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Should I chance buying new sofa?
I have seen a sofa I want to buy from Argos. I was not sure if it would fit in my little cottage so went on the "All Experts" website, gave the expert (who is very good) the dimensions and asked his opinion. He said although he thought it probably would, to try and find out whether the height given included the cushions or…
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iRobot Roomba faulty just out of warranty
Hi guys, Hoping you can help... My mother bought my partner and I a Roomba (robotic vacuum cleaner) last Xmas. She bought it from "Electrics Discount Warehouse" via Amazon on the 24/11/2008. It stopped holding a decent charge after about 8 months and we contacted "EDC", who referred us to Domotec Home Appliances (iRobot's…
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Restocking fee
Hi Guys, I recently bought some ballet shoes on eBay and they were advertised as size 7. When I got them they arrived as a kids size 7! I contacted the seller and they said to send them back for a refund - which I did. I eventually got a refund but only 85% of it. 15% was kept as a restocking fee (this was mentioned in the…
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Argos sale - an item that is advertised in the sale has never been in stock!
Hi, thanks for the help peeps, post removed!
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some advice
Hi just come back from M&S in Edinburgh and looking at the recepit, I think they have made a booboo and over charged me. I bought one PJ set and one PJ top and seperate trousers, my understanding was the PJ set is £15.00 for the top and trousers, I have checked on the web and it is being advertised as such, but they have…
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Very cheap holiday apartments
I've been looking for accom on for our holidays and came across some accom which I've booked but on reflection its too cheap, its obviously a mistake with the keyboard. The company I booked it with is hotel.de. Credit card details are asked for but I don't have to pay until we leave the apartment. I can cancel up to a week…
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Cancel Gym Membership - should be 30 days notice but they are forcing 45
Hi, I have decided to cancel my gym membership - I contacted the gym last month about the process and I was told that I had to come in to sign some forms to give the 30 days notice. I went in today, and I have been told that I have to give 30 days notice from my next direct debit - which is the 15th of the month - which…
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7 month old house phone and battery knackered
I have a 7 month old cordless house phone, a twin set. It cost £190 and is one of these. (I didn't buy it from JL.) The main set only lasts a few hours before the battery dies completely. Even quicker if it's in use. It seems to have developed this problem over the last week or so. I've tried 're-calibrating' the battery…
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Currys "free" Windows 7 update is not free - how to resolve?
We purchased 2 laptops from Currys in August with a promise of a free upgrade to Windows 7 once it became available later in the year. I have tried to upgrade the laptops but found I had to pay £43.98. This I thought uncceptable. The store (Horsham) at the time had huge posters advertising the deal which was designed to…
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Nintendo Wii - can't transfer paid-for games from broken machine
Having a bit of a blood-boiling situation here at the moment. Son has a Wii console for which he's downloaded quite a lot of games from Nintendo over the past 2 years, for which he's paid a fair sum of money. The console has now failed for no apparent reason (DVD drive won't operate), but outside of warranty, and it's not…
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Returning Laptop to Carphone Warehouse - Rights (UPDATED)
Could someone please confirm my rights, or where I stand, I'll be brief have just tried to return a "Faulty" laptop to CPW it was bought on the 20.Oct.2009, however and I'm sure a tech wizz could prove this it was not actually opened & set up till 27,Dec.2009 now it has 3 faults, 1 according to the handbook looks like it…
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Gym membership. Gym closed when should be open.
Hello i am not sure if this is the right place to put this thread. I signed up with a 'ladies only gym' in April last yr. It is not a well known one just a small one. I pay £29.50 a month. I was quite eager at first wanting to lose weight and i would go about 3 times a week. In June we were asked to sign another form which…
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Advice on rights needed pls -faulty purchase from Tesco Direct
Hi all I bought a television from the Tesco Direct sale online, it arrived on Wednesday and all was well and working until yesterday, we came home and tried to switch it on...but there was nothing the television won't even switch on! I have just spent 40 mins on the phone to Tesco being passed from pillar to post…
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Comet misprinted price in sales leaflet...
Hello, I recently visited Comet (we live electrical) and picked up a large red sales leaflet. Inside was a computer going for £349.99. I managed to secure some money from my parents as they recently moved house. This is a once-in-a-life-time opportunity to buy something new instead of relying on secondhand or freebies. For…
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Faulty DSi purchased from Very
Hi, I wonder if anyone can give me advice on my problem. On 20 October 2009, I purchased a DSi for my little boy for xmas while they were still in stock knowing how hard these things can be to get hold of if you miss your opportunity. It arrived on the 23rd of October and I put it away for christmas. Fast forward to…
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wrongly described goods
Hi all, i am new to this site so please be gently with me please i bought a whirlpool bath of the internet from a UK shop and i paid extra (71pounds) 4 led lights to be in the bath but when sparky came to wire the bath up he said these lights are a cheap capless bulb type that u slot the bulb in the holder and turn it into…
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Southall travel
Has anyone ever booked flight tickets through a internet agency, and then had a problem? I booked tickets to India on Mon for a wedding in Feb. I booked with a company called southall travel, and was flying with Finn Air. When the confirmation email came through I noticed that stupidly I had put 14 March and not Feb. I…
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Advice sought on hi-sleeper bought from Argos?
Hi, I purchased a Hi sleeper bed from Argos and it was delivered the first week of Dec. It is the one with a desk and futon at the bottom. It took awhile to assemble but looked okay once finished and felt pretty sturdy. The problem I have is that once my 8 year old daughter started using it, it would wobble. This has…
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Itunes vouchers that haven't been activated
Over the past few months we've bought some £15 itunes vouchers in various places and allocated them out to nieces for Xmas. Now it turns out that 2 of them haven't been activated. Frustratingly, I can't find the receipts and actually I have a sneaky feeling that one of them wasn't activated in store but I was charged ( I…
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Advice please re buying online
Hi there, I am very new to this so i will apologise if i waffle a bit or am mixed up. My sister asked my parents for a pair of GHD hair irons for Christmas this year and my parents bought them for her. They are not internet savvy at all and they bought them from what appeared to be a legitimate company (if they had asked…
