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Maplin - laptop charger broke after 11 months
Bought a laptop charger last febuary in maplin when my other one died after 2 and a half years. Do i have any rights for a repair? I only use it 3/4 times a week and i always unplug it but its not exactly easy to prove.... especially with a company like maplin from what i have heard. Also if they do send it off to be…
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DFS will only repair sofa.
Hi I purchased a Sofa from DFS and it came at the end of July 09. I sent them the following message: Hi I have purchased a sofa from yourselves, the sofa is less than 6 months old. It has developed two faults in this time, on both arms of the sofa, on separate occasions. I allowed DFS to repair the arm the first time…
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Neighbour using my address for credit
I have a rubbish neighbour - loud music, threats to set the council on me for breeding dangerous dogs in the flat and letting them bark and wee up her door because someone complained about the Christmas songs on at full blast at 1.30am in November. (I have 3 house cats, no dogs - yes, the Tenancy Officer laughed when I…
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Help please! FIL changed his mind!!!
Hi, Hope there is someone who can advise me, my Father in Law went to buy a new bed on 27th Dec, my OH and I advised him to get a bed that has two single mattresses on it (as his wife is disabled) However, he went ahead and ordered an ordinary double bed and paid about £800 for it. The shop advised it would take approx 6…
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Faulty camera
Posted about this before but can't find my post, anyway. Bought a £100 camera from argos in october 2008. It has broken and been for repair 2 times within the first year and now it has broken again. I'm not after compensation or anything, just want a camera I paid a lot of money for to work. Is there anything I can do to…
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Yankee Candles shade exploded!!
My son bought a candle in a jar, a shade for the top of this and a plate to match it, for his mothers' Xmas present. After about 20 minutes of use, there was a popping noise like a light-bulb failing, but on examination she found that the shade had shattered through. Although it has not smashed off, she is very reluctant…
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Foreigner using my address
Early December, I got a couple of letters from a top mobile phone company, addressed to a foreign sounding person, rest of the address details correct. Endorsed them return to sender, this person has never lived here. Then I got a window envelope, and could see that this letter contained "Confirmation of Insurance", have…
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Year old TV has died - what are my options?
Good afternoon, Basically i bought my TV just over a year ago and now the picture has pretty much died. Can anyone tell me what my options are with regards to refunds/replacements or should i just bite the bullet and accept the loss. Considering it cost so much i would expect it to have lasted a little longer than a year.…
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Argos Sale
Hi Im just after some advice. My son had great fun over xmas playing with his cousin guitar and amp (only a kids Hannah Montanah one). So as he got some money for xmas thought we would get him one (not HM tho lol). In Argos they have a Beanstalk Guitar, microphone and amp. Perfect for him as he is only 2. However if I…
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Anyone got email addy for zavvi pls ( took my cash but no game 14 days ago and.....
its still stuck on processing and it is still in stock as been all along and wont answer the 6 messages i have still got open :( just need a email address to mail em as well please if any has ! thanks should i contact trading standards cos i dont know what to do if don't get an item off the internet!
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broken washing machine just out of warrenty
i purchased an indesit washing machine from jd williams catalogue last year on 18 november. this has broken down and is not letting water out no blockages as far as i can see. who is it best to contact first , the catalogue as it is still not paid for or indesit and do i have any rights being about a month and a half out…
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HighAndMighty - can they do this?
I made an order with High And Mighty (a clothing store for tall and large men) on Boxing Day using a 10% discount code. I have heard nothing from them until today, when out of the blue I received two emails telling me I had been partially refunded. There was no explanation of why, so I called them and was told that though…
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Sale of Goods Act info required please(cars)
im usually adding or offering advice rather than asking for it so i hope somebody can give me the info i need, i have a 2nd owner 4 year old mercedes benz diesel car with 60,000 very carefull miles on the clock, the turbocharger has broken, i have been told on a mercedes benz forum that it is reasonable to expect the unit…
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Computer taken back 3 times within 1 year!
Hi all, Just wodnering if you could please give me some advice. I purchased an ACER desktop computer last March (2009), it has since been back to Acer 3 times for various breakdown repairs between March and Christmas - 10 months! I have been in touch with Acer customer service (very unhelpful) trying to get a refund for…
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Leather sofa delivered not same as showroom model
We recently bought 2 new leather 3 seat sofas from a well-known Department store. We'd looked long and hard before settling on the model. After receiving the 2 sofas (2 weeks apart due to a delivery error) we believe we have been sold a 'cheap copy' of the showroom model, as while the style is the same, the leather seems…
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Broken Wii - ASDA says No
I purchased a Nintendo Wii from Asda at the end of November 2008 for my son as they were in short supply. He opened it on Christmas Day 2008. In December 2009, the Wii broke and Asda said that the 12 month warranty had expired and that I should contact Nintendo directly. I am really disappointed because we have used the…
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Was I being unreasonable, or were M&S?
I'm not 100% sure that this counts as "rights" since I got my money back anyway, but I'd like to ask if I'm being reasonable, and how long an umbrella should last under normal use. I paid just under £15 for a Marks and Spencer umbrella at the end of July. About 10 days before Christmas- less than five months after I'd…
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RC Nitro Car
Hi guys, Not sure if any of you know much about them so excuse my technical information as im clueless about them lol. This is a copy of a draft of a letter im sending to them: If you can help on official routes would be good " I bought a HPI Nitro car from you on the 16th December and it was a Christmas present. I have…
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Ebay return help please....
I think Im in the right here, but Id just like conformation really, and advice as to what to do if she doesnt do it.... I bought a pair of shoes from a seller, paid by ppaypal, all went fine, and the package appeared a few days later. Opened the package, and it was the wrong shoes - she'd accidentally sent me a pair the…
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MFI Space Black Kitchen Drawer Fronts Cracked/Delaminated...HELP?
Hi, has anyone out there had the same problem as us? We had an MFI Space Black kitchen fitted about 2 years ago and literally within the last two weeks two of the large pan drawer fronts have cracked! literally exploding the gloss laminate from the mdf! Of course we have no comeback with MFI as unfortunately they've gone…
