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Edf
Good morning all Ive just had my yearly run in with edf, at the end of the year i received my annual summery and i was £40 in credit Now without any kind on notification at all edf decide to raise my direct debit by £17 per month, this i was informed after getting in touch via chat is base on projected usage Well that…
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Mobile Phone Update - Right of Recourse
Hello all, I have an Android mobile phone. Bought five months ago, with Android version 7 installed. About three months ago it began downloading an update to the operating system version. I stopped the download. The new version has a number of reported issues including worse battery life. They're not experienced by…
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Judgement by default, but defendant hasn’t paid
Hello, just looking for some advice. This situation has caused me a lot stress and worry over the last few months. Quick backstory - I bought a car from a 'trader' which turned out to be faulty. It broke down on the way home. Diagnosed as a gearbox fault (it is a VW on a DSG - the fault is common, apparently). Contacted…
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Football - Match Package - Potential Mis-Sell?
Hello All, Just wondered whether anyone has an opinion on this issue...(I will not bite to any comments regards the team!:cool:) I purchased a 6 match package for Coventry City next season which gives me credits to redeem against 6 match tickets throughout the season. Buying the package gave me effectively 1 game free…
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TV Screen damage within 30 days, bit no box damage.
What did you buy? LG 49" TV When did you buy it? Ordered 15/6, delivered 18/6, complaint lodged 15/7 Where from? (internet or in store - it DOES make a difference) RGB Direct, internet purchase How did you pay? (cash/cheque/debit card/credit card etc) Debit Card What went wrong? Opened sealed box 27 days after delivery to…
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Apple MacBook Pro 13" 2017 Touchbar
Hi everyone. I purchased a 13" Macbook Pro with touchbar 2017 model from Curry's on 29th June and was assured by the sales rep that Apple had no plans to release a new model this year as it would've been announced at the Apple WWDC earlier that month... To then find out Apple have released a brand new 2018 model on friday.…
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Floors 4 You disaster!
Hi guys On 20th May we went to the Floors 4 You branch in Preston to buy some laminate flooring (£340 worth). Due to being a bit Frank Spencer at DIY we arranged for them to fit the flooring and take the old carpet away, the date we arranged was 21st July. We were told that within 2 weeks of installation they would be in…
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New Engine Required - 1 Year Ownership
Just over a year ago I bought a 2013 BMW from a national dealership. Throughout the first year I've had the car into the dealership 3-4 times for the same, low coolant problems. This week when driving home the car was juddering and low coolant once again came on. I pulled over and got toed to the dealership. I have now…
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Prescription sunglasses - can I take them back?
I really hope someone can assist me please. In March 2017 I had my eyes tested and was told I would have to wear glasses full time. I purchased my glasses and also prescription sunglasses from their sunglasses range. They are large round ‘fly’ style frames. Ever since I received the prescription sunglasses I have had…
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Who pays the refund?
Hi. I recently booked a holiday apartment through Expedia. 1 week before the holiday the vendor cancelled on us and said they would process our refund. Over 3 weeks later I still haven’t received the refund and Expedia are not very helpful. As it was booked through Expedia- should they refund me and chase the vendor…
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Charge back under Section 75 help
Hi All, Would be grateful if you can help me with my problem below. Recently(26th June 2018) I ordered a pair of spectacles from an online retailer called Perfect glasses co uk. I paid a total of £169.90 for the frame + prescription. The payment was made online on the merchants website through my credit card and after a…
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Oakland Furniture
Evening After some advice. I purchased a bed that was advertised as being on sale. It was a 20% sale that ended on Sunday. The bed was priced £376 in the sale, usual price being £469. We’ve been charged the full price of £469 on our credit card statement. In the mean time, they’ve repriced the bed as a new low £429. When…
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my mum's new(ish) dentures! right to refund?
My 86 year old mum after many years of persuading agreed to have a new top set of dentures last Sept/oct. They broke within 2 months and I tried to ask for a refund at the time. Forward to now, 10 months on and at least 6 repairs. Last one 10 days ago and they broke yesterday. My mum pays for these as she is not on…
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1 year old car fire. Total loss after garage repair :(
Hi I’m totally baffled. Basically 3 weeeks ago I was driving my car and noticed smoke (2017 Ateca) I pulled over, no warning from car, and it was on fire. I’d been driving for 3 mins and had picked the car up from the SEAT dealer where it was repaired (turbo) only 2 days before. And driven no more than 10miles between…
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TV Guarantee not honoured
What did you buy? Samsung 4K TV When did you buy it? 16/01/18 Where from? (internet or in store - it DOES make a difference) DC Digital online store , rebranded this past couple of weeks as Buytvdirect (most likely due to recent reviews). How did you pay? (cash/cheque/debit card/credit card etc) Credit Card What went…
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Any way I can force TomTom to update my address?
Council has renamed out property address in October 2016. Although with some companies taking more than the others to get our address updated on their systems all the companies got thee within a maximum of a year or so. All but not the laughing stock called TomTom. Me and my wife are really fed up having to come out on the…
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Company doesnt believe product is faulty - wants to send it back
Bought a macOS ASTRA Shortcut Logickeyboard from Logickeyboard direct - they are based in Denmark, me in the UK. Here is a video of the keyboard not working, just before sending it back https://youtu.be/t27i7I-zJFo After 2-3 wake from sleep scenarios, the keys do not register - the backlit works and usb hub works. I…
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Bosch fridge went wrong within warranty
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Oak Furniture Land -Price differences
Hi All, Looking for some general advice. I bought some items from Oak Furniture Land 20 days ago to find that their new lower prices mean that some but not all of the items that I have purchased are now lower. The difference is £95 more that it has cost me. I don’t get my items delivered till the start of August so I’m…
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Put arm through glass in rented property
Hi all I live in a rented property (in London) and was closing my front door from the inside; as I placed my hand on the glass panel in the door from the inside, to put the door into the latch, it went through and totally broke. I've ended up with several lacerations and had surgery on cut tendons. I was in hospital for…
