HP car return Mercedes Finance claiming £3000

Ebonydeluxe

Hello everyone,

This has been posted in another forum, as I am not sure which is best for this query.

I am extremely angry after receiving an invoice from Mercedes finance for nearly £3000 after I returned the hire purchase car. They have claimed I have poorly repaired the car, when I have never repaired the vehicle. I have incorrect number plate fonts when I never changed the number plates from the ones given by the dealership I purchased it from. I am now thinking the car dealership sold me a car that had been repaired, as a brand new car.

The only things I agree to in the invoice is the excess milege and the missing service history.

Do you think I should write stating the things I agreee to pay and the things I don't? And then pay for that and then let them chase the rest. Or should I refuse to pay anything until those issues regarding repairs they are claiming I made to the vehicle, which I never, are all removed from the invoice?

I never missed a payment and I have paid over half the cost of the vehicle brand new. They have had about £8500 from me and now want another £3000 from me and I don't even have a car to show for this. And bear in mind they will sell the car and make money from this. I am not concerned about the money I have lost. I am just not prepared to pay more for things they have made up.

I will also post this on the consumer rights forum.

Thanks in advance.

I am so angry:mad:.

frannyann

As much as I dislike The Sun, Kelvin Mackenzie is fighting a similar battle with MB and is asking for people who are suffering the same problem to contact him!

Hintza

I have just had a bill from MB Finance for the Jeep and I was quite worried about and to be fair I think I escaped with £323 (of which around £70 was mileage).

My point being yours must fail the checks by a fair bit because I noticed a few wee bits when the driver collected that made me groan.

Having said all that the likes of the number plates you should fight. So if I were you I would send them a cheque for what you agree (shows you are not being totally arsey) and a letter detailing the bits you dispute. You will probably have to compromise at somepoint though.

Optimist

bturner wrote: »

I have an ongoing fight with mercedes finance (or more accurately Mercedes-Benz Finance) and I'm documenting the whole story. Their letters, my responses, any calls. I'm giving names and dates and scanning letters into two blogs simultaneously. Here's the main blog: mercedes-finance.co.uk

Re your points on your blog about the return standards only becoming known after you had signed the contract you might like to refer to Reg 5 of the Unfair Terms and Conditions in Consumer Contracts Regulations 1999.


You might consider a complaint to the OFT as well.


Suggest you also remove your name and address from the letters on your blog.