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spirit taekwondo. Money taken no product and cant contact after 9 weeks!!
hi guys Im sorry im posting again about something else but I am ready to scream!! On the 20th October I ordered a personalised black belt from spirittaekwondo megastore. I knew loads of other people who had done so and who had received their belts within 4 weeks. On the website it says ETA 28-45 days. It has now been 9…
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superdry gilet
I recently just bought a superdry gilet (£84.99) but its to small, its still got all the tags on and it hasn't been worn but I've lost the receipt. Where do i stand? what can i do? Thanks Ryan
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Do I have to accept a refund?
A little back history: In December 2010 I purchased several hard drives, fast forward 11 months and 1 of them fails. I contact the retailer and use their returns process, I make sure to include sufficient evidence to show the drive is faulty. Their technical department agree with me but issue a partial refund despite me…
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Comet
I bought a Beko bult in oven on Nov 2, 2010. I purchased it with my debit card. I did not take out the extended warranty. It has stopped working and Comet want to send and engineer out to assessit and if oisible fix it, but wnat to charge me. Surely the product should last more than a year, what should I do?:(
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Very dissapointed with camera I bought
Hi, I just bought an Olympus camera form Asda yesterday, it cost £169. I'm not happy with it at all. It's not broken and there is no fault it's just the quality of images are very poor. It is set up correctly. Before I was using a camera of similar price that belonged to my uncle and it is just so much better. Can I take…
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Refusing Package from Overseas - Charges?
I'm not sure if this is the correct forum, but here goes. I ordered an item from the US, factoring in the cost of duty, VAT etc. To cut a long story short, they've emailed to say that the package has now cleared UK customs, but that I need to refuse it as they've enclosed the wrong item. I'll be getting a refund as I'm…
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Help problems with All Saints Gift Card
I purchased a gift card for the hubby for xmas... our nearest store is 45 mins away.. we travelled up to the store spent half an hour queing in the store to get to the till and the gift card wouldnt go through. On checkin the manager said he could see the amount balance showing as 100 which is correct, however the card…
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New fridge freezer spoiled food
My parents have just bought a new Bosch fridge freezer from Currys. It was delivered as they expected, and seemed to be working as normal. My parents filled the new fridge with around £50 worth of food. The next morning they discovered that the new fridge was not working properly - not cooling sufficiently, and the…
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Use of Gift Vouchers
Today,my grand-daughter went to New Look in Preston to spend her Christmas cash and Gift Vouchers. She was told that as it was a Bank Holiday,and they were busy,she could not use the Vouchers today!! Surely,as these Vouchers have been bought with cash,they should be accepted as such? Views would be appreciated
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Ripped off by fraudster?
Hi, I'm just after some advice, not sure if i've posted in correct section. I recently bought £150 worth of Ryanair vouchers for £75 from someone who was selling them on Ebay although i did not buy them through ebay i just sent the money through Paypal after asking the seller several questions by email as they said they…
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Pub drinking and last orders
Hi all, yesterday I was out at a friend's local pub. I walked in and right to the bar, where they happily served me a pint. I went to find my friends and sat with them to enjoy my drink. About 30 seconds later security comes round to tell us to drink up and get lost astl they're closing in 3 minutes. I was pretty upset at…
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Amazon, sold a fake!
I bought a computer on amazon for somebody and paid with a visa debit card. The advert specified that the OS software is genuine, I paid with a visa debit card. The computer arrived but I didn't look at it in detail because I'm ill, opened on Christmas morning and the plug is broken (top prong is missing). We went to…
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Scanned receipts v Actual receipts
Just wondering... do would a scanned receipt give any less protection than an original receipt? I'm trying to 'go digital', and scan in all my paperwork - including receipts. Just want to check that I wouldn't have any problems with using a printed out scan. I wouldn't have thought so, as it will have exactly the same…
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returning opened tv?
i bought a 3dtv from currys yesturday, set it all up and have noticed that ive started to feel slightly sick from watching 3d (been fine when watching it in the cinema's) how can i get a full refund on the tv after it has been opened and what are my rights on doing so? also sorry to the moderators if this is in the wrong…
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Abysmal Comet Customer Service
Copy of the email ive just sent to Comet...... beware their shambolic customer service Dear Mr Darke, Unfortunately I am emailing you with what I feel is a quite appalling experience I have had in your Northwich store. On the 17/11/11 I, along with my fiancee and child purchased a Samsung fridge freezer and an Indesit…
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Bosch washer dryer from Currys
I purchased a Bosch washer dryer online via Currys on 2nd July this year and took delivery of it approx a week later. I paid via my credit card. On delivery there was evidence of the package having been bumped. It looked to be just the packaging so I took delivery. The machine looked fine once unwrapped. It also operated…
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Hasbro Toy
Hi Just after a bit of advice. My little Daughter got a Hasbro Elefun toy for christmas from a friend who lives away and when we opened it and set it up it was missing balls and one of the two balls that come with it do not fit through the trunk which then in turn blocks it. We do not have the receipt for it as it was a…
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Catalogue faulty goods return
Hello everyone. I ordered an LG Blu Ray player from my Kays Catalogue on 18th August 2011 - it was on offer so purchased it in preparation for Christmas and utilised their 12 months BNPL offer to save a little cash. On setting it up Christmas day it was found to be faulty - would not play a disc and just made a grinding…
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Phones 4 U,Pay & Go No Free Texts & Data
My wife bought a new Pay & Go mobile phone from Phones 4 U as part of her Christmas presents. She purchased the phone on 27th of Nov,she told the salesman that it was for an xmas gift. She had to purchase a £10.00 top up as part of the deal,the saleman said he had to put in the sim card and activate the phone to test it…
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International Arena Handling fees
Hi everyone, Hope you all had a great Christmas! My boyfriend bought some tickets from motorpoint arena in Cardiff to see Mrs Brown's Boys in May. These were presents and he got charged £6 handling fee on each ticket. Is this right? It seems scandalous and very wrong to me, especially as they were all in his name and there…