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Problem With Window Company
Hi, I am just after some advice really on 2 new doors and a window that we have bought through a double glazing company and are having problems with. We initially had the salesman come round on in the middle of March and we were quoted for a front composite door, inside composite door (to go inside the porch), replace the…
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help please
Dont know whether this the right forum, but in 2008 my sister transferred ownership of her car to myself in lieu of £2,000 i loaned to start up a business. Today i recieved a solicitors letter asking for the car or £1,500 as payment for the car. All i need to know is how do i stand legally, i have consulted a solicitor and…
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Bought seperate PC parts, but something(s) is faulty?! Return rights?
Hello, First a little discription of the problem so you can see where we are coming from regarding the confusion of the returns policy. My son bought seperate computer components from ebuyer, which is a UK Online Store. One or more of the components is faulty as Windows seems to act erractically when installed (Aero is…
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Help Please
I placed an order on the 21st may, with Pixmania.co.uk and I received a Beko DW450, (described on site as Black and a sleek design to enhance the look of any kitchen.) Product arrived on 26th May 2010 Delivered by Curry's. But the dishwasher was white and only a carcass. Rang customer services at 11am on 26th May 2010, was…
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Nan being taking for a ride by Furnture Village
My 80 year old Nan is basically being rip off by Furniture Village and I'd really appreciate it if someone could tell me her rights before I start kicking off with anyone. She gets around in a wheelchair and we took her to the store to see this table she really like online. She bought it outright by debit card for £1000.…
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sat nav faulty now out of warranty
we have a roadangel sat nav and had a problem with it not holding charge we took it back under warranty and they fitted a new battery, still the same no better we took it back twice more and they sent it back saying there was no fault we tried again this time (out of warranty) still the same problem they said they now have…
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Pothole rights for compensation
After all of the bad weather that we had earlier in the year I was unfortunate enough to damage my vehicle by hitting a very large pothole in the road. Replacement/repair costs came to £300 for which I placed a claim against my local Council. After waiting weeks for a response they have now written to tell me that for a…
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Never knowingly undersold
I have just had an argument on the phone with a lady from John Lewis. Is the slogan 'Never Knowingly Undersold' to be believed? According to the lady at John Lewis it's just a slogan! It's not just the price that should be considered it's the service as well. At the beginning of last week I informed them that a camcorder…
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Washing machine, domgen & Whirlpool
Hi, 5 weeks ago my machine broke down, after weeks of the repair company faffing around (even though Domgen were quite happy to write off my machine after the second visit the repair company insisted on trying to fix it) I was offered a replacement a week ago I ordered my new machine through Domgen, but was ordered…
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Unsolicited Goods (Or Not ?)
A quick question re unsolicited goods. If a supplier cancels an order (by durable means), refunds payment and then sends the goods do they then become unsolicited goods ?
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BT and KCT problems - HELP!!
First I would like to say sorry I have put this thread in Home Phones.. (before seeing this part). I have just started a new business and went with BT for the landline. BT came and installed the line, and everything great. However, I received a call from KCT a couple of days after my newline went in, saying they are apart…
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DCA chasing for Paypal Chargeback
Hi gang I sold a laptop spares or repair on ebay 22rd dec 10 day listing, immediately got an offer I declined it ,,same buyer eventually bought it next day 23rd I listed it on a 6-8 day delivery royal mail standard parcels,,,but I was away christmas didn't expect it to go so quick,,,so I shipped it on the 30th,,,,,now the…
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Dental Bridge Refund?
After 2 years of saving we finally got the money together for a dental bridge for my wife. She was advised not to have the type that caps both teeth either side of the gap but one that has metal lugs that cement the new tooth in place. However, on having the bridge fitted my wife was surprised at just how much metal was…
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new suite 8 months late
i bought a full suite for cash from john peters in hull. on september 7th 2009,two suites have been delivered the wrong colour , and the foot stool ripped.and i am still waiting 8 months later,for the correct coloured suite.i spent over £3000 decorating my living room to match too.I have wrote 6 letters to head office, i…
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council house repairs
hello, our local council have been doing up all the houses in the area, rewire, new kitchen, new bathroom, central heating, damp proof, roof, windows and doors, the whole works, and contracted the work out to another building firm. they started on my dads home mid February, emptied most of the house, left him 1 chair, bed,…
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£380 charge for going over BT broadband monthly usage?
Im posting this on behalf of a friend of mine, she has BT internet with a 20gb monlthy usage and within the last 2 months her 13 year old son has used an extra 380gb. She was told BT charge £1 per gb extra when you go over your limit, i understand this is fair up untill a point,but considering she could have unlimited…
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Play.com sent two items not one
I ordered an item from Play last week and received it within a few days. Problem is that the package included the same item, and a receipt for the item addressed to another purchaser. I contacted Play, and they said send it back, but I'm unhappy about that as I don't trust them to refund me the return postage. Can I send…
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dfs faulty goods
Hi everyone im new here, so i hope ive posted in the right place. Today i took delivery of my new leather corner sofa after the men had left i got down on the floor and had a good look round all sections to my horror i found two small tears, three scuffed marks on the leather, one arm has no padding and is causing a dented…
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Car Hire Damage - Small Claims Court
Hi All I hired a car from a car hire company based out of a hotel in Slough. The car was returned by my wife 9th Jan 2009. The roads where snowy and dirty last winter and the car was dirty. When she returned the car the guy said it was dirty, my wife offered to get it washed but he told her not to bother. He looked around…
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Full Terms and Conditions sent after Booking
Hi, I have just tried to cancel a hotel booking well in advance of the 48 hour policy that was stated when I booked the room. I made a copy of the ToC when the booking was made online and it states the following: "A debit or Credit card is required to guarantee the reservation. A deposit of £50 will be charged to your…
