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please advise
hi everybody. im new to this as i never had to do this before. i purchace a power supply for my PC 14 months ago from ebuyer. and yestarday it stopped working. i contact ebuyer as the manifacture garantee is 3 years. how ever ebuyer refuse to honour that as they give 1 year only. kingwin (the manifacture) said to me to…
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Bought 3 year old car, air conditioning not working
Hi, I have just bought a Mercedes A150 classic SE secondhand. After test driving it I pointed out the air con seemed to be not working properly. The dealer said it might be ok after warming up and if not he would get it re gassed which I thought would be ok as summer isn't well and truly here and I could wait. It was…
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Who's responsibility?
Not sure where to put this really, so I figured here for a start lol. Apologies if its confusing! My Mum is 75 and lives alone in an ex council property which she purchased some 20 years ago. In the garden to the property is a man hole cover on a sewer/drain that serves a run of around 10 houses (some bought under the…
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Fraudulent PayPal chargeback for digital goods... help!
Hi all I'm a freelance writer. In January I did some writing for a client in America totalling £378 which they paid by PayPal. I sent the articles via email and we were all square. Now they have filed three differents chargeback for the three different payments, claiming non-delivery of goods, resulting in me being £378 in…
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refund on visa debit card
Hi I'm hoping someone can give me some advice I ordered some personalised polo shirts and tabards on line, this was on the 6th of May, the money was taken from my visa debit card straight away, the website states the orders are dipatched in 2-3 working days, I hadn't heard anything for over a week so e-mailed them, no…
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Returning a camera
Hiya, looking for a wee bit of advice. Is it possible to return a camera you opened used and don't like? Bought it from Currys.
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Signed contract with Talk Talk 3 days ago but want to cancel - what do I do?
While I was away for the weekend my partner had a Talk Talk rep visit. My partner signed a contract for Talk Talk broadband without thinking we still have 15 months left of our BT one. I was quite mad and told him to phone up and cancel. Firstly he phoned Talk Talk who told him they don't have his details yet, then he…
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Can I get a refund?
I bought an Acer laptop 5 days ago from Acerdirect.co.uk which seems to have a fault with the hard drive (making strange noises). I phoned Acer, wanting to organise a refund but the guy told me I couldn't, but they would collect it for checking and would repair if needbe... Basically according to the Acerdirect website, I…
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Great Universal
Before I start I am new here and I'm guessing this is the right place to put it. I have an account with them and I haven't used them for years but they owe me £50.00 as I paid them quickly if I remember correctly and thought £50.00 in credit is a good thing. So money is now abit tight and I went on my account to find out…
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Small Claims advice needed please.
I wish to take a company to the small claims court (county court?) for approx £1000. It is not a limited company, so when I fill the form in online, do I only need the company's name/address, or do I need the owners name/address (and if so how do I get it?) Also, I sent the notice of intent approx. 7 months ago, the reason…
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Help needed! Refund
not needed anymore
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Mis-sold DVD player
My dad bought a DVD player from a high street store. Though not too expensive, it's a good make and what he wanted. However when he got it home he realised it's actually a different model of the same make and with a slightly different model number. It's actually worth considerably more. Obviously the shop is to blame, what…
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Help - 'Shopper Discount & Rewards' scam
Hi I dont know if people can advise me - I joined the above company via a link on thetrainline.com in Oct last year. It basically stated that if I joined I would get £10 off my next booking with the trainline. I did this, and recieved the voucher which I used. There was no mention of a fee, just that is was free to join. I…
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Warrant of execution returned !
hi all I am trying to get a bit of information regarding a warrant of execution that has been returned to me i ended up paying for a warrant of execution through small claims court to get money owed to me after a fiasco with ebay. the baliif has managed to get 400 pounds, but then visited on several occasions and got no…
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Is a seller on Ebay legally obliged to sell ?
I've seen lots of threads on here and elsehwere about the legal situation with a non paying bidder on Ebay , but what about the commitment on the seller ? I've always thought the auction was legally binding on both buyer and seller. I recently won an auction for a set of wheels , I must admit they were cheap , but the…
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Asda refund policy
Just wondered if you could advise me. I bought a pair of sandals at the Trafford Park,Asda in Manchester yesterday. I picked up what said a size 7 on the hanger but are actually a size 6. I know I was stupid for not noticing but I did'nt have my reading glasses with me and since they were for someone else I did'nt try them…
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B&Q where PLUS means OR
Hi All, I wonder if I could get some opinion. B&Q offer a 10% discount through out may on any purchases. They also run some day only or long weekend discounts of 15% of any purchase over £50 The 15% discount according to the small print is applied after any other discount. The small print also excludes the use of gift…
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Help Needed! I dont know what to do
Last year I bought a pair of summery shoes in the sales from New Look. They've been sat at the back of my wardrobe and as its been nice recently, I put them on yesterday and they completely split in half between the heel and the soul (on the sloping down bit) -hard to explain I know! As it was a while ago and in the sales,…
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Amazon order dispatched can I cancel?
My partner pre-ordered a video game for me from Amazon. It was released on Friday and we expected it by Saturday. Estimated time from Amazon is Wednesday 23rd and is currently showing as dispatched and no button to cancel the order. Can I still cancel the order somehow under DSR? I was thinking that I would just go and buy…
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Returning a used car and refusing repairs - possible?
Hi all, I bought a Peugeot 206 Rolland Garris 1.4 automatic 2000 reg about 2 weeks ago from a local garage/dealer. Cost me £2,200, looked to be in great condition, had 60k miles on clock and had MOT done after deposit. Just a few days later I started noticing problems (which I should have reported there and then, but lets…
