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laptop
junejolly
Posts: 7 Forumite
i bought a laptop in feb 2009. it has just decided not to work. do i have any rights? obviously it is out of warranty, but i would expect it to work for longer than it has 0
Comments
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would be helpful if you could please provide (alot) more detail on the problem, the brand, model, purchase location, method of payment, repair history (if any) etc...0
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yea, more information is needed before any advice is givenhelpful tips
it's spelt d-e-f-i-n-i-t-e-l-y
there - 'in or at that place'
their - 'owned by them'
they're - 'they are'
it's bought not brought (i just bought my chicken a suit from that new shop for £6.34)0 -
acer aspire 5535. home use. bought outright. there is power to the machine as everything that lights up that should. it just doesnt load anything. it just sits there looking pretty. l;ol:(0
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have you called Acer for advice? They may have a known issue which they can advise on...0
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checked their website and this model doesnt have any known problems. is it worth foning them, or will they say it is wear and tear.?0
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Call them, also post on the techie board to see if any experts there can advise.
Good luck!Thinking critically since 1996....0 -
where did you buy it?helpful tips
it's spelt d-e-f-i-n-i-t-e-l-y
there - 'in or at that place'
their - 'owned by them'
they're - 'they are'
it's bought not brought (i just bought my chicken a suit from that new shop for £6.34)0 -
You need to get a fault report done before you can proceed.
No company will touch the laptop without a fault report.0 -
I am waiting for a reply from an e mail to acer. then phone call if no joy. am i being unreasonable in expecting the machine to last longer than it has.!!!!! i will have to take it into my local shop for a report, but wanted to find out abt any( if at all ) rights i have.:(0
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I am waiting for a reply from an e mail to acer. then phone call if no joy. am i being unreasonable in expecting the machine to last longer than it has.!!!!! i will have to take it into my local shop for a report, but wanted to find out abt any( if at all ) rights i have.:(
Well you can send a letter/email and stating sale of good act 1979, Along with a fault report sheet. Product should last more than 2 year, My TV i bought in 2009 is broke and ebuyer wont touch help without a fault, but trying to get a 30kg tv about isn't worth it.
They will either try repair or if they cant offer a partial refund.0
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