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Can i sue tesco for damages - metal distress?

245

Comments

  • pulliptears
    pulliptears Posts: 14,583 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Esqui wrote: »
    Normally I'd not read the thread and just post "NO". This time, I read it carefully.

    NO.

    They made a mistake which they have apologised for, that's all that should be needed. Can you not accept that?

    This.

    You have received an apology and you have no losses through the incident.
  • KevInChester
    KevInChester Posts: 458 Forumite
    Tesco have fufilled their obligations under the law, and also offered an apology. I have sympathy for the OP, you actually sound an awful lot like my Mother who would have also reacted in the same way you did. Personally I think a gesture of goodwill, a bunch of flowers and perhaps a voucher would have been good customer service to include with the apology.
  • tired_one
    tired_one Posts: 13 Forumite
    KevInChester wrote: »
    Personally I think a gesture of goodwill, a bunch of flowers and perhaps a voucher would have been good customer service to include with the apology.

    my point exactly, ok so i shouldnt sue them, but where did customer service go,
  • Dave101t
    Dave101t Posts: 4,157 Forumite
    you do realise they are legally allowed to detain you for up to 30 minutes upon reasonable evidence of theft?
    and as for the subjective description of their attitude, what do you expect when they think you are a thief?

    you dont have to go with them, simply ask what the problem is there and then, allow an inspection of your bags, then walk away.
    Target Savings by end 2009: 20,000
    current savings: 20,500 (target hit yippee!)
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    new target savings by Feb 2010: 30,000
  • tired_one
    tired_one Posts: 13 Forumite
    Dave101t wrote: »
    you do realise they are legally allowed to detain you for up to 30 minutes upon reasonable evidence of theft?

    There is no way he could have had any reasonable evidence of theft as i went no where near the lamb isle, hence why i feed discrimated against, i feel his attitude was due to the girls who had stolen some clothes just 10 mins before and he decided to take it out on me.
  • Torby
    Torby Posts: 1,704 Forumite
    what are the circumstances that make you feel "discriminated" , do you feel you were "singled" out because of disability, creed, colour or ethnicity?
    I'm now a retired teacher... hooray ...:j

    Those who can do, those who can't, come to me for lessons:cool:
  • fluffnutter
    fluffnutter Posts: 23,179 Forumite
    You might be able to get something out of them for how upset and stressed you felt, but I've been unable to find one single reference to a distressed piece of metal in your post.
    "Growth for growth's sake is the ideology of the cancer cell" - Edward Abbey.
  • fluffnutter
    fluffnutter Posts: 23,179 Forumite
    tired_one wrote: »
    There is no way he could have had any reasonable evidence of theft as i went no where near the lamb isle, hence why i feed discrimated against, i feel his attitude was due to the girls who had stolen some clothes just 10 mins before and he decided to take it out on me.

    Is that part of the Sheplands? :D
    "Growth for growth's sake is the ideology of the cancer cell" - Edward Abbey.
  • System
    System Posts: 178,373 Community Admin
    10,000 Posts Photogenic Name Dropper
    edited 13 September 2010 at 11:50AM
    No but it may be near Loch Ewe
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • cyberbob
    cyberbob Posts: 9,480 Forumite
    1,000 Posts Combo Breaker
    tired_one wrote: »
    a simple goodwill gesture,

    Goodwill Gesture = Something for Nothing.

    They made a mistake they apologised get over it.
This discussion has been closed.
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