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Short changed in Clarks!!
Ok... here goes (it's a long one!)... So, I went in Clarks (shoe shop) today to buy a can of shoe protector. Assistant clearly had learning difficulties, and I do not by any means mean that to sound nasty but think it is relevant. I gave her a £20 not, she gave me change of £10. I pointed this out very politely, she…
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Compensation paint spilage on shoes
LONG STORY SHORT... Me and my Nan was in Poundland when the lid off a tin of paint we had in our basket came off and went all over our shoes. The paint was oil based so our shoes was ruined! The staff were unbelieavably rude, we was also left for a long time whilst they got a manager, then to get tissue and then to get…
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love 2 shop vouchers
Hi hope this is in the right place i have got £60.00 worth of love 2 shop vouchers which i can use to purchase items at various stores on the high street howevever wh smiths are refusing to accept them in return for Cigarettes surely this is wrong as i should be able to buy what i want with them
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Not charge for purchase goods
I recently purchased a set of golf clubs for my BF last week from a fairly large chain store, when I went to get the clubs I was told their card machines were down, that I'd have to swipe my card, which I did. Straight away it was clear, as usually happens, that the said amount had been debited from my account.... Then it…
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No wedding photos and no sign of photographer
:( We were supposed to see our photos in the middle of last month but no contact. We have called and left messages and we have emailed him but are not having any contact at all from him. I am just gutted and want my photos! I wish this wasn't happening (melodrama). So, what's the drill? Formal letter asking for contact and…
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Is it worth sending complaint to Tescos
We were looking at mobile phones in our local tesco store. They where advertising the Samsung Galaxy Mini for £10 a month, 250 mins, 5000 texes, 500m data and on a 12 month contract. We thought this was a very good deal so decided to sign up. We where then told it was a 24 month contract. I showed them there a4 size poster…
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Under-charged for purchase
I was recently under-charged a significant amount of money on the purchase of a new car. At the dealership, when coming to pay the final balance, instead of being charged £10,000 the dealer put £1,000 into the hand held credit card machine and then gave it to me to type in my pin number. I didn't notice, the purchase was…
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retailer/manufacturer responsibility
When attempting to return an item which is faulty, is it sufficient for the retailer to redirect you to the manufacturer, or should they be responsible for any arrangement with the manufacturer. example; returning faulty nintendo 3ds to tesco, can tesco decline repair replacement or refund after the product failing within…
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Unpaid Prize Money
Hello, I was wondering if anyone knew what action I could take when a company withholds prize money I won? The company in question (the Electronic Sports League, ESL) owes me £150 for a gaming tournament they hosted which ran from 04/10/2010 until 14/03/2011, so now it has been nearly 8 months since it ended. Whenever I…
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Compensation question, for years of mistakes by DMC
Hi, im interested in opinions about compensation.... I was with a debt management company for a few years, i left them over a year ago because (in brief) they duplicated debts, they discussed my accounts after i left them, sent payments to creditors i didnt owe anything to, told me debts had been sold when they hadnt,…
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Evans Halshaw Sheffield Citroen – Beware! Our 5+ months of hell
Evans Halshaw Sheffield Citroen – Beware! Our 5+ months of hell I want to make other readers aware of our long nightmare scenario of dealing with Evans Halshaw Sheffield Citroen. Myself, family and colleagues are appalled at their behaviour and I know they have lost significant business directly because of our problems. We…
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advice needed before i phone comet
Bought a tumble drier on 23 of July this year and last night the machine stopped at the final reverse tumble and wouldnt go.I tried it again and it works fine until the last bit and then stops dead. I wondered if i am entitled to ask for a refund or replacement instead of a repair as its less than 4 months old. What do i…
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Pay postage to return item for repair _online purchase
Bought an huge brass Helios telescope at £700 online from a co.uk website and it became faulty after 16 days of being delivered and its 2nd use. My supplier is telling me that i have to pay DHL fully insured delivery to the UK Helios distributor for repair or replacement. £45-£60! I tried to see if i could get local…
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Please help. Laptop bought from argos is faulty after only 4 weeks of use!
Argh I'm so stressed out, started getting the infamous Blue Screen of Death error today on a Sony Vaio laptop bought from argos on 26/09/2011. I'm not a computer expert but this seems to be really bad news. As I understand if a fault is present within 30 days after buying Argos will replace the item on the spot (providing…
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Gas Man broke my Boiler......
Hi Guys Was wondering if someone could give me some advice... My Mother and Farther in Law have just had a new Gas cooker fitted, they used a Gas engineer recommended to them by the company they bought the cooker through, He is CORGI registered, However after he had fitted the coooker and they paid him, The next day they…
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Need Help
I recently purchased two graphics cards for my pc which offered a free game with each, the games are codes sent to you by email which you then enter elsewhere and download the games. I ordered the graphics cards along with the rest of my parts for a new PC on the 15th of October and received the parts on the 18th and they…
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Staybridge Suites Liverpool vent + urgent advice needed please
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any advice appreciated- iphone sent to apple for repair and returned in worse cond
have cpoied from another website i use as i am getting desperate. basically sent my iphone for repair last week, the home button had stopped working so even though i could still use the touch screen i could not come out of phone book/messages etc without having to turn the phone off then back on again! By the time i had…
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Rules on Exchanges that don't Arrive.
Hey everyone, Newbie here :P I bought a Computer monitor about 2 months ago, and it stopped working recently, I contacted the online seller asking for a refund and they said they would arrange to have the faulty one picked up and exchanged, after reading this articlemsewebsite/shopping/consumer-rights-refunds-exchange (had…
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Is there anything I can do about this?
OK, please don't jump on me for what I'm about to write, I'm not after "something for nothing" I'm just really annoyed right now and wondered if there's anything I can do. In about 2004 I bought a Braun Multiquick hand blender from John Lewis. It got used once and was promptly put back in it's box and forgotten about! I…
