Can i sue tesco for damages - metal distress?

tired_one

Thanks to those that replied sensibly to my question however lovely to see that most of you forum troll's didnt even get the point of my message,

i was not demanding anything, merely asking, In the public opinion whether i was right to feel wrongly treated.

to those asking why he though i had stolen something was my question to tesco and why i felt i was discrimiated against. i did nothing to make him feel this way, as i said a cctv operator can clearly see what i did, and therefore had no evidence to take me to a room why not ask me at the doors as i have seen so many times before, this man decided i HAD stolen something, for whatever reason and the thing about the labels is clearly something he made up on questioning.

So these days its perfectly acceptable to grab someone, take them to a private room and search their shopping bags with no reasonable reason, considering i KNOW i didnt do anything out of the ordinary nor did i attempt to cover myself or my shopping at any time within the store.

Torby

how do you quantify your "damages " in ££££'s? What do you expect to get and take it from there.....

as I would say in any case....if you're serious...take legal advice ( not back room lawyers) and go through the courts, you'll be advised in law if you have a case and whether or not there's any point in proceeding.... if you don't take this route and just want an apology/simple compensation, you've already got that, the ball's in your court.

tired_one

well originally i was not seeking Damages, i merely wanted a apology AND a simple goodwill gesture, however as only an apology has been offered and not even a goodwill gesture makes me madder, the way i was treated was totally unaceptable.,

Shop at sainsbury's they gave £20 because a hair was found in a packed of their crisps! now thats customer service.

Tigsteroonie

I'm not saying whether I think you would entitled to damages or not ....

But you could try asking for free delivery on their online shopping site for three months. That would mean they retain you as a customer, but you don't have to suffer panic attacks by going there to shop.

somethingcorporate

I don't think that you can but as Torby mentions seek some advice. You can usually get a free 30 mins with a solicitor which I am sure is more than enough time to establish if it's worth taking forward.

Goodwill is simply that, not an obligation. You did get an admittance of liability and a profuse apology, I think this is quite rare nowadays so your letter obviously did a good job!

Esqui

Normally I'd not read the thread and just post "NO". This time, I read it carefully.

NO.

They made a mistake which they have apologised for, that's all that should be needed. Can you not accept that?

garthdp

From what I can tell you have had an apology

Freddie_Snowbits

Freddie would again like to reserve judgement on this call.

Good Morning Katie, where have you been!

tired_one

Tigsteroonie wrote: »

I'm not saying whether I think you would entitled to damages or not ....

But you could try asking for free delivery on their online shopping site for three months. That would mean they retain you as a customer, but you don't have to suffer panic attacks by going there to shop.

Good idea, considering under law damages are to put right the problems resultant of the wrong. and its not what happened i have a problem with as of course they need to prevent theft, its the way i was spoken to and made to feel intimidated,

Jakg

So the store manager approached you, asked you to come out to the back with you (and your support worker), you then got upset / started crying for no real reason, he asked to see your receipt and then apolgoized and sent you on your way?

You want damages for that?! Any normal person is not going to burst into tears at the thought of walking down a "dimly lit corridoor" !!!!!!, it's not his fault.

You can't honestly be telling me that you deserve money because of the "stress" of this 5 minute "ordeal"

tired_one

Jakg wrote: »

So the store manager approached you, asked you to come out to the back with you (and your support worker), you then got upset / started crying for no real reason, he asked to see your receipt and then apolgoized and sent you on your way?

You want damages for that?! Any normal person is not going to burst into tears at the thought of walking down a "dimly lit corridoor" !!!!!!, it's not his fault.

You can't honestly be telling me that you deserve money because of the "stress" of this 5 minute "ordeal"

no! of course not, He grabbed me, surrounded me and did not ask me to, he demanded i did so, the fact physical contact was made is against the law, you telling me that being grabbed from behind would not frighten you, i just feel that why is a bit of respect too much too ask for, had it been how you describe i would not be in this position, plus there was no apology at the time? merely a oh ive made a mistake, you can leave now.