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Can emails = "notify in writing", if so, how and when?
Apologies if this has been queried before, but I did a search and turned up nothing, and this seemed the most relevant forum for the query. So, can an email count as to "notify in writing", if so under what circumstances and with what requirements. My own current circumstance with this issue was that of a damaged baggage…
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Credit Checked by council for a CCJ help !!!
Hi, I have a CCJ for a parking fine. I have just made an application to have judgement set aside. Since then I have found on my credit file that the council has ran several credit checks on me. Are they allowed to do this ? Thanks,
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Is there a place to name and shame bad companies?
Hi all, is there a website where you can name and shame bad companies? Recently there have been two times when I had to ask a company to send someone to fix a problem in my home (plumbing and home appliance). They got paid, but then the next day, the same problem happened. I called them; they said "yes, we will come to…
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FragranceX.com
Fragrancex.com is an online perfume supplier... it was supposed to deliver goods in four days... nearly two months on the gift has not been delivered, despite the company's original reassuring email. Now customer service is ignoring my emails to refund my credit card. Anyone had any experiences like this (or with this…
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Sky still charging me for a contract that I cancelled last August because no signal!
My contract ran out mid July last year and I had no service for about a month then intermittent for a few weeks and had like 5 engineeer visits in about 3 weeks but each time it just happened to work when they came round so they did nothing. Then another month passed and I found out I was being charged for Sky HD also…
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Data Protection Act question
Hi All, I wonder if someone could answer what I hope is a simple question...is a private professional photographer subject to the Data Protection Act and does that Act cover the photos that the photographer takes? Thanks
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payment authorised from closed MBNA credit card
Hi, I posted this in the Credit Card section above but then wondered if it's better here :( ........... ...... Today I applied for a credit card & was turned down, knowing that I have an 'excellent' credit rating I was concerned and immediately went to experian to discover I now have a 'poor' credit rating having failed to…
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Advice needed please - Online Company
Hi, I made an online purchase of a fitness machine from a website via credit card. Upon giving payment, I received a confirmation e-mail saying that the item had been ordered and would be dispatched, but soemthing didnt quite seem right. The e-mail stated that the product was coming from abroad, which hadn't been mentioned…
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Bread Machine missing Kneader
We spent a few wedding gift vouchers at the weekend on a bread machine in Debenhams. As they didn't have any left in the store room, we were sold the one on the shelf, with a discount for "damage", because it had a mark on the top. When we got home (not a short journey) we realised that it didn't have a kneader inside, so…
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Credit card as protection
i always use a credit card for large purchases to give added consumer protection. i thought I heard something on the radio once,to the effect that if you paid it straight off (which we do) you are not covered....is this true? any comments appreciated,thanks
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commet faultly tv wont refund after 10 month help
Hi i bought a tv for my mum and dad 10 month ago just before dig switch over to help them out as they dont understand thing like that anyway it worked quite fine for 10 months did turn its self off every now and again but always sorted itself out well switched back on, and i also bought extra insurance , as i dint want it…
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Sold Ipod Now Buyer wants money back saying Faulty!!!!
Hi i sold a Ipod touch over the web, sent it off then i recieved a email saying that the person wanted a refund because it has a engraving on the back and the Power button does not work (which it did) Now im getting msgs like No mention of this in your advertisement which feel is deceptive this will as you are no doubt…
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Faulty ink cartridge
I purchased some compatible ink cartridges produced by a supermarket for my printer but it stopped working despite much ink being still left. On the cartridge package it says: 'We are happy to refund or replace any XXXXX (supermarket name) product which falls below the high standard you expect.' Although this was done for…
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Faulty Panasonic Viera LCD TV
We bought a 37" Panasonic Viera TV from Currys in July 2008 (so less than 2 years ago). Did not take out their 'Whatever Happens' insurance, as we thought that spending £700 on a TV should last for a reasonable amount of time. Not a chance! It has now developed a fault, but as it is not in guarantee it cannot be repaired…
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Mis sold Phone Contract by Tesco
Hi guys i will try and keep this as short as I can, Bought two phones and two contracts with orange through tesco Telecoms in store. Salesman told me the panther deal with orange was the best for me but it was only 500 texts. I told the salesman I needed unlimited texts to which he replied no problem and said he could add…
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trial membership renewals
HI, I wondered if you could halp me; My partner recently took up a trial membership with an online social site. As my patner had forgotten to cancel the membership before the due date the company have taken out the full months membership from her account. She is now wondering what she can do to get the monies back if this…
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6 month old TV
i purchased an LCD Tv from amazon last december and now has problem with it. I sent an email to amazon about the problem and requested it to be replace since its only been 6 months but they told me to I have to consult the manufacturer about this to ascertain if this is a known issue and they will be able to help me with…
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help with returns policy!after 3 months
i bought a sofa on interest free cred, had it 3 months and its gone flat, upholsterer said it had a manufacturing fault with arm.was offered a repair from company, but refused after looking at the awful reviews on this sofas durability.then offered a replacement or a different sofa of the same price or more.cant find one i…
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Cex
I Originally posted this on the Auctions Forum "Not sure if this is the correct forum to post to as it's a weird one. I recently sold a few games to CEX online, with payment requested as a bank order. I received the payment yesterday, but it's for over £200 more than expected - I've emailed CEX, but not had a response 24…
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Reg4Vehicles.co.uk
Can someone please help? Paid £2,500 for a private registration plate in April 2009 and still have never received it. They also have the V5 document. Managing Director is abusive and threatening. Contacted DVLA, Citizens Advice, Trading Standards and now a lawyer who has advised a court action has been raised and ignored…
