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Amazon customer servicce number
Hi Does anyone know Amazon customer services telephone, cannot find it on their website Thanks:o
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Received an additional mobile phone - what to do?
OK, here's the story - I ordered a phone from a well known mobile phone company online - like a good money saver I check Quidco for everything and found that they were running a special offer whereas if you ordered a certain phone you could get 10% off plus cashback. I placed the order on Saturday lunchtime, delivery was…
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how long are gift vouchers valid ?
I have a 'gift voucher' for a restaurant. It was a present from relatives and is in the form of a sheet of headed paper from the restaurant stating that the value is £30.00, authorised by Miss X general manager but signed by Mr Y and dated2/11/2009. There is no expiry date. Is it still valid ? The company have recently…
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Can anyone help with my play.com problem
I ordered a dvd/cd on play.com on 23rd November 2011 as a Christmas present for my partner. On 19th December 2011 I recieved an email to say that my order has been cancelled as product is no longer available. When looking on the website the dvd/cd is still available but I have noticed that the price is now £34.99 when I…
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TopUpTV being extremely difficult
Okay, background of my situation: My Dad had Setanta for a brief period maybe 3-4 years ago now and cancelled as he was unhappy with the service. He had a difficult time trying to cancel and was left with a really bad impression of them. I recently saw TopUpTV's Daily Mirror offer of two months free ESPN a while back and…
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My mum has received an invoice for someone else
Hi there, This is my first post, looking for a bit of advice. My mum (widowed pensioner) has been receiving letters for someone else - always the same name. She's been putting these letters back in the post marked as 'not at this address, return to sender'. She got quite a lot of post yesterday and opened a letter before…
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Hotel Voucher and refund
Hi All, I am after some advice. I have bought a £100 voucher for a Hotel in Newquay who never call me back!! I got a voucher for my dad and his fiance but there have now split up. I called them with 7 days of placing my order and told them that I would like a refund as the voucher doesnt become effective till christmas…
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Oasis return accepted but refund still not paid
I returned some items Oasis over a month ago and on 16 november I had an email to say the returned items had been received and a refund would be processed within 10 days however I have still not had this refund. I have emailed through their online helpdesk and help email but I am getting no reply apart from once I got a…
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Surperdry - refunds
I went into the shop recently with a view to purchasing a pair of trousers for the OH for Christmas. However, I was told that they only exchange or give a credit note, not an actual refund. Is this allowable?
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Tyre Degradation
I suspect I know the answer to this, but thought I'd see what people thought anyway. I purchased a brand new car approx. 14 months ago, and have done 12,000 odd miles in that time. I have noticed recently that the front tyres are already down to the wear indicators. I don't drive overly aggressively, I do a combination of…
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Shop manager after advice
Yesterday monday the 19th of December had a lady come in to buy a bracelet. The lady had been coming in on various occasions to look at the bracelet and her husband had been in too and seen it. Yesterday the lady came in and brought the bracelet which was meant to be £180 and I said would sell it for £140. About half an…
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Faulty Superdry Gillet
Hi, I brought a Superdry Gillet (£94.99) for my husband last Tue (13th Dec) I wrapped it and gave it to him for his birthday on Sun (18th Dec). He tried it on and decided that it fitted so took off the lables. He walked down to show me (I was sat at the dining table). I then noticed that it had a small hole right at the…
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argos
We bought a bed from Argos approximately 7-8 months ago. Within the 1st month the springs were poking through the mattress, we contacted Argos and they replaced the mattress. This has happen a further 2 times Argos replacing the mattress. When it happened for the 4th time:mad: we told Argos we didn't want the bed we would…
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Who is in the right? Help Needed Please!
In February this year my brother bought a xbox 360 4gb from Argos, he took out a 3 year breakdown care guarantee insurance from Argos as well. The policy highlights the notion that if your product cannot be fixed then you will receive a brand new product. About a week ago his controller began to malfunction and now does…
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DIXONS Cancelled Order being delivered.
Hi, I ordered a wii game from Dixons at 9.54 am today, had an email that order was being processed. In that email it said delivery was 4-6 days and guaranteed by 28th Dec even though at the time of ordering it said 3-5days. I logged into my account and followed their instructions about cancelling the order which had not…
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Jeweller holding ring to ransom
Hello there, I recently took my engagement ring into a local jewellers to have it fixed as it had bent and lsened the setting whilst we were moving house. I was told that as it is an anique ring it would need a whole new setting and they would be able to send it away for this. I reluctantly agreed as the shoulders of the…
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Help with claiming off of people upstairs
Hi, my son is an invalid and lives in an adapted groung floor council flat, he was away for a week and when he arrived home last Tuesday he found all his kitchen ceiling on the floor and the floor was flooded, it turned out that the new private tenants that moved in upstairs 8 weeks ago had a new washing machine and it was…
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Argos Giftcard Issues
Hi All, We recently moved into a new house, and as it was our first property my parents bought us a selection of electrical items from Argos. Amongst them was a Russell Hobbs microwave (item number 400/7470 if you're interested!) which we installed and used. After around a month to 6 weeks it gave up the ghost and stopped…
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Van Leasing
I'm not too sure this is the right venue but here goes ... The problem is that I took a van leasing hire out for my son, who's a self employed builder who couldn't get a lease himself, 3 and a half years ago. I've kept up the payment so far but unfortunately he doesn't have any work on until February, due to weather etc,…
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Refund sofa - DFS?
This might sound like a silly question but I thought it was worth a try. I'd like to know if I can return a sofa I recieved today from DFS. I've tried to look at it from every angle and see the beauty of it but it just isn't happening... It looks awful in my front room - just way too big. At the shop it seemed to look a…
