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Cover against self isolation for UK travel
Hi all, me and my husband have an annual leave booked in a couple of weeks and now the rules have changed I am thinking it might be a good time to grab a family break. However, now test and trace is up and running I am concerned in case one of us was to get a call and have to self isolate and we would lose all our money…
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Hotels.com
Hi, My partner and I were due to travel to Greece earlier this month, but obviously our flights were cancelled and we could not travel due to COVID-19. The hotel we booked via Hotels.com was a non-refundable booking. Hotels.com have said the hotel will only give us a voucher for the price of the trip to use just at there…
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Flight not cancelled but is two days before the FCO is due to change it’s advice. Insurance claim?
Hi we have flights to France with RyanAir on the 4th July. We were travelling to a group family holiday, but decided to cancel the accommodation (booked separately) and we got a refund for this last month. The flights aren’t cancelled but the FCO advice against non essential travel lasts until the 6th July (2 days after…
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Easyjet flights to portugal not cancelled
Hi we were due to fly to Portugal on 7/7 currently our flights are not cancelled. Our friends flights on 8/7 are cancelled as Easyjet seems to be trying to fly every other day from Belfast. Currently FCO advises against all none essential travel and due to new lockdown in Lisbon the quarantine rules have not been lifted…
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Holiday changes aren't viable or what I paid for
I am due to go to Lanzarote on 13th July - a family of 4 with a 22 month old and 4 year old. TUI have said that they won't take us if there are any 'significant changes' made to the holiday. However they don't consider significant changes as wearing a mask on the plane and indoors at resort and social distancing in public…
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Flight refund
We have flights booked in early August to USA. Outward/return flights are with British Airways, (booked through American Airlines via a uk travel agent), internal Flights are with American Airlines. The outward flight is a daily flight but hasn’t operated since March, if this is still the case in August, are we entitled to…
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Can my insurer refuse coronavirus cover without fco guidance?
Last October I bought and annual multitrip policy from cover wise. I'd like to go abroad in August once the FCO guidance is changed, as the news suggests it will. However, cover wise says they will not cover coronavirus related claims for any holidays booked after 17 March, regardless of FCO travel advice, because "travel…
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Seiss intention to trade 2021
Hi Everyone I run a small business and received the 1st grant due to being adversly affected by covid. I have recently had bad news regarding a cancer diagnosis and am undergoing chemotherapy which means I am currently shielding and not working due to not being covid secure at work because of the deliveries I do of my…
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Can we fly 3rd July to Mallorca?
Seen new gov advice this morning lifting all but essential travel from 6th July. Have a family flight booked with Ryan air departing on 3rd July - does this mean we won’t be insured? will flight get cancelled / will we get our money back? I can’t believe Ryan air would have enough people on board just for essential travel…
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Bigger bills less financial support.
Hi, I started my claim for UC when this started in march I received a payment in may, I was eligible for the grant and was paid in may canceling out my June UC, which I was aware that was happening, I applied for help from the discretionary housing benefit as my claim for UC doesn't cover my full rent as I have 2spare…
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Expedia refund query
I have a booking for an apartment through Expedia. It is non refundable. The apartment is closed due to coronavirus. Expedia have advised me to cancel and I will be issued a voucher to use in that property at a later dat. My problem is that I have had to still take my holidays from work and will be unlikely to be flying to…
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Denmark Travel Advice
I have flights booked to go to Copenhagen on 4th August for a 2 night stay (replacement flights for a city break that fell victim to covid in March) Flights are with Ryanair. I have read the latest entry requirements for Denmark which require proof of a 6 night stay to allow entry as a tourist. I’m in a bit of a dilemma…
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Mental health and work
I’ve not been coping due to CV and an issue at work. I’ve tried to resolve but I’ve now been told I’m being redundant. I would divulge but I don’t want employer to see. I decided to take sick leave after being notified of my redundancy as I wasn’t given any solutions by my employer to help with my stress/anxiety. Boss said…
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Champneys going back on their email
I had two stays booked with Champneys, April and May this year. They were obviously cancelled, along with an email staying I could rebook the same package once Champney’s reopened. This is not the case. Champneys have hiked their prices up, and will only offer a credit note for the price of the original booking. So a stay…
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Trailfinders wont refund an admin charge for our holiday even though it was cancelled
Slightly complex situation, we booked a holiday in January to go to Malaysia and Singapore through trailfinders for a significant price, a few weeks after coronavirus hit Singapore, we got to February, 2 months before the holiday and because it looked impossible we thought we were doing the right thing paying an admin fee…
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Can I give my forwarding address as present address?
I got stuck abroad and vacated the UK rented flat. Now, I am not living in my present UK address. All my posts are redirected to a friends place in same city in the UK. I have not YET updated the banks about this and not sure if I can provide my forwarding address as the NEW address. I plan to return to UK once covid is…
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Train Tickets - Please Advise
Hi, I have advanced single return train tickets bought to go to London in September which was to see a show which has now been postponed until April 2021. I have contacted the company (Trainline) and advised of this and because of covid 19 the performance has been postponed and informed I would show proof of my tickets.…
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On or off furlough
Hi Guys, From 1st July I understand furlough is changing. I've currently not heard back from my employees regarding returning when or even if? Does my employer require to inform me before 1st July if iam returning or staying in furlough. The communication from my company has been somewhat poor. Also I received my 80% wage…
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Please help
I share a business premises with a lady. She is a hairdresser, I am a beautician. She pays rent for the property and sub let me the room for my business. She pays business rate, I don't. She applied for a grant and received it. She didn't share it with me and throughout panic she still charges me rent even though I can't…
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Help with the sums...
Hi, I have been on furlough since Easter Monday and just received my wage slip for June. My normal salary is £40k pa so furlough pay is capped at £2,500 which is fine. However, this month we had to take 5 days holiday which as I understand it have to be made up of furlough pay, plus the difference from the company to equal…
