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Use of Gift Vouchers

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Today,my grand-daughter went to New Look in Preston to spend her Christmas cash and Gift Vouchers.
She was told that as it was a Bank Holiday,and they were busy,she could not use the Vouchers today!!
Surely,as these Vouchers have been bought with cash,they should be accepted as such?
Views would be appreciated

Comments

  • Esqui
    Esqui Posts: 3,414 Forumite
    They can put any terms on them (within reason). I must say it seems a bit short-sighted of New Look to not accept gift vouchers just after Christmas, but I don't think there's anything she can do until they are valid again.
    Squirrel!
    If I tell you who I work for, I'm not allowed to help you. If I don't say, then I can help you with questions and fixing products. Regardless, there's still no secret EU law.
    Now 20% cooler
  • my local new look had a sign up today saying they had a problem with the gift card server but would hold items for you to collect when it was back up and working again
    Nonny mouse and Proud!!
    Never argue with an idiot. They drag you down to their level then beat you with experience
    !!
    Debtfightingdivaextraordinaire!!!!
    Amor et metus. Lac? Sugar? Quisque massa vel duo? (stolen from a lovely forumite!)

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