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2nd hand car from dealer incorrect info
Hi all. I've bought a 1995 Toyota RAV4 2.0ltr 5dr from a local dealer for £1200. It was advertised on Autotrader. After reviewing various models and stats etc this one was shown on the 'performance and economy' tab on the autotrader site as fuel economy. urban 22.6 extra urban 36.7 combined 31.2 These figures were the…
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What can I do
A bought a external door from B & Q this was a display door and at a reduced price. I paid the full asking price and was told that it would not be removed until the end of June but would recevie a telephone call. By the middle of July I when to the store to find the door was still on display agreed to wait. I then sent…
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Not giving me a refund, help.
I bought a pair of glasses off of wantglasses.co.uk. They cost me £138, they took this money immediately before any item was dispatched. I received an email a week later telling me that this product has been discontinued and a refund was being processed and was given a 10% discount code. So I ordered another pair of…
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Pole Dancing Annoyance!
hi, this is a little random but hope someone can help me! basically i paid for a six week beginners pole dancing class for £90 the amount was paid up front, i passed this class and on on the final night the instructor mentioned an intermediate would take place shortly. they contacted me the day the before the intermediate…
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Postman signed for letter when we were not at home
Hi All Before I call Royal Mail and make a complaint I just want to find out the position on this. Yesterday we were out most of the day and return home to find a letter (which required a signature) had been delivered, so I assume has been signed for by the postman. The sender, obviously is now claiming we have signed for…
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faulty washing machine purchased from comet
hello everyone. i purchased an indesit wixxe127 washing machine from my local comet store on the 2nd of may 2010 i paid £199 for the product however 2 months (july) after i purchased the item the door latch developed a fault(door would not click over and lock when i tryed to close the door)and faulty drum paddles( they had…
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Advice re 'Not fit for purpose'
Hi, My sister in law recently purchased a new stroller for my niece who is nearly 2 years old, the stroller stated that it was suitable from age 6 months to 3 years so no problem there. My SIL went out with my niece in the stroller the other day and the heavens opened. She got out the rain cover supplied with the pushchair…
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Legal Query
Can anyone give me your thoughts/advice, Is it legal for a company to charge you £5 over & above the cost of your bill, if you do not pay by direct debit? Virgin Media have started doing this, & I think it is unfair for them to charge this as some people do not have bank accounts. And if so, why should they be charged more…
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Furniture buying
I wonder if anyone can help me! I bought 4 chairs in an independent furniture shop. The shop stocked a range I was looking for, but did not have the chairs in that range on display in their showroom. The store assistant showed me a catalogue that had a picture of the chairs in the same range, so i ordered them. When the…
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Car repair warranty
I took my renault in to a main dealer for repair in April '09 which of course I paid for. The same problem occured 9 months later in Jan '10 which was covered by warranty. Unfortunately the same problem has occured again recently but I was told that it wasn't warranted as it was more than a year from the original problem.…
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Urgent section 75 advice needed
I have put in Under Section 75 of CCA. Can anyone tell me how long it takes/took to get your money back. This is really urgent as I need my problem solved!
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ceoemail
Hi, not sure if anyone posted this before... Its all the emails of the ceo's. Great if your sick of being ignored by companies! http://www.!!!!!!/
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Netbook fault
I bought a packard bell net book brand new from Amazon on 10th March this year costing £220. It has now developed a fault with the screen whereby it goes white at certain tilts - I suspect some sort of connection fault. It has a 1 year manufacturers warranty. Do I now take this up with the manufacturer as 6 months has…
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Asda odd pair of wellies
I bought a pair of wellies:rotfl: from Asda yesterday. I only tried one on in the shop, the left boot (they were tied together), as I have a permanently swollen left ankle due to surgery, so that is the boot that needs to fit best. I was quite happy with the wellies so bought them. When I got home I put the wellies on to…
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SECTION 75 Advice Needed
Hello All I just would like to know, I sent one of Martin Lewis's Section 75 Refund Requests, and as it states on the letter I expect a response in the next 14 working days, well I have not received a response! I had sent the letter by recorded delivery and it was received! so can I ask are they breaking the law by not…
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Very discount code accepted but they took full amount
Hi I recently spotted a discount code online for Very.co.uk for £15 with no minimum spend required. So i found an item i liked on their website, which cost £12 and processed the order using the code. The item was £12 plus £3.95 delivery minus the discount code of £15 which was accepted, left a total of £0.95. Everything…
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Avoiding/dealing with fine that could lead to CCJ
Hi all, Not sure if this is the right forum to post, or even if there is a relevant forum on this site, but you have always been a helpful lot so you are worth a shot. I have been issued with a final notice for a parking fine amounting to £150 and threatening CCJ charges and bailiff stuff. I and my family were having a…
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Catalouge purchase - What can I do?
Good morning, I purchased a zip up cardigan from the very.co.uk at the beginning of this month. I wore it twice and washed it. I washed it on it's own as it's new and followed the washing instructions. It's now really out of shape and just don't feel or wear the same. Is there anything I can do? I don't have any experience…
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homebase faulty tiles
I bought £350 worth of solid marble floor tiles for my bathroom about a year ago. we were due to have an extension built and they were for the new bathroom. we had numerous problems with the build and builder. my dad ended up having to lay the floor tiles only last month. when we opened the boxes more than half were faulty…
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Refunds on faulty items which are now reduced
I bought an item in May which is now faulty. I still have the original receipt and returned it to the original store. I was offered a refund or exchange but only at the current selling price (£31 instead of the £47 I paid). Is this correct or do they have to refund the price on my receipt? They have accepted the item as…
