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Raw Deal at Autoglass - What to do?
Took & left my Ford Ranger pick to get the rear hard top window replaced. Background : the Rear Hardtop window is supplied as a complete Item with the Glass boneded into a frame from the factory. Autoglass has ordered this part from the UK distributor. THis morning I was advised by Autoglass (as they were fitting the the…
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whos problem
Hello can anyone give me advice. I purchaced a sofa bed 3 months ago from a mail order catlog for a spare room though it has not been used the upolstry on the sofa has collasped, I called the mail ored company and they are umming and aring about returning, what are my rights
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car tax fine for scrapped vehicle?
not sure if i am posying in the correct place but here goes *husband sold car for £50 scrap on 30/12/09 *tax was due to be up on 31/12/09 *informed dvla by sending them slip from log book confirming sold for scrap *moved home in feb 2010 notified dvla of change of address at this time for licences log book of new car etc…
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Help with clothing thats faulty
Can someone please help. I bought a pair of tracksuit bottoms for my son from JD sports.They were £30 paid in cash. They were washed once and have an orange tinge to the fabric.Being light grey this shows up quite bad. I returned them to the store 2 weeks after purchase,due to distant issues and they said all they can do…
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Next sofa delivery gone wrong
Hi all, I hope this is posted in the correct place! I am looking for some advice on how best to proceed with a problem I have encountered with a sofa delivery from Next. I ordered 2x sofas at the end of July - these were meant to be delivered on 4th Sept but the delivery guys had trouble getting them in. I spoke to someone…
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repair or replace - who decides?
Hi, im on here to try and clarify a point before i go back to a customer, hopefully you lovely people can help. i handle the warranty claims and technical queries for my employer in reference to a brand of bicycle that we import, the product is high end and we rarely get faults but sods law dictates that the 2 faults i…
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Is this correct - b & q doors
During the week I bought doors from B & Q they have a price for single doors in their brochure and then a price if you buy more than 5 doors. I was buying more than 5 doors , and went by this price. They also had a promotion on saying 20% off ALL doors, and a large sign in the door department saying the same. when i was…
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Can i sue tesco for damages - metal distress?
Thanks to those that replied sensibly to my question however lovely to see that most of you forum troll's didnt even get the point of my message, i was not demanding anything, merely asking, In the public opinion whether i was right to feel wrongly treated. to those asking why he though i had stolen something was my…
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HMRC fee increase on service
Hello, I have to register for Money Laundering Regulations in my new business. I downloaded the form from HMRC website last week and the price quoted and automatically entered for the registration was £90.00 On Friday, I recieved a letter from HMRC explaining that my application had been received but would not be processed…
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Cancelling phone service under distance selling regulations
I've recently moved into a flat and when looking to set up a telephone line for the place I naturally turned to moneysavingexpert to find good prices. We decided to go for Primus Saver Plus, so I phoned them up last Wednesday and placed my order. On Friday the expected £99 was charged for the year. However, since then, we…
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Been conned help
I signed up today to what has turned out to be a con company. I paid £2000 on my egg credit card and now realised I have been conned. I have now cancelled my credit card in the hope I can stop the payment. What can i do to get my money back what are my rights etc? Any help appreciated.
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Our rights with garage car repairs?
Hi Our Car needed a new exhaust, so we went to get it MOT'd too. It failed on the exhaust and 'front velocity join gaiter insecurely mounted to it's housing'. We needed a new waterpump and timing belt anyway, so we went to formula one autocentres and got it all fixed, including the advisory items yesterday. Everything…
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Bought branded skirt online for £25. Label says £22
I was just wondering if this is legal? I could have gone straight to the brand's shop and saved £3
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Currys Warranty period - how long is it?
Hi folks :) I bought a small Matsui from Currys in December last year, and although the TV is fine I wanted to see how long the warranty period lasts for this product. The receipt does not say anywhere except for "If it develops a fault during the remaining guarantee period we'll provide a prompt and professional…
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Zip broke during second wear shop said my fault
Hi reposted this on here as advised. I bought my daughter some show jodphurs at the end of august. During the second wear we noticed the zip was open and realised it had broken. I have calculated that the zip would have been pulled up 3 times and down twice. Took back to shop. Manager was very very snotty. Did not have…
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Sale of Goods Act - Hard Drive / Hard Disk
I'm just got two questions about my consumer rights regarding a failed external hard drive - any advice would be much appreciated! * What is a reasonable amount of time for an External hard drive to last? * Do I have any right keep the old drive (to recover data myself), or for them to pay for data recovery? The Grim…
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bumped my head
Morning all Not sure if right place to post so please feel free to move it to the correct board. Yesterday I walked out of sainsburys with a few bags of shopping. As I left the front of the store I was looking in front of me at the road to see if it was ok to cross. the the next thing I know "bang". I had hit my head…
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National Rail Penalty
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Currys laptop.. went back to serious investigations department
Lets get this straight before people think im on here just for a blow out, i ve bought from Dixons group for many years and had from average to excellent service from all departments and being a typical customer i spread the news to friends a family if i have good experiences but if i get bad then everyone knows. I bought…
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mobile from phones 4 u altrincham
Hello, me again. Any advice or previous experience I could draw on? Bought a mobile - only a cheap one, from this firm yesterday. The chap selling it forgot to register the credit on it though, so after charging it for the first time last nite I soon found out it wasn't topped up. this was about 8pm so too late to call the…
