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TUI holiday refund well overdue for cruise holiday
hi everyone. My first post so please be gentle with me Are there lots of other people still waiting to be contacted by TUI for cancelled cruise holidays? we were due to sail on 1st May for two weeks. I have heard nothing from TUI, I’ve made dozens of phone calls to them and can’t get through. Eventually after weeks of…
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Flights booked for 5th July - not cancelled yet
Hi there - we have a holiday booked for 5th July to Spain. The holiday has not been cancelled yet - and we have received an email from RyanAir telling us to book our seats! We can also check in. However -if official Foreign Office advice is not to travel until 6th July, we will not be insured - is this correct for the…
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Expedia/British Airways Holiday Cancellation - no one wants to deal with airline tickets
I booked a holiday (flight + car) to California 12 February (all booked through Expedia; credit card statement shows separate charges - car to Expedia and flights to BA). I have an ATOL certificate (the certificate says it is package single-contract) and insurance for the trip (purchased early enough to cover despite…
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LoveHolidays, flight cancelled and hotel not accepting bookings.
Hello, I booked a holiday to Magaluf with 'Love Holidays' back in Feburary and am due to fly out the first week in July. My flights are through 'Easy Jet' which is part of the package holiday. I received a email from 'Easy Jest' to inform me my flight out to Majorca had been cancelled however on my 'Love Holidays' 'Manage…
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Topsun.co.uk refusing to provide refund for Cancelled Booking by Topsun
I booked a holiday with Topsun.co.uk and paid a deposit of 358eur. After several emails back and forth Topsun.co.uk are refusing to provide a refund and instead saying they will only provide a voucher for hte . See below for the Email from Topsun. They are stating that "English Law requires refunds for cancelled bookings…
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How do I get my money back? Unwanted RCN.
Hello all. I've cancelled an adventure holiday that I had booked for my child with PGL in August. I cancelled within the period that meant I would only lose my deposit. Rather than a refund of the remaining balance they've provided me with a refund credit note meaning that I won't get my money back until 31st Jan 2021…
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Shielding and SSP
My wife works for a care company that is Government / council funded (important this) and has been shielding from the start. However, she has only been getting SSP as the company state they cannot furlough her due to the fact they are government funded. I have read somewhere that in this case she should be getting her full…
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SEISS approved, code given, then rejected??
Hi My husband's claim for SEISS was finally approved 16th June after much to-ing and fro-ing (he was over threshold for 2018-19 but under for 2 previous tax years, overall profit over 3 years £36k - so eligible), he got a code and was told the amount he would be paid. Told to wait 6 days. Then told to wait 10 days. He's…
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TUI Airport changes
Hi. We booked a holiday to Rhodes in September last year to depart in August this year. Our departure airport was Doncaster with a Friday 6am flight. It appears that all Friday flights from Doncaster to Rhodes have been cancelled and they are only flying on a Tuesday now. I am trying to arm myself with information for when…
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Am I wise or foolish to book a holiday?
Hi all, I am keen to go away to one of the (fingers crossed) so called 'Air bridge' countries. I am keen to take advantage of the reduced prices out there at the moment but I am cautious that I am being foolish. What are your thoughts? I am aware of the Covid risks but I also think that as we have the highest rates in…
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Hospital appointment
Just a quick heads up. I was referred by my GP for an outpatient appointment at my local hospital, and I received a letter telling me where and when to turn up. When I got there, the place was like the Marie Celeste. Despite the letter saying to turn up, it turned out that this was supposed to be a telephone consultation.…
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Wightlink Ferry travel fears
We are booked as a family on a ferry late july from Portsmouth to the IOW. The 45 min experience to get to our Airbnb cottage was meant to be a first time thing for our 5 year old granddaughter but it seems that everyone is not allowed on their various decks and you have to stay in the car all the duration of the journey…
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Hotel Booked with Booking.com not able to travel due to Covid-19 border closures
I hope someone could help please. My son had booked for a group of us to travel to Prague to celebrate his 21st Birthday. It was booked before the Covid-19 lockdowns began and we were due to travel 29th May. Of course, we could not go and are struggling to get our money refunded. The hotel was booked through Booking.com on…
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Love Holidays Refunds
Has anyone managed to get their refund yet from these?? I am still waiting for mine, does anyone have a contact for them? I have left several message via their website and facebook....no reply to anything???
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Disney World tickets non refundable
We purchased on our credit card X 5, 2 days entry to Disney World in California in August. This is over £1200. Obviously we can't go now due to Covid-19. We have had refund back on all our air bnbs it's only Disney and Virgin (that's another story).we are hitting a wall with. Disney are saying ALL tickets are…
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Holiday to Japan August 2020
Hi all, would like some help/advice please. me and my partner have a holiday booked to Japan on the 10th of August 2020.. but with everything that’s going on still with coronavirus, I’m not sure where we stand. Our holiday is booked with lastminute.com. We’ve paid the deposit and the full amount is due on the 11th July…
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Virgin Gift Card
Hi All. I have a booking with Virgin Holidays for a trip to Orlando in October this year. As yet it's not cancelled or altered (I'm aware Virgin are moving their flights across to Heathrow, but nothing has been amended yet on our booking) and I'm happy to go with the flow with whatever advice there is closer to the time,…
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Brittany ferries FCO guidance
So, Brittany ferries have informed my that my package holiday to France (ferry plus accommodation) is going ahead on 3rd July. I’m really confused by this as the FCO guidance is not to travel internationally and looks like that won’t be changing until after the 3rd. To complicate further I’m in Scotland where current…
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Return from furlough to a mountain of work
Hello, My company furloughed a number of employees and the workload of the furloughed employees was distributed amounts the remaining employees (I was one that remained working at this point) - I’m sure this has happened in many companies. There was then a second wave of furlough where almost the whole workforce was put on…
