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broken washing machine just out of warrenty
julie03
Posts: 1,096 Forumite
i purchased an indesit washing machine from jd williams catalogue last year on 18 november. this has broken down and is not letting water out no blockages as far as i can see. who is it best to contact first , the catalogue as it is still not paid for or indesit and do i have any rights being about a month and a half out of warrenty
0
Comments
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warranty is over and above your statutory rights so youre bound by the terms and conditions contained within it.
your contract is with the catalogue so contact them to complain under SOGA
the onus will be on your to prove that the goods were faulty at the time of sale0 -
Are you sure it's just not a frozen pipe in this freezing cold weather?0
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definately not a frozen pipe as the water comes out when the drainage hose is laid flat it just doesnt pump out when the hose is in the waste pipe0
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