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Suing a water company
Firstly I wasn't sure of the best place to post this, so I have also put it in the Water forum. Help!!! I'm not sure what to do. I have had a problem with rats gaining entry into our house and very bad smells since January. Initially I contacted our insurers as we suspected that there may be a problem with our sewer pipe.…
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Republic (maybe other stores) demanding email address before purchase
Something happened to a friend of mine that I found disturbing, but I couldn't find other examples so I thought I would share it here, hoping others with similar experiences might post. My friend's daughter who is in her early teens had to get her mum because a republic store in Hampshire refused to accept payment without…
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Post Office - Terrible Customer Service
I've had some troubles in recent months with the Post Office near to my office. It's been an ongoing issue with them, relating to me asking for a certain proof of postage they say 'is a waste of their time'. My argument is, if its available I'm entitled to it and it's a safer method because it is a printed receipt, as…
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I'm an eejit who bought from an obviously dodgy site
Oh dear oh dear... really messed up here. I bought some furniture from a mostly professional looking website some time ago. The money went from my credit card immediately via a system called Sage Pay. The furniture website then emailed (using a hotmail account...) to say that delivery would be 6-8 weeks. We're now getting…
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Faulty brand new cooker from Currys, wish to reject.
We took delivery of a Kenwood dual fuel range cooker on Sunday. Although it was tested by the installers, when I tried to cook some pizzas that evening, the main fan oven would not heat up, despite trying different settings. I saw most of the testing, i.e the operation of the gas rings & the gas safety device, & was aware…
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Bookings.com problems
Hi I'm having problems with bookings.com and was wondering if anyone could help. I recently booked accommodation through bookings.com using my partner's account, but used my own credit card as security. When I arrived at the hotel we checked in under my partner's name and I asked if it would be ok to pay with a prepaid…
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Advice on what to do next
Hi, I was hoping someone could give me a bit of advice please as i seem to have hit a brick wall. It's a bit of a long story so please bear with me. In 2008 i bought two new sofas from SCS. When i went to choose one i had a sales woman come up to me to give her advice. I was heavily pregnant at the time and had my son with…
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Data Protection Issue - Advice Needed
My personal information was given to my ex when she answered my phone. It was a claim company acting on my behalf who was claiming mis sold PPI on credit card. When she asked what it was about they told her that it was for he acceptance form needed to be sent back for my credit card I had claimed for (and they told her the…
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Car crashed into my garden
Through my fence destroying it in the process. I know who it is and he admitted it was him. He's offered to pay for the damage and avoid losing any no claims so long as it's not too expensive to repair. So what do I do?? do I get his insurance details and contact them? it happened on a private lane so will the insurance…
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Company misadvertised tent
My friend bought a tent from a company who were advertising this season's version of a tent. When he received it he found they sent out last years version. He bought this one specially because this season's version is a couple of KGs lighter than last seasons one. Can he make them send him the right version because they…
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WhiteStuff (shop!) order dispatched after TWO months
I'm really cross about this so need to vent some anger :mad: I've just received a dispatch note from the company telling me that the items I ordered on the 5th of JUNE (!!!!) are now on their way. I remember browsing the site and trying to place the order but as no items arrived I assumed that I had not pressed confirm…
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Exchange scheme (TradeUptoHP) avoiding payment
Hi all, I bought a new laptop from HP back in April, using their promotion at the time, "Trade Up to HP", whereby you got £150 off (plus £10 to cover courier costs) for exchanging an old laptop. I got confirmation from them of receipt on 5th May, letting me know that payment was "usually within 30 days but sometimes as…
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Shop alarm going off at night
Hi, Sorry if this is not the right place - unsure where to post. Just wanted a bit of advice from folks. We have a supermarket 200 yards (ish) from our house and recently the alarm has been going off at night. A month ago it went of at around 10am and continued for over an hour, after half an hour I did call the local…
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laptop
:( i bought a laptop in feb 2009. it has just decided not to work. do i have any rights? obviously it is out of warranty, but i would expect it to work for longer than it has
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Groupon not playing ball!!!!!!
My wife purchased me a supercar experience day for my birthday via Groupon for £129. For this I was to drive an Aston Martin, Porsche & Ferrari. I originally wanted to go to a local track so we can do the experience in a day but they had no dates available so we travelled to Leicestershire from Essex on Saturday. When we…
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Virgin Atlantic - never again
I complained about my flights and over a year down the line have got nowhere that is satisfactory. They offered me enough airmiles that would take me to the Isle of Wight and back or a 'SPACE AVAILABLE' upgrade, both of which involve me risking my money to be let down again. Below is my original complaint: I booked four…
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Company Bankrupt - what about 25 year Guarantee?
My mum had roofing insulation installed called Warmroof in 2004. Its basically a spray on foam - it was guaranteed for 25 years. She is in the process of selling her house and the surveyor has pulled up a problem with this and now she finds the original installer has gone bankrupt. Is there any protection for her? :mad:
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The Vintage Festival at Southbank - so disappointed
Hello! I really hope this is the right forum for this.. I wanted a bit of advice as myself and many others have been severely let down by the people responsible for The Vintage Festival. To cut a relatively long story pretty short, tickets cost a minimum of £60, people bought early after being warned in email updates that…
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Refund/Exchange for Fridge Freezer Advice needed!
We have a fridge freezer that is now 3 years old. It has been faulty from new and has been 'repaired' each year under warranty with the manufacturer. Each time they have re-gassed the system as it doesn't maintain temperature. The final time it was visited by the engineer he stated it was leaking from the door seals and…
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My holiday company cancelled my hol!!!
hi, bit of advice please....the short version is this: Holiday booked last year.All ok.I phoned them last Tuesday to query something re camp site(we we due to be on hol in the south of France 4 days later...Saturday just gone) They called me back to say that head office in Holland had received a cancellation last Oct from…
