-
Application Notice
Hi I have just received an application notice. The defendant is asking the court for "STAY OF EXECUTION TO GIVE TIME TO PAY BY MONTHS OF INSTALMENTS". What is my next move? Do I contact the defendant and arrange some kind of payment plan? I only want maximum instalments of 3 months. Thanks
-
LED Bathroom Mirror - Non-replaceable bulbs
Hi all, We are thinking of buying a bathroom mirror from HIB. This particular mirror uses LED lights. The lights are non-replaceable. According to HIB, the LEDs should last for around 12 years. The warranty on the LEDs however is 3 years. So what happens if an LED dies in year 4 or 5? Does this fall under the SOGA, and…
-
Online postage refund
Hi, I returned all of the items I bought from a clothing website, the postage was £10 but they said they don't refund postage. I thought that if you return all the items postage is refunded? Thanks,
-
Help please?! B & Q v Trade counter
Help please?! B & Q v Trade counter Although I have subscribed to MSE and read advice off many forums I have never posted myself, so I hope I am doing this right.... Although I have not had the most positive experience with B & Q recently due to an ongoing dispute(which is now resolved) I still purchased a £4,500 Kitchen…
-
HOTEL RIP-OFF ... What are my rights?
hi, i recently booked three nights in an apartment in brighton (to stay in while moving), i booked online with my mastercard. we booked a one room apartment and paid extra for a travel cot for our 10 month old baby. check in was 3.00 but we didn't get there until around 9ish, once in the apartment it was dirty, very small…
-
Fingernail in food at KFC
Hi, I used a KFC drive through today and got home to find a horrible fingernail in my chips as I was eating them! It's definitely come from within the restaurant, is there anything I can do about it other than go down there and have a shout at them? Thanks
-
Skillstrain
Hi everyone Was hoping that i could get some advice. I signed up to skills train on the 25/5/2007. The course i signed up for was IT and web design manager. The main reason why i signed up to this course was the fact that they were endorsed by companies like microsoft, e-skills uk, city and guilds, to name but a few. It…
-
aldi/tevion number no longer valid?
bought a tevion twin screen DVD player in dec 2008. I still have proof of payment from that time and i have successfully sent one screen back for replacement without a problem. However, the fascin8 helpline now states you must go back to the vendor it was purchased from. Do I go back to the store or contact the phone…
-
Help lost money on fictional tickets!
Just looking for some advice really. My other half sent some money via a bank transfer to someone for concert tickets. The tickets were then supposidly sent by special delivery, that was over a week ago and they have never arrived. The concert has been and gone and the person still hasn't refunded the money what do we do?…
-
Self help company ripoff
A guy I've been talking to was involved with one of these shady companies that offer coaching in various self help methods. He had paid a fortune towards them for training. For whatever reason there was a dispute and they believed he owed them a large sum of money. He had decided he didn't owe them this money. I initially…
-
who can we complain too?
not sure this is the right section, mods please move it if you need to a few days ago we went to the doctors, our kids were playing with a few others one of the kids was geting out of hand, and the receptionist had to tell the kid off as the mother was doing nothing, the mother then got up and yanked the kid by there arm.…
-
Apple send my personal data to another customer
I had a email from a lady telling me she received an email from Apple, she attached the receipt she had received, which had my email address, name and bank details although some numbers blacked out, i have complained instore and they offered me 10% in store on certain items, should i push it any more or take that as…
-
Getting a repair from Curry's/Sale of Goods Act advice
I'd like advice on how to get my Dell Inspiron laptop repaired at Curry's under warranty for this problem, and how difficult it would be: Recently, a thunderfly crawled under the screen and is now stuck there, causing some disruption to the LED display around it. I can't help but feel that this was able to happen because…
-
Charge for a free trial query
Hello, A colleague at work signed up for an online free trial for teaching resources. He did not enter any payment details at the time but forgot to cancel the free trial and the company has now invoiced us for a year subscription for £600. I know that it was my colleague's fault for forgetting to cancel the trial but…
-
readers digest ?
Maybe the wrong area. I have tried to email readers digest to find out if they just take money from my account(for renewl) or i have to pay them. does anyone know how it works? I dont want to double pay. I remember i had heard they are really hard to get hold of/can be difficult but it maybe one persons experience.
-
marks and spencers credit vouchers
Have just had a request turned down by M&S to pay out or renew a credt voucher which expired on 22 June just passed. Explained that my wife is having alzheimer and brain epilepsy tests whereby she forgets things, but to absolutely no avail. The value is £75.50. We are pensioners and I do all of the food shopping but my…
-
How to complain about a florist????
We ordered some flowers for my Grandads funeral, the lettering DAD and POP. The funeral took place at 1.30pm on a Friday afternoon and by 10.30am on the Sunday morning the flowers had all fallen off - dead! I spoke to a lady that works in the florist and she told me that the died because of the hot weather we had on those…
-
Cineworld Unlimited Advanced Booking
First of all I'm not sure if this is the right place to post, also this isn't a pointless rant thread, I'm just trying to see if I have a basis to question the T&C As everyone with an unlimited card well knows, the only way to pre-book a ticket is to go into the cinema on the day and get the ticket. Well on Friday after…
-
No Returns Policy??
I'm sure I read in a newspaper that although stores can state a No Returns Policy - they aren't able to stand by it. If you need to return - how can you if the store policy is No returns? Thanks
-
Local computer shop
My son dropped off his laptop for a small repair about two months ago to the local computer shop. They said it would take a couple of weeks, he chased them about 3 weeks later and they said it would be ready by the end of that week. After that the shop was shut every time we passed and the phone cut off. I found a…
