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Who Pays For Delivery of a Replacement for a Faulty Item?
After a recent burglary I bought a new laptop online from asuslaptop.co.uk It was delivered fine, but unfortunately the touchpad did not work. I emailed the company and they asked me to try a reset, which I did but to no success. After a somewhat laborious process of emails and some problems with Interlink collecting the…
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Car Mechanic Moving Goalposts
My gf took her car in this morning to have the bearings on the back wheels fixed. She was quoted £170 odd pounds. She was told it would be ready today. She has just called them to be told they have broken a drum and ABS ring when they started the repair and that they are waiting for the parts and now it would be £240 Are…
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dentist costs
hi im going to the dentist later. he is an nhs dentist the last 6 years ive gone for a check up he says everything is ok but i need a clean and polish at about 25 quid does anyone think this is not really necessary and just used by them to up theur income would they look unfavorably on anyone who doesnt agree to this…
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Samsung galaxy tablet
Hi all im in desperate need of some help I brought a Samsung tablet 2 10 inch screen £238 from Tesco direct just under 11 months ago, im having problems with the tablet responding to charge when the charger is put in. I have spoke to Tesco customer services who insist I have to deal with Samsung direct which I have and im…
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Faulty Tesco Toaster
Our cheapo Tesco toaster has gone kaput 13 months after purchase.I know it was cheap, but returned it to the store just in case. The young lad was worse than useless and even inferred that had I purchased a more expensive model it would have lasted longer. This really got my back up and quoted the SOGA - yep, that really…
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Help. Which forum to post this tree dispute?
Hi All. I have a tree just outside my property which is owned by the local housing association (H/A). The roots of the tree have split the wall such that there is a gap of about 1 inch more or less from top to bottom of the wall following the brick joins through which you can see clean through. I have been on a round trip…
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Faulty clothing
Hello first time poster with a question. Last may I bought some very expensive motorcycle clothing its Gortex and guaranteed water proof with a five year warrantee, well after I bought it we had the best driest summer didn't we so they didn't get much use. Any way now I have used it in the rain the jacket leaks so I…
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Faulty Argos TV
Hi everyone, hope someone can point me in the right direction with this one as I'm not clear on what we can do.. Bought an Alba tv from Argos in July 2012. Still have the receipt. It was a second tv for our bedroom so gets used only at night if we feel like watching a film or something so not exactly heavy usage. Was…
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Any legal beagles on line?
Help and views needed. I signed up to M & S energy via Quidco, after seeing their offer of £100 cash back I jumped through all the regular hoops required by both M & S and Quidco but after months of communication have been unable to get the cash back. At the moment I am waiting to find out why the transaction was declined,…
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When is a verbal contract not a contract .
In brief I fixed my energy contract four weeks ago by phone ( all calls monitored .) Today the supplier told me that I cannot fix due to the fact that I pay for my energy through fuel direct which doesn't qualify, and that I must remain on a standard tarrif . They have not contacted me since the agreement was made & the…
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Nuisance Call registry
Hi sorry if I've posted in the wrong place, but its my first time. We had been plagued by nuisance calls, cold calls PPi you had an accident etc.ect.One evening I took a call from a company called Nuisance call registry and they talked me through how they could stop us receiving these types of calls for a one of payment of…
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Issue with Carphone Warehouse
I purchased a black iPhone 4s back in March from Carphone Warehouse (phone is upgrade on existing o2 contract). The sales rep offered to set the phone up for me - this was done in front of me, and the phone didn't leave my sight. Fast forward to last week and all of a sudden the phone will not connect to WiFi - I followed…
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Used Car Sales Advice
Hi Guys, sorry this is my first thread but I'm at my wits end here. I bought a used vehicle from a dealership on July 2 and on 13th October I had problems with the engine whilst the vehicle was doing its first long journey. I contacted the garage and they have taken the vehicle in and diagnosed that the turbo had blown…
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Restaurant runs out of cheapest wine - what should they provide instead
Does anyone know, if a restaurant runs out of the cheapest wine on their wine list, by law, do they have to provide the next best wine at the same price?
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Contractor looking for more money
In June we agreed an estimate with a contractor to carry out an extension and some renovation works to our new property at a cost for labour only. It was agreed that it would be completed with a reasonable time to allow us to decorate etc before Christmas. Due to extras being charged for and the time taking to complete…
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legal help needed regarding current horse loan contractual problem
Hi, I am hoping that somebody will help me out here so that I don't have to spend any money with a solicitor...? So the history is that we loaned a horse for my daughter from a local stables about 18 months ago. With this loan agreement it states she is allowed to ride on a weds, Friday and Sunday.....with no times…
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EE - verbal contract formed?
Right, been having a debate with a friend of mine today. Yesterday, she phoned EE and asked if she was eligible for an extra line on her account. She was told yes, she was, and then the woman on the phone proceeded to offer her a contract & phone, told my friend the cost/duration/inclusive tablet etc, and my friend agreed.…
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Goldsmiths - watch exchange advice
I bought quite an expensive watch from goldsmiths earlier this year I took it back after a few weeks as the automatic mechanism was gaining time. Goldsmiths sent it away to tag heuer and 6 weeks later it came back, I asked the shop assistant what work had been carried out but she informed me that they are not given a…
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problems with gumtree user
hi, was hoping for some advice on behalf of my sister in law. She replied to an ad off gumtree and transferred money via bank transfer, but she has not received the item. The seller said that his items would be sent by recorded delivery, therefore it would have a tracking number. She had been in contact with him for a few…
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Help needed Faulty pram - shop refusing to refund
I purchased a pram online for £400. The day after it was delivered I set it up and took my little girl shopping in it. While we was out the adjustable height part of the seat unit kept slipping down over the space of an hour or so and had to be pulled back up, which I wasn't happy about but also I also had the seat in the…
