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Where to turn?
I purchased a new Samsung refrigerator on the 6th April which I had to pay extra for a two man team to deliver. My partner took the day off to wait for the fridge but the van broke down and they were unable to deliver. I arrange redelivery, again my partner had to take the day off to await delivery but only one person…
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broken washing machine
My washing machine is just about 20 months old, and has just began to smoke! can i return the machine or get a refund as i don't think 20 months is a reasonable amount of time for a washing machine to last. Is there a time limit on when i can get a refund/replacmet?
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Refund on Free service - Sky
I have been a Sky TV customer for a long time and in January opted to bring all my services to sky and added the phone and broadband package. The phone I have to pay £14.40 line rental and the broadband was free. I had to wait a month for the phone to be installed, but following installation I had cross lines with a…
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Dentist
Hi I am with the NHS dentist, I pay for my treatment, however I missed an appointment a bit ago and got a letter saying I missed it, now I have jst got anther letter saying I missed another appointment in February 2013 !! And am now been discharged from the practice ! I might have had 2 appointments but seen as I missed…
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Problems with 'No More Nails' and their picture hanging strips
Hello :hello: I'm hoping someone might be able to give me some advice on the issue below. Just over 2 months ago, my partner and I bought some Unibond No More Nails Removable Strips to hang three pictures above our sofa. We thought they'd be a lot less messy than the usual nails and picture hooks, and would be a lot easier…
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H e l p
Morning All I was featured on Watchdogs "Rogue Traders" last Thursday, Victim not a Rogue !! It was regarding my TV which has been in for repair since Sep 2012. At the end of the report, the guy I know as "Gary" said he would return my TV to me, the show was filmed 6 weeks ago, and I have heard nothing. Should I start a…
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Advice needed on how to approach Garage please.
Re this thread https://forums.moneysavingexpert.com/discussion/4618817 I am still having problems regarding my car and this garage, and would be so grateful if someone could advise me of a plan of action, as I really don't know what to do next. The garage have just phoned me now saying that they had trouble sourcing the…
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Beware Outlet Shopping
Just wanted to make people aware of the problems of Outlet Shopping and how the bargain you see may not be such a bargain My daughter visited the Designer Studio in Macarthur Glen York last week - they sell Armani Exchange and DKNY She purchased a pair of shorts that were priced at £29 and took them to the counter At the…
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Annoying Argos
Getting rather narked at Argos. There is a pushchair on the argos website I want. It would be perfect for me to take on holiday and is currently half price at £49.99. When I first saw it I tried to order it, not available for home delivery so tried my nearest store. Its not available there or the 10 nearest stores. So try…
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What rights if any do I have
Hi, Hope it's in the right section first and if not please move it :) I bought a caravan via Park Resorts in 2011 - this was a 2010 model - I traded in my old caravan for this new one, put a deposit down and got the rest on finance. At the start of each season the central heating system has broken down (so twice now)…
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Poor quality kettle finish
i have been given as a present a Next Kettle and toaster set. I descaled the kettle, accidentally spilling some of the descaler on the kettle. Tried to wipe it off gently and it stripped the colour off the kettle revealing the metal underneath. Obviuosly my fault, but I don't think the kettle coating should come off so…
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Cancelling gym membership
Hi, I hope I have posted this in the right forum. I have been a member of a gym for almost 3 years. I have an injury so I can only attend a certain class to help with recovery - this is all I use my membership for. Yesterday the new timetable went online and they have stopped the classes I can do which means I have to join…
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mothercare deposit cancellation
I ordered a nursery set from Mothercare weeks ago, they told me it was in stock and I paid 10% deposit to hold it on their baby plan. I have now had as call this morning to say head office have said not enough stock and so they are now calling to cancel. What are my rights on this? Thanks.
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Small claims - won judgement, advice on next move?
Hello all, I made a claim through the small claim's court against a 'friend' for money they owed me and failed to pay back. I had the friend's address (rental) and now have his place of work (unless this has changed in the last 2 weeks). He has failed to reply to any of the court letters so judgement has been entered in my…
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Supermarket & online shopping Issues
Over the past 2 months have encountered several cases where customers can lose out. Firstly: Online Shopping. Saw web ad for car cleaner One litre bottles, when they arrived they were 50ml, so had to send them back along with halogen oven which was broken. Still awaiting credit 7 weeks on for latter. Ordered several items…
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Warranty not covering trade use
a local store has told me that certain power tools are sold without a warranty or guarantee as it is being purchased through a trade account and is not covered for trade use. is this right?
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Laptop - fit for purpose?
How long is it reasonable to expect a (Sony) laptop (specifically the keyboard) to last? I bought it in Nov 2010 so the 2 year warranty expired 6 months ago, but I'd expect a £500 laptop to have a better lifespan than this. Am I being over-optimistic?
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Advice regarding wedding dress
My daughter in law to be has purchased her wedding dress from a shop that states on its web site ''In house alterations carried out to ensure a perfect fit'' Well they have made alterations but it still doesn't fit 'perfectly' and they have said there is nothing else they can do and it will be alright...She is not happy…
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Mispriced Tickets
I have just renewed a season ticket for my favourite football team and all the way through the online booking process the final amount always showed £0.00 in the basket. I did not get asked for any credit card details. Even when the confirmation showed £0.00 and said you have now purchased your ticket. Now I know this…
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Tiger Sheds - goods not fit for purpose
I purchased a metal shed online via tigersheds.com - it was actually supplied by a company called storemore buildings. Credit card used for purchase. The goods are not fit for purpose - panels are bent, screws do not meet and the whole thing is extremely poor quality It has defied the efforts of three people, one of whom…
