buying tickets online

veewells

My son, has unfortunately just bought some tickets for the V Festival from, what we have now learned, is a ticket scam website called world wide ticket store. He only did this a few hours ago. Can he get the bank to reject the debit card payment?

He is going to ring the web site to see if he can get his money back but somehow I doubt this will happen!

Anyone got any advice at all?

thanks

cyberbob

I doubt it but why waste time posting here Phone the bank and ask them. If they can there is probably a limited time

veewells

cyberbob wrote: »

I doubt it but why waste time posting here Phone the bank and ask them. If they can there is probably a limited time

He is already doing that - I was just trying to find out if anyone else had the same problem and how they had got on.

Optimist

Tell him to use the words "Charge back" when talking to the bank there is a recognised process especially if it was a Visa card

esuhl

Were the tickets over £100, and did you pay by credit card?

I'm not sure, but section 75 of the Consumer Credit Act may apply:
http://www.moneysavingexpert.com/shopping/section75-protect-your-purchases

EDIT: D'oh - just realised that you said he paid by debit card... Sorry!

rsykes2000

esuhl wrote: »

Were the tickets over £100, and did you pay by credit card?

I'm not sure, but section 75 of the Consumer Credit Act may apply:
http://www.moneysavingexpert.com/shopping/section75-protect-your-purchases

EDIT: D'oh - just realised that you said he paid by debit card... Sorry!

You can still do a visa debt chargeback in some crcumstances.

daedana

Don't really have any experience with these things, but I really hope you manage to get your money back.

:mad: Hate these scams :mad: