, booked for a month later is going ahead, so they won’t refund me for that flight. So how am I suppose to get the flight back, if I am not there in the first place. Easyjet…
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Easyjet Booking
Hi looking for advice on my EasyJet flight booking. Due to fly on 28th of June but the place we where going to is closed. Couldn’t cancel as would only get refunded the government tax. So tried to change the flight today and it is costing us £550 more on top of what we paid. If I book a completely new flight it is still…
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Using credit cards abroad
Hi, now that we are able to travel is there any way to get around paying credit card fees when paying for goods and services abroad? All countries are encouraging contactless payments but surely it will cost a fortune in fees and exchange fees? Thanks
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Rail Europe refund for train tickets to France
I booked Eurostar and SNCF ticked through Rail Europe for the May bank holiday. The Eurostar train was cancelled so I should get a full refund. However you can only email Rail Europe and they just give excuses that they’re waiting to hear back from SNCF. Their twitter feed claims they can get full refunds. Anyone any…
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On the Beach
Hi We have a booking for Egypt Holiday supposedly leaving 16th August 2020. We have booked to stay all inclusive at Xperience kiroseiz parkland for two weeks. I have paid £4200 via a credit card for 4 people. I have an annual travel insurance which is due to end 1st August. I note that TUI are not offering any flights to…
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Travel Summer 2021
Hello, We were due to go on our honeymoon this summer to US/Canada and of course have had to cancel. Fortunately we have recoveredoat of the costs and are hoping rebook for next summer but are not quite sure if this is sensible to book right now. We are keen to book flights as they have just been released and therefore…
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Furlough payments for agency workers
Hi, I am new to the forum so hope I have posted correctly. My partner is an agency worker and has has constant work since the start of his employment with them. He is on a zero hour contract but has never not had work. He has been assigned to a university since starting with the agency until April when lockdown came into…
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Not fairly furloughed
I notice a few debates on this section about furlough which haven't got deleted so I thought I'd ask a question on my husbands behalf. Basically the company he works for has furloughed some staff for 3 week terms on 100% pay. 80% from paid by the government and 20% from his employer. I say some staff, because there was a…
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Teletext Holiday Mis Sold
Can anyone help/offer advice please - booked Package holiday with Teletext holidays, found out the hotel will now be closed when we are due to go (in 4 days time!!!) but flights (Ryan air) still live. Been told we have to except alternate accommodation or loose all our money. If they can’t find an alternate hotel they will…
