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Villa Plus
Our villa only holiday booked with Villa Plus should have began Sat 23 May. I have been patient, following their advice on the website and being understanding of how busy they would be. My patience has now gone. Their website advise changes daily, they've said I would receive communication 3 weeks prior to departure, then…
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Public sector payment in place of furlough
I work for a Public Sector body in Northern Ireland, a non -departmental public body. I have done in one form or another for the past 6 years. My payroll number has never changed, I have never received a P45 despite working on training contract, zero hours then moving to a 50 week full time contract and back to zero hours.…
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Refund
I booked a flight through an online travel agent. Flight cancelled due to coronavirus. Travel agent are saying that they can't refund as airline are only offering credit notes. Airline is not following EU law. I am entitled to a refund. My contract is with Travel Agent and believe that they should refund me even if airline…
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Stuck overseas.
Hi. I arrived in Greece in January 2020 with a view to staying for a couple of months. I then got caught up in the C-19 situation and am still here as there are no practicable flights to the UK and land borders are closed. I have a house in the UK and the bills are mounting up even though it is unoccupied, in particular…
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Redundancy and furlough pay
Hi, My partner was on furlough from his job. All employees received a entering a redundancy consultation letter. 3 weeks later he received a letter on the Friday to say that as of Monday (18th May) he was made redundant and is not required to work his notice. A few other members of staff have also been made redundant too…
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KLM/Expedia Issues - Help me!
Hi there. I booked a flight through Expedia that is with KLM that has been cancelled by KLM for June to Istanbul (my return was with BA and a refund is being processed for that). Because my flight was cancelled before a certain date, KLM policy for those flights is no refund and you can get a voucher or a flight change. I…
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Fill Spare Time Constructively… I’ve done 3 level 2 Free Qualifications So Far!
Although I am still working from home and am uber busy I still
have lots of spare time on my hands so have put in a couple of hours a day of
free online study and so far got level 2 qualifications in Workplace Violence and
Harassment, Wine Services (super fun and really easy) and Awareness of Mental
Health Problems. I…
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Change from employed to self employed 2019
So I changed from being employed to being self employed in November 2019, I therefore do not qualify for furlough or the self employed help being offered. England have not done anything for the recently self employed due to high risk of fraud. Yet I do know of others that were self employed and filed tax returns in 2019…
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Fred Olsen Cruise Refunds
I have been waiting 10 weeks and counting for my refund from Fred Olsen, I realise that these are difficult times but this to me seems extreme. I have seen that someone received their refund within 2 weeks and someone else thanked them for their prompt refund but my experience has been very different. I have been given…
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Furloughed 2 months after being laid off
Hi im really worried I’ve done something wrong, unintentionally. I was told on the 23rd March that I was being let go, due to the virus. To be honest nobody really knew what was going on at that stage as we were to bring our computers in to be set up to work from home.I was agency staff. Not having any family, I was…
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Furlough and part time work with employer starting now
I have a relative who is currently furloughed and has been asked to return to work 31 May. She has a young child and requires childcare from family if she has to return to work. Employer has advised she will no longer be covered under furlough scheme. This presents a very difficult situation as under current lockdown rules…
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Travel Insurance refund
My June Cruise has been cancelled due to the pandemic and I have received a full refund back from the tour operator yet StaySure refuse to give me a refund on my policy despite no longer providing me with a service. Are they legally allowed to keep my money under the circumstances? thanks
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Furlough, giving notice and working for a new employer
I am currently on furlough until the end of June. I have been offered another job on an employed basis. If I give my 4 weeks notice, can I work for my new employer during these 4 weeks? Or do I have to wait until its finished?
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Furlough workers earning more than workers
Any advice please?
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Cruise Cancellation Invoice Query
Dear Martin Lewis, I was booked and fully paid up for a round trip to New York with members of my family for 4 people leaving next week. In early March I applied for a full refund online following the ABTA backed company’s instructions for the cruise as it that had been cancelled due to Covid-19. Then, on the 18th March I…
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Easyjet flight date change problems
I've tried to rearrange flights with easyjet for over a week, to no avail. After changing flight dates the checkout always seems to leave an error code message. (*see screenshot attachment) Any advice?(. There is no way of contacting easyjet via phone and they seem not to answer emails nor social media .
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Air New Zealand - Has any one managed to make contact with them?
I was due to travel to NZ in three weeks time, but have now had an email from Air New Zealand cancelling the flight. They are automatically applying credit for the flights, but I want a refund as the travel credit doesn't help. I've tried to call them, but after 2hrs on hold I gave up. I've emailed them and sent a message…
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Ebookers flight+hotel refund process?
Hi everyone, does anyone have any experience of how Ebookers are handling refunds for flight+hotel packages? I have a 1-5 July trip to NYC booked, which I'm expecting to be cancelled - flights with Virgin Atlantic who have announced no more flights until August. The booking doesn't separate out the flight cost and hotel…
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Self -Employed Grant Question
What options are there for self-employed people who are losing money due to the virus, but with lost income that's less than the HMRC grants? It's an 'all or nothing' option, and I can't afford to lose money, but don't want to take more than what I've lost, although with the nature of my business, I'll definitely continue…
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Virgin Holidays - What to do?
Hello there, I am sure this has been asked many times, but I could not find our exact concern (so please feel free to link me to another thread). So like many others, holiday is planned with Virgin Holidays in the next few months (September, Disneyworld with flights, tickets, car, hotel etc), but we want to postpone to…
