The Store refunded cash by error - what should I do?

Hi guys,
I hope I'm posting in the good section.
Two months ago I did purchase online with collect in store option. While in store to collect the item, I exchanged it for another size.
The store is now reaching me because they've noticed they refunded me the cost of my purchase (amount around £200) and they want the money back. I genuinely never noticed they refunded the money back in that time of the purchase. Two months have passed now, and I find the situation really inconvenient for me.
Do you know what are my legal rights?

Thanks for your help.
«13

Comments

  • donnac2558
    donnac2558 Posts: 3,634 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    You owe the money they have the legal right to ask for it.


    Your inconvenience means nothing.


    You really did not notice £200 extra in your bank account?
  • AndyMc.....
    AndyMc..... Posts: 3,248 Forumite
    1,000 Posts Combo Breaker
    Yes, you're required to pay for the goods you have.
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    You know what cash is, right? Surely then you spotted them thrusting £200 in notes into your hand?
  • kingfisherblue
    kingfisherblue Posts: 9,203 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Xmas Saver!
    user_toni wrote: »
    Hi guys,
    I hope I'm posting in the good section.
    Two months ago I did purchase online with collect in store option. While in store to collect the item, I exchanged it for another size.
    The store is now reaching me because they've noticed they refunded me the cost of my purchase (amount around £200) and they want the money back. I genuinely never noticed they refunded the money back in that time of the purchase. Two months have passed now, and I find the situation really inconvenient for me.
    Do you know what are my legal rights?

    Thanks for your help.


    Why would you think that you might be able to keep the money? You have the goods, and you have also received a refund in error. In the thread title, you mention cash - if it was a cash refund, why didn't you mention it at the time?

    If it is inconvenient to return to the store, I am sure that they will accept a cheque, card payment, or bank transfer.
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    :DAnother spate of these type of posts at the moment..
  • POPPYOSCAR
    POPPYOSCAR Posts: 14,902 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    hollydays wrote: »
    :DAnother spate of these type of posts at the moment..

    Yes the post makes no sense

    Just another attention seeker.
  • pmduk
    pmduk Posts: 10,671 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Is it Monday the schools go back?
  • Did you definitely get a refund?
  • davidmcn
    davidmcn Posts: 23,596 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Schrodinger's account holder, simultaneously having too much money to notice an unexpected credit of £200, and too little to pay it back.
  • POPPYOSCAR
    POPPYOSCAR Posts: 14,902 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    davidmcn wrote: »
    Schrodinger's account holder, simultaneously having too much money to notice an unexpected credit of £200, and too little to pay it back.

    Title says cash refunded.
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