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CCTV in rented flat?
Hi we rent a flat in a building of 9, from the local council. Two of the flats are privately owned, the rest are all council tenents, Yesterday I noticed a cctv camera at the foot of the stairs, and have no idea how long its been there or who's responsibility it is! It looks like quite a pricy unit, it is the type I would…
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Argos false advertising..Please help
Hi, I could do with some advise on whether to contact Argos on false advertising of a certain item. At the moment they have a sale on and have reduced the VTEC Innotab in both colours (Pink & Blue) from £79.99 to £63.99. The problem I have with this is that at the end of last month when the sale wasn't on, I tried to order…
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Should I pay for Eon Mistake?
Hi Im in need of some help...the story goes....we moved countries in July and are renting our property out, the letting ages let Eon know the final readings, we received a final bill with a £62 refund, this was paid into the bank, jobs a good un........until now, we receive a letter saying we owe them £62 DEMANDING…
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Warning Harveys Furniture will not cancel an order
We ordered a sofa from Harveys from their store at Tottenham Court Road on Saturday 1st of October. The sales person specifically said that he would work to have the order completed in 4 weeks - which was crucial for us - and he would call us on the Monday to confirm. Needless to say he did not - and even though we called…
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Hotel Cancellation Charge
Can anyone help with this query? My husband booked a 3 hotel rooms for his family through late rooms for the following night. The next day his sister discovered she couldn't stay in the hotel so called the hotel to cancel (the policy was if you cancel before 2pm no charge). She was told everything was fine and there was no…
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Allfreight UK Lost my suitcase
Ok I'm not sure if this is were I should be posting but I don't have a clue where to start. I went traveling in Australia and came back the the UK without my suitcase. I found Allfreight and their price was reasonable about £190 to fly my 30kg suitcase back to the UK door to door shipping. I payed them a £50 deposit and…
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Call of duty MW3 sainsbury's deal
hello everyone, just a quick question i went to sainsbury today to take up the offer in this weeks email for the above game. there was a few boxes on the shelf and nothing to say that it was out of stock. i spent the £30 required for the offer but was told at the checkout that the game was out of stock and that it couldnt…
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Please Help!
My OH and I are booked in to go on an experience day next week at 'Double Take Studios' in Southampton. For a couples photoshoot. I have tried to login all weekend with no luck. I have just tried to call them and it says 'they have had to close due to unforseen circumstances' I had a hunt around online and they have gone…
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Coin counting machines - rates
I have a couple of simple questions but despite searching the web and these forums I haven't found anything that seems to answer them so here is hoping somebody can. - Do coin counting machines constitute a service or a sale? - Do coin counting machines have to display rates before using the service? - If you have loaded…
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Faulty Router - SOGA query
Hi, I am wondering in order to use sale of goods act, do you need to have full proof of purchase. Just my netgear router just became faulty all of a sudden and netgear want proof of purchase before doing anything. If that is the case its not the end of the world.
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Comet item not as described. ADVICE Wanted
I bought an all in one computer from comet and it is not as described. I selected a touchcreen model instore and when i got home the touchscreen didn't work. i contacted manufacturers and comet and was told to take it back to the store for repair or exchange. i took it back to the store they told me they would need to run…
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Advice re contract to buy car
Can anyone help re what my rights are in this situation - bought a car on 31st October from A Clark - £200 deposit and signed contract with view to collecting a few days later. I was told next day car should not have been sold to me as someone else had bought it and to cut a v long story short, countless non returned phone…
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Online retailer increased price after sales, charges difference.
Hi, first post here, so hope i make some sense with what i'm about to post. I'm a bit confused about my rights. I purchased a model car from a UK online retailer on 26th October. It had been on their website as a "pre-order" since Early 2011, and it was released in late October. The website had listed the model at £71.48…
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"clear smoke"....watch it
Just to let everyone know i ordered off a website thrown to me in a email called CLEAR SMOKE>>> i checked testimonials and stuff thought id give it a go. Ordered the free trial for £7.95 and three weeks after they took £59.99 out my bank account.....Rang their number and they were based in the Phillipeins...Took my name…
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Tesco nightmare Christmas exchange
I straight away used my vouchers last week only to discover while trying to sort out the voucher that wouldn't go through that they decided to cancel my order all bar one item ( out of seven). Now all the items are out of stock so i have £50. and nothing to spend it on. The renewed vouchers were supposed to be sitting at…
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Royal Mail - Something weird is going on
Ok so the other day I receive a letter addressed to me from the Royal Mail Returns office. I open it, and inside is a brown envelope addressed to a credit agency. I open it, and inside it is a hand written letter from a non native english speaker, his entire cheque book, a bank statement, his NI number and a couple of…
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Small Claims Court Shorthold Tenancy
A few questions. I am not going to go into great details just the headlines. My son is one of 5 students in a student house with a private landlord at University. All the parents feel the landlord has acted badly in allowing major building work (building new extension with kitchen) to run ino the first 5 weeks of occupancy…
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Comet - rude staff
Son bought plasma TV 14 months ago. Sometimes, whilst they're viewing, it just starts an automatic search through all the channels. They can't stop it and only turning the TV off and waiting a few minutes will correct it. They complained to Comet who said " not our fault, the 1 yr guarantee is up". Tv repair guy told him…
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Expedia - Flight and Hotel Booking - Preemptive Advice
Used Expedia tonight to book return flights and 1 night hotel in December for wife and daughter. After making relevant selections then clicking the Checkout/Pay button the Wait page was shown for ages. A whole later (15 mins) I opened another tab, logged in to my Expedia account and saw the booking. However only the hotel…
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Decent Homes Issue?
Friend lives with his family in a council flat, and his block with number of flats was successful in decent homes program. The council have external contractors, whom have worked with the council for number of years. Recently, friend’s bathroom is due for a replacement, and contractors have started taking out the old stuff…
