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Consumer rights
Archives for January 2010
Discussion List
Help for elderly mother
Don't know if I have this on the correct thread but here goes. My elderly mother (78) was given a Barclaycard and has run up £300 of debt. She has missed payments due to the fact that she forgets to pay (dementia). I have been visiting her often to care for her and each time I am in the phone has rang and its Barclaycard…
Product refund/exchange query
Hi all, On 27 November last year I bought a mattress topper but when I got home I realised that I had accidentally bought a King instead of Double size one. I did not even take the item out of the box before realising. I returned to the store the next day but they did not have any of the correct size item in stock (hence…
Sevenoaks - Panasonic TV With 5 year Warranty
Hope this is the right place for this... Hey, I've just got a 37" Panasonic Plasma TV, which I am very happy with. However, it was sold with the promise of a 5 year Warranty (a promotion run directly from Panasonic). I wasn't given the form when I collected the TV (29th Dec), so went back the next day to get it. They…
Council tax waste collection refund
Didn't know which section to put this in, feel free to move it!! Over Xmas the council didn't collect recycling or waste collections, as recycling collection was Xmas day and household waste was new years day. The council have made no alternative arrangments for collection so it will be a month without collection on both…
Easyjet Cancelled my flight *arg*
Hi everyone, Me and my girlfriend were flying from East Midlands airport to Prague on 20th December 2009 and Easyjet without warning cancelled my flight (we'd checked in and were waiting for our gate number).. When we got to the Easyjet desk the woman told me that it was cancelled because the staff manning our flight had…
can i get my money back on a game from argos
I was bought a xbox game from argos for christmas,,i opened it,however it will not install all on my xbox,the other 3 games i recieved will do..so it must be a fault with that game..so can i get my money back on it or will they just exchange it??,i prefure the money and but it from some other shop incase they are all same.…
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