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county court letter due money outstanding please help
The cleaning company have sent me a letter through the courts due to outstanding amount that i owe to the company, the fact this wasnt paid originally was an oversight due to me being on strong mediciation and had forgotton to pay, A number of times i have mentioned to the cleaner i could give her a cheque to pay the bill…
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laptop deal (supposedly)
A few months ago I ordered (online, through a well-known and seemingly reputable company) a contract mobile phone which came with a free laptop. The mobile was delivered quickly and the contract with the network provider commenced soon after. However, the laptop wasn't delivered. After 2-3 months of a lot of chasing with…
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Returning something that's just a bit rubbish?
I bought a new Babyliss hairdryer from Tescos after my old one stopped working at the weekend. The new one works fine for blast drying, but is useless for styling hair. Even on the lowest setting, the air blasts out of it, so your hair is blowing all over the place and it's impossible to style. Also, the concentrator…
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DPA Breach
Sorry if this is located under the wrong board. Need some advise as to whether the following situation is a breach of DPA or not. Have just moved in with my partner and we found out over the last 2 weeks that her Sky.mail account had been receiving irregular e-mails from companies that she had not contacted previously.…
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My rights to a refund?!
I dont know if i have any rights here but hopefully someone could help. I bought a pair of boots for my daughter last weekend, she is a size 8 but i bought a size 8.5 as they cost me £89 so she could get a bit more wear from them. She already has a pair of boots in a different style but the same brand in a size 8 and they…
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Printer repair under warranty
I had an HP wireless printer which had to go back to HP for repair under warranty and although it's hard to tell, I think they sent me a different one - perhaps a recon. I don't have a problem with this except that it still didn't work - a different fault. I'm waiting for it to come back hopefully sorted. My query is to do…
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Laptop ownership issue.
I'm not sure where to post this but think this is the right forum. I and my ex partner both bought each other laptops for last xmas. I paid for hers outright but she bought mine on finance. She can now no longer afford to keep up the payments on my laptop. A swap isn't viable as both laptops are completely different spec…
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Buying items online for a wrongly advertised price
Hi, I recently purchased a blu-ray boxset of Dirty Harry Series from CD Wow and I am guessing that the advertised price is wrong - £3.49 with free delivery. I bought via Google Checkout and received an "e-receipt". Since then my order has been put on "back order" - I'm guessing until they get stock? However my query is…
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Gym Membership - Where do i stand?
Hi All, I have question which i'm sure you'll be able to give some good advice on. I have a gym membership which i have had since Jan 2009. On my recent trip to the gym i forgot my membership card and was told by reception that on this occasion i could go in but next time i forget i would be charged £2.50 for a replacement…
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Mobile phone warranty - correct?
Can someone please tell me if my assumptions on the following are correct: In mid December of last year, I purchased a mobile phone and took out no extended warranty or anything like that. I have now started having problems with the phone and a friend has asked me if I've dropped it, which is correct. How long does phone…
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Negligent housing developer
I moved into a new house on new development in March 2006, we live at the end of the road & our garage is effectively the end. During some very heavy rain that year we discovered that due to the incline in the road all the water runs down to our garage and because there was no field drain infront of it, it just flooded our…
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OXFORD HOUSE COLLEGE won't refund course fees despite withdrawing before course start
Hello, I wondered if anyone had any similar experiences to share. I enrolled on two separate courses and paid a lump sum for both at the same time. After being unsatisfied with the college methods,resources and equipment whilst doing the 1st course, I chose to withdraw from the 2nd course 2 months before it began and…
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Faulty Laptop end of warrenty today
Hey guys, Ok, I purchased my laptop online at dixons.co.uk, on the 02 Dec 2008, (1 year from now) Since the first month my laptop has been constantly overheating, On Decemeber 15th, I started to work away with partial visits back at home. So now that I returned home for a good period now, rutrn date being 28th of November…
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Returning Goods Under Warranty?
Hi guys, I bought a product from an online website and it went faulty so I emailed them saying what do I do etc and they said to return it to the UK manufacturer as the warranty lies with them. Fair enough I thought so I go about arranging the repair etc. It isnt a small mobile phone sized item so I thought about packing &…
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blanket tour
I was in gran canaria when we was asked to go on a blanket tour this was in October 2009. my wife and I was impressed with the bed and covers and placed an order totaling £1299.00 we was told we had 14 days to cancel. Unfortunatly I was made redundant last week and called PAL in spain to cancel the order as it wasnt due to…
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Refunds - time taken
Can anyone tell me if there's a law which states how many days a company has to refund money once goods have been returned?
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Faulty Electric Blanket
My mum bought an electric blanket March 2008 from Argos. When changing the bed this week we noticed a brown patch on the blanket it looks like the blanket has been burning. We have the receipt and took it back to Argos there was a years guarantee with Argos but that ran out in March but on the packaging for the blanket it…
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What do I do next?
Hello everyone, I wonder if anyone can help me with some advise. In October I responded to a promotion in a national newspaper - one of those things where you save the coupons and then send off with a few pounds. There was also an option to buy the whole thing online without using your coupons and I thought I was being…
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Information Regarding Makoosh.com
Hi, my girlfriend just recently bought something from makoosh.com however over a week later she has still had no confirmation of her order yet they have taken the money from her account. Does anyone have any onformation regarding this company ?
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Being charged insurance after car stolen
Hi there, I was wondering if some one could tell me whether this is standard practice as it seems a bit odd to me. My sister is insured by Direct Line and her car was stolen on the 11th. Her policy expired on the 16th but they told her that she needed to continue paying insurance for another week in case they found it and…
