-
Mobile phone confiscated
Here's an interesting* one Daughter was using her phone at school and had it confiscated. Fair enough, no problem with that. Mrs H told that we had to go and collect it. Again, don't really have an issue with that. So she went down there and after about 20 minutes of nobody having a clue what was going on, she was told…
-
Watch broke twice under 2 year warranty!
Hi, Quick question for any experts on here. I recently bought a watch for around 6K and after 18months it stopped working. I sent it back for repair as it was still under the 2 year warranty and received it back from Switzerland after 4months. Now two months later since the repair and nearing the end of the warranty it has…
-
Virgin Atlantic Name change help?!?!
Morning Everyone, Hoping someone can help. We have got a holiday booked for Florida 29th December and someone has dropped out. They have paid all the holiday and flights but im being told we cant change the name on the ticket...... Can someone please help as we have someone else who could replace them. Thanks in advance…
-
Letting agents entering my flat without permission, can I break contract?
Firstly, please let me know if this should be posted elsewhere. I rent a flat in London, and I've given notice to move out (2 months). However, during this notice, and more importantly prior to me giving this notice, the managing agents have been viewing my flat, oftentimes without permission, and at other times emailing…
-
Where do I stand?
Currently selling my property in Scotland when engaging the estate agent/solicitor(combined firm) I was told by their rep who came to the house and followed up by email that the commission they would take for the sale of my house would be 1.75% . Now I'm in dispute with them as they say the minimum commission they take is…
-
Waiting a Very long time for a catalogue company to sort out a faulty laptop
In August 2012 I purchased from a catalogue company a laptop for home and personal use. In July 2013 it developed a fault and I contacted the manufacturer to have it repaired, It was repaired and returned to me where after 3 weeks use it failed again. I contacted the manufacturers who had completed the original repair and…
-
Returning a V pillow to Dunelm Mill
I am going to try and return a V pillow to Dunelm mill but I dont have the packaging (do have the receipt - bought it on saturday) - does anyone know how I stand? We did try to use it but couldn't get comfortable (obviously i wont return the cover). I would be grateful for any advice you can give. Thanks in advance.
-
Expedia Best Price Guarantee
Expedia have a best price guarantee that if you book with them and find a cheaper deal at the same hotel for the same room within 48hrs of your check in date they will refund you the difference. I booked with them on a non refundable hotel. A couple of hours later 3 deals came on trivago that were up to £600 cheaper!!!! I…
-
Passport Application scam
I required a fast track Passport to enable me to go on holiday. The passport only had 5 months remaining and it required 6 months to visit Turkey. On September 23rd I filled in a renewal form on what looked like an official passport web site. After submitting the form for a quick appointment I was prompted with another web…
-
Brand new car - engine warning light - where do I stand?
I hope someone maybe able to help me. I have recently bought a new car (oct 1 st) and for the third time today an engine warning light has appeared. I took the car back to dealership the first time it happened (Friday) and they reset the car and reassured me that would sort the problem. But same engine warning light came…
-
faulty boots compensation
I bought a pair of boots yesterday only to discover today that they are faulty. I returned to the shop this afternoon and was offered a full refund (they didn't have another pair). Given that I had to go into town again today and pay for parking, plus the inconvenience I expected some form of compensation. The manager was…
-
How do I complain and get my money back
I bought a bush freeview record box for £100 and it has never worked right since I got it, not recording properly, poor signal (have tried another freeview box and that works fine so not ariel) some channels don't get a picture at all, it's just really not worth the money and I feel ripped off! I have had it for 3 months,…
-
Consumer Rights Bill
http://discuss.bis.gov.uk/consumerrightsbill/ https://www.gov.uk/government/publications/draft-consumer-rights-bill Not sure if you've all had a look yet or not. Posting it more as a refresher as I believe we (the uk and other member states) had until mid December to implement it. I found it funny that part of it says with…
-
Kobo E-reader advice
Hi all Looking for some advice on a Kobo e-reader I brought approx December 2011. I contacted Kobo a few weeks ago because the screen has frozen and the e-reader is not responding. After a few emails back and forth being asked to do a couple of resets, it still doesn't work. The final email they sent me said as it's out of…
-
Mobiles.co.uk want to turn my non cashback deal into a cashback deal, my rights?
Posted this in the mobile phone forum as well but thought I might have more luck over here....... Ok gist of the problem is, I purchased an O2 deal through mobiles dot co dot uk for £27 a month (24 month min term). I got the confirmation of the contract through from O2 who have listed it as costing £32 a month. Called O2…
-
Paying in Dollars via paypal, seller changes to Euros
Hopefully this is the right forum. Basically, I started up a paypal subscription to rent out some gaming servers that will be based in London from a company based in Sweden. On their sales page you could choose what currency to pay in. Choosing US Dollars meant I could make a saving and on the initial order, it was…
-
Ideal World
Anyone got an email address to contact these jokers other than the automated one? I made the mistake of shopping with these jokers and am now out of pocket.
-
How do I apply the SAD FART rules to this shoe company?
My fiancee' recently bought some Haviannas wellington boots from an online shoe comapny. Within 4 weeks of owning them both boots developed a crack along the outer aspect the boot just behind where her little toe would be. She sent an email enquiry with photos of the cracks the same day. Since then she has had four very…
-
item not received
Over the past few years I have purchased a number of made-to-measure blinds for my house from an eBay seller (business, very busy etc). Have always been very happy with them. Earlier this year a white silk one got stained, and my attempts to clean it wrecked the blind. I messaged the seller through e-bay and she agreed to…
-
Help please - Currys/PC World and VAX
:( Bought on line a VAX C89-P6N-P vacuum cleaner (cost £99.99) for just over 4 months and its broken. I collected the vacuum from the store. On Wednesday this week there was a strong burning smell and then a loud bang and the hover stopped working. Currys/PC World will not offer me a refund as I have owned the hoover over…
