-
Freezer Broken Down
Have put this post on Insurance and Consumer Rights board as not sure where it fits. I bought a new Fridgefreezer in April of this year from Curry's and the freezer broke down yesterday. It is covered under a standard years warranty which comes with the appliance so they are coming out to have a look next Tuesday (the…
-
Broken bag from New Look
I've just walked home from college and on the way my new bag snapped :( The handle on one side has completely come away. I only bought it on Sunday! It was bought in my home town's New Look store. Unfortunately the receipt is long gone, what can I do? I want to go to the shop and get a refund ideally as whilst it's a nice…
-
Boiler Repair under Home Insurance problems
Hi all, Is there anyone out there that can point me in the right direction please? My CH and HW boiler failed last week and arranged for an engineer to come and investigate via Homeserve via RSA via More Than. The engineer turned up and "diagnosed" the fan as faulty. Homeserve called me to tell me that the repair will…
-
Help with Itouch
Hello I am hoping someone can help me. I have a itouch 32gb version, and it has stopped working. It is a little under 2 years old, and it cost well over £250. i took it to the shop, and there said it was broken and it would be replaced for £119 i tried to argue the sell of good acts to say it should of lasted longer then 2…
-
E-bay Mirror Smashed When Delivered.
Hello money savers! I have recently been renovating my bathroom and, being on a tight budget, I thought Ebay was the way to go to keep costs to a minimum. So, I purchased a large mirror from an Ebay shop, a couple of days before my partner and I went away to stay with family for a few weeks – we wanted to be out of the…
-
no-withdrawal clause in contract
i was offered an advertising space yesterday, which I accepted. The seller announced that there is no withdrawal from contract since they would not allow any competitor to advertise in the same space. I agreed. I was then send an invoice restricting payment methods (no credit card payment allowed), which I was not aware…
-
Tablet PC Returns Policy confusing?
the comet returns policy for tablet pcs is that if it's been switched on, you can't take it back. I want to buy online if the tablet I'm looking at is available because then I can use the distance selling act to send it back if it's not right... I've played with it in store but I'm buying it for the family, but with the…
-
Deposit reclaim
I recently looked into buying solar panels from a reputable company and paid them a holding deposit. Due to various issues - including the cut in feed in tariff - I decided not to pursue the panels. The company have agreed to return the deposit "in a few weeks". Is there a set time in which the company has to return the…
-
Duped by an outlet scam - can I do anything?
Hi all I feel embarassed to say I have been duped by what I thought was a Jack Wills outlet store online. The site appeared after I undertook a Google search. I have spent £70, but after getting suspicious afterwards I have read that this site is actually based in China and is fake. What are my options if any? Is it…
-
martins discount amazon searcher
hi all i found a telescope through this link at a greatly discounted price.i bought it only to have the seller cancel my order the next morning and tell me it was a wrong price....is that it?do i have to accept his explanation for canceling my order? i hope not but i dont see any other option,has anyone else been through…
-
Booking with Travelodge
Ive just tried booking a room with travelodge in their Winter sale. now according to their pricing the rooms I want should be £10, £10 and £12 (booking seperately to get the sale rate). However when actually booking the rooms each one comes up as £15. Now I know this doesnt seem like a lot but it could be another nights…
-
Defective Canon camera
Hi: I'd welcome some advice on this. In December 2009 I bought a Canon camera from John Lewis. It had little use until my holiday in July 2010, when the lens started to make a whirring noise as it opened. I returned it to John Lewis and they sent it away for repair under warranty. It was returned with a new lens fitted and…
-
Defected Jacket
As this is my first post Hi and thanks in advance to all that can answer my question. I purchased a ski jacket from sports direct.com. Normally as you do i held onto the labels and packaging until i knew it fitted and i knew i was keeping it. 3 days later when i decided it was cold enough to wear (whilst on my way to work)…
-
Argos staff are they deliberately misleading?
My elderly parents went to Argos to buy a lap top advertised in the sun newspaper. Sale price £229. from £299. £70. off. P:(lus a big piece about 2 x £10. vouchers if you spend over a £100. One to be spent in Nov and one in Dec. When they took the slip up with the stock code they were told it was £249. My father questioned…
-
Filling in court papers
Hi can anyone help with the legal jargan I need to put on court papers, I'm wanting to take someone to a small claims court.
-
Toys are us return policy and statatory rights
Ok so i bought a buggy from toys r us in may and it went faulty within a month they wouldnt refund only fix it as they send faulty buggies of to be tested to see if it is a manufacturing fault or something the customer has done (its not done independantly and i feel they are biased) and deemed it wasnt a manufacturing…
-
what happens if rhianna concert get cancelled
i have 5 tickets to see rhianna this month in birmingham with my sister and neice and nephew Im just wondering as she has cancelled her swedish gig due to flu what happens if this concert gets cancelled By that i mean will we be told in advance by a few days or do we get to the stadium and then get told we paid by credit…
-
My Rights
Hi, I'm seeking advice on my rights. Last week Monday I arraned for my car to be collected to have a recon-engine fitted. I was told it would be read by Wednesday that same week. Wednesday came and went no car. I called Thursday and I was eventually passed to a man who said should going for testing that afternoon and will…
-
Late delivery of pram - need advice on options please!
We ordered an ICandy pram and pushchair back in July and were informed at the time that this would be delivered in Oct, though we were not given a specific date. At the time of ordering we paid for the pram in full. We started to query exact delivery dates in late September and our retailer has been chasing these and…
-
Can I return a fire?
I bought a fire for just over 1K from a fireplace store. The one on display has a large golden flame, however, mine is tiny in comparison and it doesn't seem to omit much heat at all. The fire had a fault when it was fitted and an engineer came to fix it. They claim it's fixed now but there is a glaring difference between…