We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Faulty clothing
sword01
Posts: 1 Newbie
Hello first time poster with a question.
Last may I bought some very expensive motorcycle clothing its Gortex and guaranteed water proof with a five year warrantee, well after I bought it we had the best driest summer didn't we so they didn't get much use. Any way now I have used it in the rain the jacket leaks so I returned it to the shop who have sent it away for testing, Its now been a month and when I call they just tell me they are waiting to hear from the manufacturer. Meanwhile I am without any waterproofs.
My question is what are my rights, how long should I give them to resolve the issue. Any advice appreciated.
Thanks
Last may I bought some very expensive motorcycle clothing its Gortex and guaranteed water proof with a five year warrantee, well after I bought it we had the best driest summer didn't we so they didn't get much use. Any way now I have used it in the rain the jacket leaks so I returned it to the shop who have sent it away for testing, Its now been a month and when I call they just tell me they are waiting to hear from the manufacturer. Meanwhile I am without any waterproofs.
My question is what are my rights, how long should I give them to resolve the issue. Any advice appreciated.
Thanks
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 355.7K Banking & Borrowing
- 254.9K Reduce Debt & Boost Income
- 456.1K Spending & Discounts
- 248.3K Work, Benefits & Business
- 605.9K Mortgages, Homes & Bills
- 179K Life & Family
- 263.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.7K Read-Only Boards