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All Saints clothing - refund @ store?
Two days ago I bought my son a hoody from All Saints, it is the usual size that i get him from that store, but it is too small. I thought i would take it back and get a bigger size, however, he has said he doesnt like it. I usually shop online with them. This was from one of their stores, I have the receipt. Their site…
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Please advise - it's all gone SO wrong
I'd be grateful if forum readers could look at my thread "Please advise - it's all gone SO wrong" in the Debt Free Wannabee forum. Your experience would be helpful, specially about getting money back from debtors, particularly builders. Thanks
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Found/half - ate a plaster in a Tesco Hot cross Bun
Well - I think the thread title summarises it all. I was merrily eating a hot cross bun from tesco and I thought, this seems a bit chewy. Well, being polite and all that, I spat it out into my hanky (my wife says I should upgrade to tissues with all the swine flu) and to my disgust there was a plaster there. Not one of the…
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PS3 broken, under one year old
Hi, Looking for a bit of advice please, we bought my son a PS3 in September last year. It has now broken. I havent been able to find my receipt for it, but, we did pay for it on our credit card, and the credit card company confirmed the payment was made on the 28th September last year. Do I take it back to the shop I…
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Dry cleaners stained my wool jacket??
I have just collected my jacket from the dry cleaners, after bringing it in 4 days ago. When I brought it in I asked if it would be ready for saturday as I had a very big (prof photos etc)christening that I was attending on the Sunday and needed it for then. I have just rushed back from my parents and made it 40 min before…
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Bad Rest Assured Mattress
Hi All, i bought a 'no-turn' Rest Assured mattress two years ago and after a couple of months we started having aches and pains when we first got up in the morning. This escalated after about a year to the point where we were aching 'during' the night and now we wake up in actual pain and have difficulty turning as our…
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What can a Baliff remove from a Business
Help, I nearly bought a car from a dealer but realised it was a repaired write off, to get a long story short, they refused to pay my deposit back, it's gone to court and we won the case on the sale of goods act. The car dealership are still refusing to pay my deposit back, even with the CCJ in place and I'm now looking at…
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Must cardholder be present to receive a refund?
Hello, I'd be grateful if somebody could answer this question or, if it's been asked before, point me in the direction of the relevant thread (I've tried searching). I recently used my Visa debit card to purchase a top from Cos, which has a returns policy that says any item can be returned within 28 days, unworn and with a…
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CPW phone has lots of small problems
Hi, I bought the Samsung Jet last year, I think it was just before christmas. Anyway, at first it was great, then the messages pin lock would temporarily seize to work until a restart of the phone. I cannot delete my Emails in the email exchange program and Samsung have been unable to help me via email. Thirdly, the pin on…
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Non receipt of goods
Hi I bought a rare vinyl record (£47.50!) on Discogs (which acts only as intermediary and does not offer any protections), paid with Paypal and the goods never arrived. I contacted the seller several times and never got a reply. Yesterday I also discovered that the same person was selling - or pretending to sell - the same…
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HP car return Mercedes Finance claiming £3000
Hello everyone, This has been posted in another forum, as I am not sure which is best for this query. I am extremely angry after receiving an invoice from Mercedes finance for nearly £3000 after I returned the hire purchase car. They have claimed I have poorly repaired the car, when I have never repaired the vehicle. I…
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Wrong music played at funeral
I'd just like others opinions please. We recently arranged a funeral for a loved one, painstakingly choosing the music which was a classical piece. The funeral directors would not accept the Cd stating they now use downloaded music. I askes the question what if they got it wrong as there are so many variations, they said…
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Laptop Problems
Hi, Approx 18mths-2yrs ago I partner and I purchased Dell laptops from Tesco, in the past few months the battery on my laptop has given up as has the charger. Therefore to use my laptop I have to use my partners charger and have it plugged in constantly.......also while using the other day the screws popped out of one side…
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Distance Selling Regulations
Hi I bought some equipment for my home gym. I ordered them informally via the manager, and direct email.. The goods in question are some barbell plates along with a power rack, bench and weights tree. In the email I simply said "185kg worth of weights + plates", I assumed that the weights would be rubberised, however he…
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Help
I bought 100 items from an online store at one pound each. The store took my order and money but now state they cannot process the order as it has been discontinued yet the product is still there but now 500 pounds each, can they do this, and yes they obviously made a mistake in the price on the original listing
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Poor quality pyjamas - can I get a refund?
I wonder if anyone can advise me please? I bought my two children the same pair of pyjamas from Debenhams. It's a bit hard to describe but they have a cut out fuzzy felt type cat on (it feels like velvet, that kind of nap) I bought them last Tuesday and have washed them today at 30 degrees (the instructions say below 40).…
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wrong-sized gift
Hi all, my son was given a wet-suit for his birthday, but we need to get the next size up so I email the company with the order reference to get a "returns" reference as they direct. I have been told that because it was bought more than 14 days, they don't have to exchange, but would as a goodwill gesture if we paid them…
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buying tickets online
My son, has unfortunately just bought some tickets for the V Festival from, what we have now learned, is a ticket scam website called world wide ticket store. He only did this a few hours ago. Can he get the bank to reject the debit card payment? He is going to ring the web site to see if he can get his money back but…
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do I have the same consumer rights
I wear contact lens gas perm. ones on Sunday when putting the solution on I heard a cracking sound and my lens had a triangle chip missing from it. My big fear was that I could of put this lens in my eye. Went to vision express on the Monday morning and shown them the lens they said that I would have to pay upfront for…
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how to deal with escalating situation?
Hello money savers and legal know how's Lately I have been befriended and getting harassed by my neighbors and they associates from estate, that I live inn... Situation is getting really dangerous as today (not sure about neighbor which it is actually), but common sited ones came back with bigger friends (having baseball…
