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Can I claim for vouchers I have for a beuty spa now out of business?!
Hi! Can anybody please advise me .... My husband bought me some gift vouchers for my birthday in September for a local beauty spa (£45). Unfortunately I couldn't use them right away as I am pregnant. We've just found out the business is now closed down (possibly bankrupt?). Is there any way to get our money back?! Thanks…
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My order has not arrived yet
I ordered some coffee about two weeks ago to use with my christmas present. The estimated delivery has now expired and I contacted the firm, who basically told me to that it can take up to 15days for Royal Mail to deliver the parcel. They have also advised me to fill out a form asking the Royal mail to redeliver the parcel…
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GAME - Help needed with a Playstation issue.
Hello all, just found this site in a time of need and I hope one of you might be able to help me. On 22/08/2008 I bought a Playstation 3: 80gb from GAME for 299.99 which has stopped working. The problem is that is just stopped working and will now not turn back on. This has occured without any damages on my part and I have…
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BEKO/Comet Fridge Freezer problem
On 17th June we purchased a BEKO CDA646W fridge-freezer from Comet. The Beko website advised that the device was suitable for outhouses/garages and could be used at temperatures reaching as low as -18c. It was therefore suitable for use in our unheated utility room. We purchased the unit and registered the warranty. The…
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Mis-matched shoes sent (web order)
I ordered a pair of shoes over the net, and they turned up but one is a size 38 and the other is size 40. I contacted the retailer, and they have asked me to either take time off work and trundle around to the post office and return them via a traceable service (when they verify the fault they will refund the items and…
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Shopacheck?!
Received a letter yesterday from Shopacheck. Two of their hard drives containing personal data have gone missing and my information was on it. They are very sorry and this will not happen again and are taking steps to ensure the information doesn't get used blah blah blah... Who the hell are Shopacheck?! They claim it's…
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Online purchase FeelUnique.com
Hi can anyone advise please? On 22/12/11 I placed an order online with feelunique.com for some facecreams. It cost me almost £60. The money was taken out of my account on 28/12/11 and presumably dispatched then. I did not receive the items and contacted customer services. It turns out that on my account the delivery…
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section 75
Hi,I wonder if anyone knows the answer here? If I was to buy a second hand motorcycle from a dealer,and part-ex my old bike leaving a balance!,if I paid the balance or part of the balance ,more than £100 say for instance on my credit card,would I be covered by section 75.If so what benefit would I get from section 75? and…
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Just Found A TOOTH In My Food
Not sure if this is in the right place. Anyway, just went and had a Chunky Kit Kat bar. As usual, I just like to ram as much in my mouth as I can (I do it with all foods) I was chewing away and something was very hard. So, I got a little pot and spat it all out. Not to sound horrible, but I saw it instantly in amongst my…
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Cancellation Policy with Hotels
Can anybody tell me, if I can legally stop a future payment for a hotel stay when I booked my stay for 3 nights the website stated that my discounted price could not be cancelled? Are they duty bound to allow me 10 days "cooling off" period?
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Tesco direct
I'll try to keep this brief. End of Jan 2011 bought a laptop from Tesco direct. Collected it in-store from Tesco extra. End of Dec 2011 noticed that hinge seemed stiff and DD pointed out that the case was opening. Upon looking saw a crack along the line of vent towards the rear of VGA port. Tried ringing Tesco direct,…
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Is this site legit?
http://www.bolongarotrevor.com I'm always suspect of designer websites! Everything seems to be going cheap!
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The Supply of Goods (Implied Terms) Act 1973 and damages?
Back in October I bought a vehicle using finance. There were several false points the salesman made when we were explained the agreement, such as not being able to cancel for the first 6 months etc. which the agreement clarified on its rear. Not being happy with the agreement I withdrew within the first few days. The…
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Web purchase price difference
I need some advise to pre-emp a situation which i feel may arise. I saw some software advertised through Google's shopping pages and it was advertised by a company for £49.00 + £4.99 shipping next day. I waited in the next day and at 4pm I called to see where my purchase was to be told that it was out of stock (it said in…
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Am I covered under Sale of Goods Act?
On the 28th of Dec I ordered a laptop online at Dabs. I was staying at my parents over Christmas so arranged to have the laptop delivered to my next door neighbour so that I could pick it up when returning home on the 4th Jan. From using the laptop out of the box I noticed it was doing some funny things relating to the…
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Product priced incorrectly
My wife bought some curtains online which were priced at £80 each. When the curtains arrived, the original price ticket of £80 had been covered with a new price of £70. When she queried it, my wife was told it was a mistake, the correct price of the item is £80.00 as this is the price it is advertised at the point of order…
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Currys
Hello, I am hoping you can help me a bit this is my first post so hope if put everything you need. Purchased a LG 50PV350T TV from Currys on the 17th July 2010 on sale from £900? to £549 two days after receiving the TV I noticed it had a fault, I when back to Currys and told them the problem and asked for an exchange and…
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Help! i purchased a bed which is too big online can i return it ?
I purchased a bed from Dreams online because there were none in show rooms. There is nothing wrong with the bed, its just too big. Will this be enough for Dreams to accpet to return it, since i have had it less than 7 days? Thanks in advance!
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Mis-sold Product and Insurance
4 years ago my wife and i bought our 1st sofa, it was a 3 a 2 and a 1 seater leather suite from Land of Leather. Im not 1 for taking out additional insurance on products as im not a fan but we have 2 small children and the sales man at the time made out the cover was like gold, "It will cover for everything" with the…
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Poor Comet Repair Service
Last year I purchased a Panasonic 3D TV from Comet costing £1070 and their extra care cover for £215. 5 weeks ago the TV developed a fault where it doesn’t switch on and flashes the light on the front. It a standard fault that after a few minutes looking on the internet the probable cause would be the power supply board. I…
