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SuperBreak and misleading information
I recently booked a west end break package with SuperBreak but unfortunately (no fault of SuperBreak) we couldn't see the show we'd booked and got given a refund. When we booked the first thing we had to do was choose our show tickets, which displayed as £95, however when we received our refund they'd only refunded us £60…
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I am a victim of identity theft, now a company is demanding £2,000+
Last week, and in a tight spot financially, I reached out on a peer-to-peer lending platform to see if a person would lend me a sum of money. Someone (S) reached out, requiring ID proof of myself holding my passport (upside down, this will be important later). Like a carrot dangling from a stick, I went ahead with it. A…
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Carpetright Installation failure!
Hello! I ordered £1600 worth of hard vinyl tile flooring for my lounge & hallway & kitchen recently and the installation date was last Friday The first issue! I waited in the whole day for them to come and install the flooring and my son had even taken a day off work to help move the appliances when they needed to be moved…
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Sofology sofa faulty and poor standard
We have purchased a sofa back in 2017 it was delivered on the 20/4/2017. After the first 12 month of use we started to get faults with the leather, in places the leather had lost its colour the dye world rubbing off and we contacted sofology who booked a home server technician out to re dye the sofa on the 28th July 2018,…
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Non-Transferrable Guarantee Following House Purchase
We have recently moved into a house which we are currently renovating. The other day we had a chap round to quote us for a new bathroom window when he kindly pointed out to us that our composite door (installed September 2013) is cracking. Sure enough there are cracks all down the grooves of the door 😏 I decided this would…
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Argoose no Help
Hello forumers, Looking for some advice in layman's terms. Back in January 22nd 2019 I purchased a lenovo ideapad 330 laptop, from Argos. On the 2nd March 2019 it developed what I find out is a well documented fault, (Black Screen from power on, no access to bios etc). I did my research on this laptop and it got good…
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Vans ripped in multiple places after 2 months...
Hey, I got some Vans from Schuh at Christmas time, this morning I noticed that they are ripping around the toe area on both shoes, the sides have split on where your foot naturally curves when walking, and I'd say after a few more days of wearing, the soles of my shoes on the heels will be worn all of the way through. I…
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Cancel a driveway
I have paid a deposit to have my front garden dug out and a tarmac driveway provided. Before the deposit was paid, the firm gave me an initial start date of end of March. Over a week later despite 3 text messages saying they will get back to me with a start date, I have not been given an indication of a start date. Am I…
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Bit of advice please
Hi, wondered if someone can clear this up for me. On the 23rd of Feb my partner and myself went and chose some bathroom tiles from in store. Paid in full on debit card and was told as they didn't have them in it would be a couple of days before I could collect, not a problem. Next day they phoned and said their supplier…
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Dodgy Company?
I need to order some tiles that my old supplier no longer stock and i found a company called https://britishtiles.co.uk/ that do, However i don't know if the websites dodgy given they want payment by bank transfer?:money:
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Hotpoint Hell Fridge freezer
Moved into a new build. The builder had put in cheap poor quality Hotpoint appliances. Been having problems with the noise level of the built in Fridge freezer. At least 15 dB louder than it should be. Contacted Hotpoint twice, unresolved and the 2nd time the repair person was told the FF had to be tested in an acoustic…
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Samsung American Style Fridge Freezer Compressor Fault 10 Year Warranty
Fridge Freezer stopped cooling mid-January and lost all freezer contents. Fridge/Freezer is some 6 and a half years old so out of 5 year warranty but compressor has 10 year warranty. Called Samsung and was advised 5 year warranty had run out so called the approved engineers who came out on Wednesday 30 January and…
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H&M Missing payments for 6 years.
Hi, Apolgies if this is in the wrong place. Last year, I found that H&M had sent my credit account to Avarto. I queried this with b oth sides and was sent back and forth between the two companies. Last June i sent proof of some missing payments and heard nothing since. Last week, after back and forth i decided to escalate…
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faulty jewelry
hi 2 years ago i got a necklace from ernest jones that broke after a few wears. I had bought their warranty and it was replaced. After a few months it did the same thing. The 2nd time i had it replaced the lady serving me actually broke the replacement whilst cleaning it and another needed to be ordered. After this i…
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BMW 5 Series F10 - BMW purchased with Recall notice
Around 18 December 2018 I purchased my 530D from an independent dealership, it was 2015 model. I part exchanged a 2011 520D for this car. Few days later I needed to check with BMW regarding software update, and I was informed that the car had a recall on EGR Cooling, and they booking me into come on the 17.th of January. I…
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Baby Food Product Complaint
Good evening, I am looking for advice on a product complaint/consumer advice issue. I recently found a live maggot in a baby porridge product from a leading baby food manufacturer. I complained immediately to said company whom sent a courier to collect item for inspection/investigation. The company came back to me shortly…
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The Store refunded cash by error - what should I do?
Hi guys, I hope I'm posting in the good section. Two months ago I did purchase online with collect in store option. While in store to collect the item, I exchanged it for another size. The store is now reaching me because they've noticed they refunded me the cost of my purchase (amount around £200) and they want the money…
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Broken TV - Bought November 2016 - Am I entitled to a refund/replacement?
TL;DR: Is it reasonable to expect Argos to replace/refund a TV that I bought from them 27 months ago? Longer version: I was watching my TV last when it suddenly stopped working, almost as if the power cord had been yanked out. It's now completely unresponsive, no standby light or anything. At first I thought it was a power…
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Is Section 75 decision final?
To briefly describe the situation, a German Car Rental company charged my credit card for damage to a rental car. They could not provide sufficient evidence of the damage an my Credit Card company agreed with their bank to 'Charge Back' the transaction. The Car Rental company are now invoicing me for the outstanding…
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Bringing Paypal to Court or Trading standard?
Hello all, I sold my unwanted iPhone Xs MAX on ebay just before Christmas last year at a sum of £1180. Paypal charged me £42.48. A guy phoned up and wanted to meet up and inspect the phone in person saying its a valuable item so I agreed. He made payment through paypal just before he got my place so after I checked the…
