"clear smoke"....watch it

diddydiner

Just to let everyone know i ordered off a website thrown to me in a email called CLEAR SMOKE>>> i checked testimonials and stuff thought id give it a go. Ordered the free trial for £7.95 and three weeks after they took £59.99 out my bank account.....Rang their number and they were based in the Phillipeins...Took my name and put me on hold for ever.. need to ring the bank monday....BE CAREFULL ALWAYS CHECK YOUR STATEMENTS....:(

McKneff

Check the small print when you order it, that's where the t & Cs will allow them to do this,

It probably said you had to cancel it at the end of your free trial if you didnt want any more, thats the norm.
You fell for the oldest trick in the book

diddydiner

McKneff wrote: »

Check the small print when you order it, that's where the t & Cs will allow them to do this,

It probably said you had to cancel it at the end of your free trial if you didnt want any more, thats the norm.
You fell for the oldest trick in the book

YES i did Didnt i......:( But just letting people know to be aware.
But saying that i was browsing on LOVE FILM .COM going back a while and i WENT to apply but did not submit anything , but they still got my money somehow ..

McKneff

But if love film got your money, you must have given them your bank/card details.

wealdroam

diddydiner wrote: »

Ordered the free trial for £7.95...

That's the bit I struggle with.

Was it a free trial, or a trial that cost £7.95?

McKneff

wealdroam wrote: »

That's the bit I struggle with.

Was it a free trial, or a trial that cost £7.95?

Ive seen this before, its a free trial, but you pay £7.95 for the postage

tomwakefield

Who sent you the email with the link to 'Clear Smoke'?

diddydiner

Hi just a update out of good will they refunded me half my money back £30 !!!!!!!!!!!
Better than nothing, but it is a crafty way of sucking people in, even the bank said that.

celia56

We have just been caught out by the clear smoke free trail, send 7.95 for postage ,what they are not telling you in the advert is you have 15days to send the FREE!!!!!! item back if you are not happy,We didnt even recieve the item until well after the 15days stated, they then TAKE 59.95p from your bank account(theft)phoned them up on a number of occasions ,to no avail, they actually cut me off.My son got through after a while and said he was contacting the A.S.A.(ADVERTISING STANDARDS AGENCY) because of false advertising and not stating these conditions in the advertisement.They have said they will refund the money within 72hrs, we will see!!!!IF NOT we will contact the A.S.A.BEWARE OF THESE PEOPLE ,THEY ARE ROGUES.This is supposed to be free>

Meepster

*sigh* It's not theft, you agreed to them taking the money in the terms and conditions:

You will be billed Seven Pounds and Ninety-Five Pence (£7.95) or when a special offer occurs, Four Pounds and Ninety-Five Pence (£4.95) Postage & Packaging for your 15 day Risk-Free Trial of ClearSmoke Electronic Cigarettes. Upon expiration of your initial 15 day trial period, if you have decided to keep the ClearSmoke Electronic Cigarettes Products and have not cancelled your trial, you understand and agree that your Active Credit Card will be billed the one-time fee of Fifty-Nine UK Pounds and Ninety-Five Pence (£59.95) for the full ClearSmoke Electronic Cigarette starter kit

*sigh*

Valli

diddydiner wrote: »

i checked testimonials and stuff thought id give it a go.

For future reference, instead of relying on the testimonials they have cherry-picked and posted to their website try doing a general internet search. Or even search the MSE forum. This has come up before...