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The Store refunded cash by error - what should I do?

user_toni
Posts: 2 Newbie
Hi guys,
I hope I'm posting in the good section.
Two months ago I did purchase online with collect in store option. While in store to collect the item, I exchanged it for another size.
The store is now reaching me because they've noticed they refunded me the cost of my purchase (amount around £200) and they want the money back. I genuinely never noticed they refunded the money back in that time of the purchase. Two months have passed now, and I find the situation really inconvenient for me.
Do you know what are my legal rights?
Thanks for your help.
I hope I'm posting in the good section.
Two months ago I did purchase online with collect in store option. While in store to collect the item, I exchanged it for another size.
The store is now reaching me because they've noticed they refunded me the cost of my purchase (amount around £200) and they want the money back. I genuinely never noticed they refunded the money back in that time of the purchase. Two months have passed now, and I find the situation really inconvenient for me.
Do you know what are my legal rights?
Thanks for your help.
0
Comments
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You owe the money they have the legal right to ask for it.
Your inconvenience means nothing.
You really did not notice £200 extra in your bank account?0 -
Yes, you're required to pay for the goods you have.0
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You know what cash is, right? Surely then you spotted them thrusting £200 in notes into your hand?0
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Hi guys,
I hope I'm posting in the good section.
Two months ago I did purchase online with collect in store option. While in store to collect the item, I exchanged it for another size.
The store is now reaching me because they've noticed they refunded me the cost of my purchase (amount around £200) and they want the money back. I genuinely never noticed they refunded the money back in that time of the purchase. Two months have passed now, and I find the situation really inconvenient for me.
Do you know what are my legal rights?
Thanks for your help.
Why would you think that you might be able to keep the money? You have the goods, and you have also received a refund in error. In the thread title, you mention cash - if it was a cash refund, why didn't you mention it at the time?
If it is inconvenient to return to the store, I am sure that they will accept a cheque, card payment, or bank transfer.0 -
:DAnother spate of these type of posts at the moment..0
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Is it Monday the schools go back?0
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Did you definitely get a refund?0
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Schrodinger's account holder, simultaneously having too much money to notice an unexpected credit of £200, and too little to pay it back.0
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