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Curry's PC World failure to deliver on their voucher deal
I bought a new printer online from PC World in early April. I purchased it from them as it stated it came with a £20 voucher for Just Eat. The printer arrived and I'm happy with it but there was no mention or sign of the voucher. I have now emailed their customer services 6 times asking about the voucher and have had no…
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Refund for puppy deposit?
No longer needed
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Paypal refund
Hello dear, I need advice, preferably if someone has a similar problem with Pay pal and can show me a way out. From end of the year 2019, December, the person from China contacted to me on instagram and sent me a message proposing an offer. He will send to me some football shirts from China and I am going to try to get the…
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Taking reputable car brand to small claims court?
I bought a £47k executive car brand new in March 2017. It had minor faults from the first minute I owned it (dashboard wasn’t fitted properly and sat nav wasn’t working on the day of collection which was acknowledged by the dealer). I’ve not driven this car much since I bought it, no commute just pleasure use so I kept the…
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Tracking down my refund
I purchased some items from Amazon back in January and one of those items became defective a couple of weeks ago. I have had no problem at all getting a refund from Amazon but almost two weeks after they confirmed they had made the refund I had not received the money in my account. Then I realised that they understandably…
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What are my rights to bring an end to my finance agreement.
In Feb’ 2017 I bought a brand new Nissan Navara on a 4 year deal, I’ve made 39 of 48 payments. I’ve had nothing but Problems with it with endless trips back to the dealership’s garage incurring a loss of earnings. A comment has been made to me that due to the poor quality of the vehicle I am able to exercise a consumer…
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Refund on lawn grower
I bought some top branded lawn grower (seed, feed and soil enriched) from Homebase at a pretty hefty £20. Followed the instructions to the letter, watered the lawn twice a day with a sprinkler and I cannot see one new bit of grass after 3 weeks, especially in patchy areas. Even prepared the lawn before hand (scarifier and…
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Homebase have 1000's of orders they have not delivered or refunded. No replies, my order 29.03.20
I see there are thousands of people that have placed orders like myself, requested refunds like myself, and no responses received. What can we do, this is so wrong! I will never shop there again and I was a loyal customer. Am so cross they have done this!
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Rights regarding paid advertisements
I paid a (relatively small) sum of money to an online second hand clothes retail site to “bump” the item I was selling to get more views. The bump is supposed to last for 3 days (or until the item sells). Almost immediately after bumping my item, I received notification that someone had purchased the item. However, an hour…
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Please help me
purchased a high value item and returned it within 1 day of receipt under sellers 7 day return policy . It was recived back to the seller on the 13thmay. I have been promised and promised countless times that a refund is coming today tomorrow today after 11am tomodrrow and to no avail .I have phoned him earlier and I have…
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Electrical warranty
My fridge freezer is less than 2 years old. (Purchased June 1st 2018) for the second time the freezer part has stopped working. First time it was under warranty and was fixed. This time they said it's out of warranty and wanted £125 to send someone out then cost of parts. Or I could take out insurance with them at £12.42 a…
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Unhappy with sizing of a custome-made item - Rights?
Hi, I'm a bit annoyed right now, so I thought I'd ask some other people what the right thing is here. I had 4 cyclindrical cushions that needed to be replaced, and decided to order some new foam as the covers are a nice leather, and I'd like to keep them rather than replace entirely. I found what looked a good website to…
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Refund only on return, but we can't pick up.
We recently purchased a large fridge from a well know catalogue/online company which was delivered 01/05 ; it was damaged by the courier in transit. Within 3 hours we had contacted their customer service, explained what had happened and was advised the item would be collected within 3 days, despite numerous phone calls,…
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help please !
Hi everyone - thanks for reading at the end of my washing machine tether. I purchased a machine from a local shop - end of July 2019 on a credit card. On the 24th of April 2020 - it decided to not work ! I contacted the shop, where I purchased - no reply for 4 weeks and shut for corona crisis. Contact received yesterday…
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Advice needed please
Good afternoon, My son who is 16 got his first wage and decided to buy himself a new double bed 3 weeks ago, He found a shop on FB who we have bought from before and has really good reviews now 3 weeks on the base (its a divan with drawers) has sunken in, He is by no means large at all and after 3 weeks wouldn't have…
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Online retailer will not issue refund
Hi all, Just after some advice on this: Purchased a product online using a credit card, turns out the size didn't fit me so returned the product. I used a 48 hour RM tracked service, and tracking states it has been delivered successfully. Now the retailer is refusing a refund as they cannot locate the return and requests…
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Returns and -re-stocking fees'
Hi, I bought a computer online from a small British manufacturer recently. The PC seems to work well, but the keyboard/mouse combo is faulty (mouse doesn't work) and the monitor isn't fit for purpose. As far as the monitor is concerned, I ordered an Acer, which was out of stock. I'd explained that I wanted to use the…
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Faulty Hotpoint Oven
I received delivery of a new Hotpoint Oven last Tuesday. I bought it from The Hotpoint Store on EBay. I’ve tried a few of the functions in the week that I’ve had it and it has worked fine. On Wednesday, I tried the rotisserie function for the first time which worked well and because the inside got greasy, I put it on an…
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Live football tickets
Friend bought 2 Premiership football match tickets from this Spanish based website. Booking fee was £72. Its clear the public won't be able to go and see the match. The terms say they won't refund this fee, is this a reasonable amount given they have done basically nothing for it? Or do they just have to suck it up?…
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Parkdean Resorts
I wish to lend my support to Amelia campaign to have Parkdean do some refunds for loss of facilities during lockdown. Parkdean are saying owners will get zilch refund whilst they have claimed government support! We as owners need a collective fight on this as there are thousands of owners out there!
