-
Uk holiday cancellation with no refund offered
Hi, I’m after some advice regarding an advanced holiday booking. We booked a house for 3 families to share this year for a wedding in July In Cornwall, due to restrictions the wedding has been postponed for 12 months. I have tried to cancel the booking, as in the last email communication from the hotel it’s stated that the…
-
TAP AirPortugal Flights
Hi anyone else had flights cancelled with TAP. They have sent a link for refund to voucher with 20% uplift, however, I live in Scotland. Was for a trip from Lisbon to northern Spain. Easy jet flights from Scotland to Lisbon and Spain back to Scotland so far unaffected. Looking for advice on best way to deal with it, has…
-
Redundancy and PILON on Furlough
I have been on furlough for 12 weeks and now my employer is saying my role is at risk of redundancy. I have been working with them for 15 months and I have a contractual notice period of 3 months. They are offering 3 months at my salary, which was cut by 10 % at the same time I was furloughed. I have requested PILON so I…
-
on the beach refunds
we were supposed to go to turkey in may but on the beach cancelled the holiday due to corona virus, we had a refund of 72 pounds within 10 days of the cancellation and nothing since. they keep saying they are waiting for our flights to be refunded. i can't get anyone on the phone and don't know what to do. it was a package…
-
EasyJet changed flight
Hi there, just after some advise. I’m due to fly to Paris in 12 days time and have received an email from EasyJet changing our departure airport. We were hoping that the flight would be cancelled as we no longer want to travel. Does anybody know if we can request a refund or is it just a flight voucher? Many thanks
-
Travel Insurance Question - FCO Travel Advice changes during my trip
I have an annual travel insurance policy valid until October. If I drive to France on 3rd July when FCO advice is not to travel and then FCO change travel advice on 6th July to allow travel - will my travel insurance be valid from 6th July or will it be invalid for whole trip.
-
Is my COVID 19 payment business income or other income?
I work in a partnership, we both received the 80% self employed covid-19 payment. I need to know how I deal with this payment for my book-keeping. Is this income in to the business or classed as other self employed income not related to the partnership?
-
Refund rights
we amongst others who own caravans on a Butlins site and have agreed Guaranteed letting dates have been offered and honoured our payments dispute not having to allow guests to stay. Butlins have now announced that they are paying refunds on the annual ground rent as we as owners are not able to use any facilities on the…
-
Cancelled flights but hotel hopes to reopen
Cancelled flights but the hotel in Majorca hopes to reopen 1 week before our arrival date. Can I get a refund from the hotel as well as the airline as this is not a package holiday or will I have to get alternative flights. Please advise. Redards Joe
-
Cancellations due to reduced schedules
Would the reductions in schedules by airlines that could have gone ahead if they had chosen to still be classed as being cancelled due to unavoidable and extraordinary circumstances? Surely once things restart this blanket coverage for cancellation should come to an end? My example is my travel company is operating 2 days…
-
Cannot get through to TUI.
Help - does anybody have another phone number for TUI, please?I've had numerous phone conversations about a refund for our holiday, successfully agreed that we will receive a full refund, asked for e-mail cofirmation - haven't had one. Tried phoning again this morning - no way of getting through.How do I proceed, any ideas…
-
Trying to cancel a booked holiday with no answer
We have booked a trip with Love holidays and the had paid the deposit through barcaycard, the final and main payment is about to be taken for this trip which we are desperate to cancel but cannot get through to anyone at Love holidays to do so, losing the deposit will be annoying but manageable, the main payment about to…
-
Easyjet disrupted flight
EasyJet has cancelled my outward flight but marked the return flight as disrupted not cancelled. I obviously can’t go so do I just lose my money for the return flight? I booked both at the same time and it is for 10 people so stand to lose a lot. Thank you
-
Cancelled Flight Refund - Package Holiday Provider or Insurance Provider?
My husband and I were travelling in Nepal in March when we had to curtail our trip due to Covid-19 closing borders and cancelling flights. We had booked a package holiday (accommodation, flights etc). Our flights from Kathmandu to Dubai were cancelled. Our tour company brought us back to Kathmandu by bus, put us up in a…
-
Re-Furloughing after some Seasonal Work
We have the opportunity to offer some of our employees several weeks of full time work over July and August. The work comes in full week blocks, so they could not be paid part time, with some furlough pay still. This will finish by the end of August. Can we put them back on furlough, as they were already registered under…
-
Will travel insurance cover loss of funds due to variations in exchange rates and transaction fees?
Hello, I can't seem to find any answer to this question on the internet or in the 'Cancelling a Trip' section of my travel insurance policy. I hope someone can help. Our trip to South Africa in July 2020 has been cancelled due to Covid19 and I am in the process of trying to reclaim as many costs as I can by contacting each…
-
Flight reinstated
hi my holiday with O T B is booked 21/07. Our flight out was cancelled could this now be reinstated by Ryan air? Our return flight is still showing. I haven’t been able to renew my passport. I’m in such a panic. We didn’t book travel insurance at the time of booking.
-
Gotogate/Flybe chargeback
I booked flights only on my credit card via gotogate with Flybe before the collapse. The flights came to under £100 so contacted my card issuer to commence a chargeback, from the looks of my latest statement this has been rejected as it has re appeared on my statement as a re-debit. What should be my next step, presumably…
-
Travel insurance had a clause in respect of a pandemic!
I had to return home after seven days of a 30 day holiday due to the coronavirus. Unbelievably my insurance company had a clause in case of having to return home early due to a pandemic so wouldn't pay out. Just listened to Martin on This Morning who advises staying with the same insurance company if you have another…
-
Cancelled Flight
Hi, I purchased two flights to France for earlier this month through Hays Travel, due to Covid 19 the flights were cancelled, who is responsible for my refund Hays Travel or the airline they booked us with?
