-
Item of mine sold by ex wife
Hi, Not sure this is the correct place... Been separated from my wife for 9 months and find out she has sold the hot tub i bought. Never was i asked and she refuses to share the money with me. I have proof that i bought it but shes saying it was for the family, which is try but she can't just sell it??? Should it be an…
-
Issues with Samsung repairing in warranty dryer.
Hi all! So I have a Samsung heat pump dryer, it came with the 5 year warranty and is about 4 years old now. About a year ago it developed a fault, that being an intermittent very loud squealing sound whenever a cycle was started. I contacted Samsung and they sent out an engineer within 3 days I knew what the fault was, as…
-
Sports Direct - incorrect size boots sent
We purchased some football boots from Sports Direct for my son and they have sent the wrong size. We ordered a size 2 and they sent a size 3, they have admitted the error and are happy to refund my money. However, they will only refund the money when they receive the boots back and they will only refund to the way they…
-
Cowboy Plumber
Morning All, Unsure if I'm in the correct place but need some help. I will try and keep it short but I cannot promise anything :) Basically me and my partner moved into a new house end of last year only to find out that the boiler was 20+ years old and was condemmed so we had to try and get a plumber in to install a new…
-
Amazon
Hi I wonder if anyone can help. I bough a tracker watch for my daughter (11) on 30 August 2018 from Amazon. It has an emergency call feature on and the subscription comes with an hour a month of call time. It worked fine for a while then at some point my daughter stopped hearing me when she called. She also didn’t answer…
-
Ferry cancellation, Cooling off periods?
Sorry guys but iv read the faqs a d struggling to find anything to suit my circumstances. I have booked a ferry today, with steam packet to Isle of Mann. I used my visa debit card. Paid £330. I have tonight had a change of heart and thought I would see if I could cancel. There is a button to hit and cancel but it only…
-
Paid for gym membership & gym closed
Looking for some advice I paid in Jan 2018 for a 2 year gym membership to gain a discounted rate. On the 28th Feb 2019 with no notice the gym shut down. This was a small independant gym and not one of the nationwide chains and they had been going longer than I had lived in the area. I did pay for the subscription using my…
-
Faulty bathroom unit - advice needed!
Hello! My wife and I are looking for some advice regarding a bathroom vanity unit we bought last year from a national (Scottish) bathroom company. We bought the unit in February last year, and had it installed the following month, so it has only been in use for around 1 year. In September last year (only 6 months after…
-
Mis-sold a Bosch washer/dryer
Surprising I know, given Bosch are usually considered a reputable brand. The story is I bought a Bosch washer/dryer WKD28351GB because it is marketed as having an auto-dry feature. This means when drying you can choose the level of dryness, iron-dry, cupboard dry etc. rather than simply choosing a length of time. In…
-
Jobbing builders warrantee insurance
Hi MSE We've all probably heard horror stories of shoddy workmanship, rip offs and failure to rectify with the CAB saying go to the small claims court yada yada. Has anyone ever heard of a scheme, common in the commercial world, of an insurance backed performance bond. Example - you call in a Roofer (they are the worst…
-
PSN refund request declined
Hello. Not sure whether to keep pursuing this matter. A £54.99 purchase was made for a FIFA game on my PS3 in error but because the download had started (albeit only slightly) Sony declined to refund. I have appealed due to the folllowing. The controller is faulty which sometimes moves the controls and presses buttons…
-
Need advice T's & C's definition "Product"
Hi, I am hoping for some advise on an issue that has occurred with a cash back claim from Sony. Over the winter, sony had a cash back promotion running on several of their cameras and lenses. With this in mind I decided to purchase a sony a6300 (an item that is included in this offer) as an xmas present for a relative as…
-
Courier damaged package - ParcelHero refused insurance claim
Hi I would be grateful for any advice on this. I sent a £200 record player with DPD via ParcelHero which I had sold on Ebay. It arrived at the buyers house and he said it was irreparably damaged. He sent me pictures which showed the plastic covering had been completely smashed and there was a huge hole in the cardboard box…
-
Section 75 or small claims- hottub dispute
I bought a hot tub in September 2016. I was highest bidder for it on eBay, the product was new, not second hand or ex display and they had several for sale of the same type at the time. I then contacted the seller and they advised that they would cancel the eBay transaction and take a credit card directly outside of eBay…
-
Used car problem
Hi, I bought a used car in December that had an oil leak. I contacted the garage within 30days and they had it in for repair. It came back but still had the leak. They had it back in in feb to repair again. Again it came back with the same leak. They now have it again, it now seems the problem is inside the engine and will…
-
Tinned Goods complaint - what would you do?
Hi everyone, I feel like giving up on this but thought I would post to see if I should continue or not. In September, I bought a tinned product from a well known supermarket. When serving it to my son I discovered some broken metal bits, they look like a coated bolt that's broken in 2, poss plastic with a metal coating. I…
-
Property damage
Hi So basically we have a fence with a small patch of land in front of it opposite our house, some workmen have removed one of the panels to access the rear garden of another house and damaged the fence panel and left the patch of land a muddy mess I have contacted the workmen responsible and been told it will be sorted, I…
-
The Range
I have an issue with the Range, we ordered a sofa suite, which has some damage, I rang and sent photos, they offered a goodwill geasture, but not to replace the goods, they now want to collect the sofas and then refund us, then we will have to reorder to replace. Which could take another 15 weeks, They state that they can…
-
Advice re dispute with shop
I bought a new tv recently. I have noticed a small black mark on the screen that I thought was a dead pixel. The tv repair agent says it's a very small dead spider that is trapped behind the screen and the panel. I contacted the company that sold it asking for a repair or replacement. They said it was an act of nature so…
-
Small claims
Need some advice. I recently submitted a small claims form to my previous landlord because they are withholding my deposit. However they submitted a counterclaim with lies which I can highlight through previous email communications to be lies. The counterclaim letter states. defendant has 10 days to pay the requested fee…
