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Refund rights
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Terri82
Posts: 1 Newbie
we amongst others who own caravans on a Butlins site and have agreed Guaranteed letting dates have been offered and honoured our payments dispute not having to allow guests to stay. Butlins have now announced that they are paying refunds on the annual ground rent as we as owners are not able to use any facilities on the resort even if it opens. The problem is they are saying those who entered the GLA are not entitled to the ground rent refund. We entered the agreement for the let’s and signed to agree the dates and amounts. Are the two classed as two separate things? Butlins seem to think not.
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If there is present the refund policy they cannot refuse it. My opinion. You have the right to refund it without problems.
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Heidy, stop it. Stop it now.2
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Are the two classed as two separate things? Butlins seem to think not.Were there two different bits of paper - ground rent and GLA. Have you compared the two to see if they cross refer.
On the face of it you appear to be correct, but only a court can decide unless [either] agreement has a dispute mechanism within it. [Hint: if there is no explicit reference to settling disputes, then small claims court is inferred]
Is Butlins' argument that they will continue to honour the GLA so ground rent refund would be a double refund?
- All land is owned. If you are not on yours, you are on someone else's
- When on someone else's be it a road, a pavement, a right of way or a property there are rules. Don't assume there are none.
- "Free parking" doesn't mean free of rules. Check the rules and if you don't like them, go elsewhere
- All land is owned. If you are not on yours, you are on someone else's and their rules apply.
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