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Speaker for car
I purchased a sub for my car in March 2011 and last week it developed a fault. I took it back to the shop and they sent it off for repair but they kept my receipt. I paid via Visa Debit. If they suddenly deny knowledge of me and my speaker would a bank statement be good enough to prove otherwise. And if the manufacturer…
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Playstaion 3 CEX Refund - Please Help!
Hi, I am very new to this forum so i applogise if i am placing this in the wrong area. I am in need of some big help after purchasing a playstation 3 80 gb from CEX yesterday. My brother yesterday went into the local store and bought himself an old style playstation 3 for £150, he did not realise that we had already bought…
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Dry cleaning who is in the wrong ?
Needless to say I am fuming over the way she spoke to me but that is another matter at the moment. I handed in my black coat to be dry cleaned after my white dog sat on it so it was full of white hair. I didnt check the coat as I didnt have time when collecting it but got it home and it still had white hair on it. Took it…
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Manufacturing defect, Panasonic plasma
I purchased a £1800 50" inch Panasonic plasma from richer sounds on 4/1/11. When cleaning the screen I noticed a black spot defect within the glass. It also has a slight distortion around it so I know it's within the glass and not on the surface. I phoned richer sounds and they arranged for an engineer to visit. The…
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BEKO broke my fridge and refuse to re-compensate me
Hi all, I wonder if someone can help. I am one of those unfortunates who had a fridge-freezer affected by the recent faulty product modification. I dutifully booked a BEKO engineer to come and 'fix' my fridge, they came on the 16th July and at 9pm 17th July I realised that the damn fridge wasn't cold. Was warm in fact. And…
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Still not got original Daily Mail Reward
Is anyone else having trouble getting their £5 Tesco reward out of Daily Mail? We bought the two weekend copies of the Mail at the beginning of June only to get the £5 voucher and I still have never received one. They said they sent one on 12 June but it never arrived. They then said they sent another on 11 July and that…
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chargeback now what
hi i have recently had a credit card chargeback on faulty goods, i now need to know what should i do with the goods. I currently have about 7 boxes in my garage which i believe now dont belong to me after me receiving a chargeback. This issue has been ongoing for 4 months and i am concerned that i cant park my car in the…
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Sale of Goods Act and "free gifts"
I understand that if a free gift is given as part of the service that it is covered by the Sale of Goods Act (it is also mentioned on this site). Does anyone know whereabouts in the Sale Of Goods Act that it states that free gifts/goods are covered? I am issuing a CCJ against someone and I would like to quote a specific…
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Old Argos Item
Last Christmas my mum got me a sewing machine from argos but it keeps jamming so I was going to see if argos will exchange it. Only problem is the receipt we have has faded and we can just about make out the item number so we aren't even sure it is the right receipt. Is there a way to check old argos numbers, I don't want…
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DW Fitness - credit collection agency
where do I stand ???? after being a member of DW gyms for over 12 moths I cancelled my membership due to unacceptable conditions in the gym (dirty, faulty equipment and air con never working). I was told i needed to give a months notice which I objected to, after many phone calls the Area Manager rang me a listened to my…
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Advice needed please
I have been sent a £20.00 voucher from a company after sending them a faulty item I purchased and this voucher states the £20 off the brand named goods for example green giant but I wondered how strict places like Sainsbury's, Asda, Morrisons are over this and if you could use it on Any items no matter who made them. the…
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Credit Reference Agencies and the Overindebtedness Index
Although I have excellent scores on all the major Credit Reference Agencies (experian, equifax, and callcredit) I have been refused credit. I have discovered that callcredit and perhaps also the others maintain information to calculate a so called "Overindebtedness Index" which is kept separate from the main file but…
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Where do I stand with my car warranty?
I purchased a two-year-old car from an independent dealer earlier this year who subsequently went bust. I did not take out any warranty with the dealer as the vehicle has a three year dealer, unlimited mileage manufacturer's warranty. I have since had to use the warranty on nine occasions, mostly due to a reoccurring issue…
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Faulty Travel System and shop now closed - Help!
Good evening, I purchased the Chicco Trio Living Black Label Ltd Edt online a few months ago and have now been using it for 5 weeks (since birth of baby). It is a travel system so the car seat, carry cot, or pushchair all click into the chassis and automatically lock. Over the last week or two the frame seems to have…
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Parking ticket
My dad has just got a parking ticket, he was late by 10 mins but the expiry time is incorrect on the penalty notice by 20 mins. For example, Car parking ticket expiry 3.30 Penalty notice got the expiry ticket as 3.50 Dad got to his car at 3.40 Was wondering if dad can contest the ticket, was wondering if someone has…
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Faulty item bought at exhibition - company wont respond
I bought a drill adaptor at an exhibition earlier this year. It was one of these gadgets that was well demonstrated, and made you want to have one - in fact many people were taken in. On my first attempt to use it, it failed to work properly, damaging the piece of wood I was working on (for the trolls - it was a…
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Two Colour Gold Ring Fading
Just wondering if I can get a bit of advice. My wife and I got married last Saturday and we've got 2 x 9ct Two Colour White Gold rings as our wedding rings that we bought from H Samuals about 7 weeks ago. Both rings have scratched very easily in a single week and the white gold in my ring has started to fade to yellow gold…
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Any advise plse...? on a TV purchase
I set-up a 'back in stock' text message with Argos for a TV I was after. I received a text message to say it was in stock, but the nearest store that had it was 20 miles away. I decided to reserve it and went to collect it. However, when I went to pay they said it might be slightly different than the one ordered, but…
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Company keep calling my phone for someone else
Hello, The story basically goes.... I let a friend use my mobile phone to call a company she has a debt with. I was in the room at the time, and not once did she tell the company that it was her number, or give them permission to save the number. Since that day, I have received over 20 phone calls asking for my friend.…
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Help - ring
Hi Just seeking advice really. I ordered a custom made engagement ring for my girlfriend using our diamond. One of the things specified at the time was that
