Argos sale - an item that is advertised in the sale has never been in stock!

craiguk_2
craiguk_2 Posts: 3 Newbie
edited 4 January 2010 at 9:47PM in Consumer rights
Hi,

thanks for the help peeps, post removed!

Comments

  • pulliptears
    pulliptears Posts: 14,583 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Seems like they did this last year as well...

    http://www.hotukdeals.com/item/333390/please-help-i-am-looking-for-fisher

    Its very expensive for a baby swing though, especially considering they grow out of them quickly!
  • b33r
    b33r Posts: 905 Forumite
    Part of the Furniture 500 Posts
    I'll be interested to see peoples responses on this. My hunch is that there isn't a great deal you can do about it (other than ask argos if you can purchase it now but will wait til it comes in stock to receive it). It is a bit cheeky of them though IMO.
  • b33r - we've tried that, they cant sell something that isn't in stock apparently... i don't see the point of putting something in the sale with over 60% off if they've never had it to sell in the first place!
  • thanks pulliptears, just checked the link for last years i cant believe they can do that tow years running, think its a scam?
  • hippey
    hippey Posts: 849 Forumite
    Argos do produce the sale brochures some time in advance and could well have one or two kicking around at the time and are using the item as a teaser. Not illegal but maybe a bit wrong though!
    These are my thoughts and no one else's, so like any public forum advice - check it out before entering into contracts or spending your hard earned cash!

    I don't know everything, however I do try to point people in the right direction but at the end of the day you can only ever help yourself!
  • pmduk
    pmduk Posts: 10,670 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I'd write to the head office pointing out the problem and asking if they'll honour the sale price for you afterwards. You have no right to demand that though. Alternatively you could just refer the whole matter to the advertising standards authority and trading standards.
  • I have exactly this problem right now. everyday I have been checking the Argos website for the Debut Premier 6ft Pool Table, reduced from £249.99 to £49.99, and they have not had it in stock or available for home delivery at all yet.

    Funnily enough I've been after a pool table for a while now, and all pool tables have been permanently in stock since I started checking in August, so I saw no need to rush out and buy one, but lo and behold the very first time I check in the sale there are none.

    I notice it says the price is £49.99 until 12th Jan... You can bet your life it will be back in stock on the 13th Jan!!

    Not sure if there is anything I can do about it, as after reading the great DSi for £79.99 thread it seems Argos are unwilling to compromise to say the least!
  • bignred05
    bignred05 Posts: 1,213 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    hippey wrote: »
    Argos do produce the sale brochures some time in advance and could well have one or two kicking around at the time and are using the item as a teaser. Not illegal but maybe a bit wrong though!

    FYI

    I used to work for another well known (obviously not Argos) mail order/high street catalogue group

    we used to be working on the christmas catalogue fromApril to June, was quite handy then, as you get to find out what was going to be the best sellers ;););)
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