We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

TUI Refund Voucher

Hammer_Time
Hammer_Time Posts: 512 Forumite
Part of the Furniture 100 Posts Photogenic Name Dropper
edited 19 May at 3:50PM in Coronavirus Board
How long does it normally take to receive the refund voucher? In the email cancellation my holiday it said within 28 days. It’s now 28 days and I am still waiting.

Comments

  • Browntoa
    Browntoa Posts: 49,612 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    It's 28 working days , not calendar days
    Ex forum ambassador

    Long term forum member
  • Hammer_Time
    Hammer_Time Posts: 512 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    Thanks for letting know, it would have been nice if they said working days in the email. See below.
    What do you need to know.

    Your refund credit code will be emailed to you, along with details of the separate booking incentive up to 10% within 28 days of receiving this email.
  • Hammer_Time
    Hammer_Time Posts: 512 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    I received my refund voucher late today, 28 calendar days after they sent me the cancellation email. 
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.4K Banking & Borrowing
  • 253.7K Reduce Debt & Boost Income
  • 454.4K Spending & Discounts
  • 245.4K Work, Benefits & Business
  • 601.2K Mortgages, Homes & Bills
  • 177.6K Life & Family
  • 259.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.